TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 3 out of 5 by
KittyBi from
Easy, pricy
Easy to use. Charges to e file are ridiculous. First they charge to use the program and then they charge to e file. Will be looking for alternatives next tax season.
Date published: 2023-03-18
Rated 5 out of 5 by
michanez from
Simple Made Easy
This is really easy. It took 15 minutes. Thanks TurboTax you're my only friend.
Date published: 2023-03-18
Rated 5 out of 5 by
ssgBurton92 from
Great Experience
Easy to file and very helpful if I didn't understand certain questions.
Date published: 2023-03-18
Rated 5 out of 5 by
350 slk from
wow
totally blown away by the level of service. I had an accounting issue that was discovered after I started filling my taxes for the year. I tried to find advice how to proceed when suddenly turbo tax called to find out if there was a problem they could help with. The next day I spoke with an agent I named by" guardian tax ange"l. After about 30 minuets my issue was resolved. The software coupled with alive agent is miraculous. fastest and most thorough, short of an audit. The agent was very well informed. It felt as though i had a safety net. I read the numbers and relevant questions and we moved on. 2022 taxes complete WOW what a relief.
Date published: 2023-03-18
Rated 4 out of 5 by
Trefflea from
Turbo Tax is ok, but very expensive.
The GREAT expert was a big zero - She wasn't able to help me!
Date published: 2023-03-18
Rated 2 out of 5 by
Ted675849 from
Hard to Find the right TurboTax software
I needed software to file a Trust tax return. On both the TurboTax and Amazon web sites, the Business version is hidden. You have to know which hidden button to click. But Home and Business is very visible. I bought Home and Business, loaded it on my computer, but it doesn't work for Trusts. I worked with an agent to find out about Business, purchase it and install it. Uninstall does not work for Home and Business. When I loaded Premier to do a personal return, Home and Business popped back up since its license code is still hidden somewhere in the computer. The different versions don't work together. Example: I had done my personal return in the Home and Business version. After I finally found how to do a deep removal of Home and Business, I loaded Premier, but it couldn't read a PDF written by Home and Business and I had to re-enter all the tax information again. Premier also didn't know I bought e-file for a state return, but hadn't been able to use it, so Premier wanted me to pay for another state return. Bottom line: the web site needs to be more user friendly and show all versions of the software AND the different versions need to be able to work as if they are from the same company.
Date published: 2023-03-18
Rated 5 out of 5 by
pipi4616 from
excellent service
very fast and free, good service and it was faster than the others
Date published: 2023-03-18
Rated 5 out of 5 by
Grandmonster from
Turbo Tax is easy to use.
Turbo Tax is step by step easy. It is so simple and straightforward
Date published: 2023-03-18
Rated 5 out of 5 by
PoMortem from
TurboTax Live
It was simple and easy. allowed for time to be at home and not sitting in a crapped uncomfortable office. enjoyed the experience.
Date published: 2023-03-18
Rated 5 out of 5 by
Jlady8 from
Turbotax
I've been using turbo tax for the past 8 years now!!
All TurboTax® Offerings Reviews - Page 6093
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
KittyBi from
Easy, pricy
Easy to use. Charges to e file are ridiculous. First they charge to use the program and then they charge to e file. Will be looking for alternatives next tax season.
Date published: 2023-03-18
Rated 5 out of 5 by
michanez from
Simple Made Easy
This is really easy. It took 15 minutes. Thanks TurboTax you're my only friend.
Date published: 2023-03-18
Rated 5 out of 5 by
ssgBurton92 from
Great Experience
Easy to file and very helpful if I didn't understand certain questions.
Date published: 2023-03-18
Rated 5 out of 5 by
350 slk from
wow
totally blown away by the level of service. I had an accounting issue that was discovered after I started filling my taxes for the year. I tried to find advice how to proceed when suddenly turbo tax called to find out if there was a problem they could help with. The next day I spoke with an agent I named by" guardian tax ange"l. After about 30 minuets my issue was resolved. The software coupled with alive agent is miraculous. fastest and most thorough, short of an audit. The agent was very well informed. It felt as though i had a safety net. I read the numbers and relevant questions and we moved on. 2022 taxes complete WOW what a relief.
Date published: 2023-03-18
Rated 4 out of 5 by
Trefflea from
Turbo Tax is ok, but very expensive.
The GREAT expert was a big zero - She wasn't able to help me!
Date published: 2023-03-18
Rated 2 out of 5 by
Ted675849 from
Hard to Find the right TurboTax software
I needed software to file a Trust tax return. On both the TurboTax and Amazon web sites, the Business version is hidden. You have to know which hidden button to click. But Home and Business is very visible. I bought Home and Business, loaded it on my computer, but it doesn't work for Trusts. I worked with an agent to find out about Business, purchase it and install it. Uninstall does not work for Home and Business. When I loaded Premier to do a personal return, Home and Business popped back up since its license code is still hidden somewhere in the computer. The different versions don't work together. Example: I had done my personal return in the Home and Business version. After I finally found how to do a deep removal of Home and Business, I loaded Premier, but it couldn't read a PDF written by Home and Business and I had to re-enter all the tax information again. Premier also didn't know I bought e-file for a state return, but hadn't been able to use it, so Premier wanted me to pay for another state return. Bottom line: the web site needs to be more user friendly and show all versions of the software AND the different versions need to be able to work as if they are from the same company.
Date published: 2023-03-18
Rated 5 out of 5 by
pipi4616 from
excellent service
very fast and free, good service and it was faster than the others
Date published: 2023-03-18
Rated 5 out of 5 by
Grandmonster from
Turbo Tax is easy to use.
Turbo Tax is step by step easy. It is so simple and straightforward
Date published: 2023-03-18
Rated 5 out of 5 by
PoMortem from
TurboTax Live
It was simple and easy. allowed for time to be at home and not sitting in a crapped uncomfortable office. enjoyed the experience.
Date published: 2023-03-18
Rated 5 out of 5 by
Jlady8 from
Turbotax
I've been using turbo tax for the past 8 years now!!
All TurboTax® Offerings Reviews - Page 6093
Date published: 2023-03-18