TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
nvicki from
Great and helpful service!
Great and helpful service! i like the tips and info behind each question!
Date published: 2022-04-15
Rated 1 out of 5 by
saddtaxer from
There was no free state e-file
We bought the bundle from Costco which was supposed to come with one free state tax e-filing, but this was not the case and I had to pay to e-file the taxes. The same thing happened to me last year too. I will not buy this product again.
Date published: 2022-04-15
Rated 3 out of 5 by
Disappointed mom from
Got them finished
Turbo Tax was easy to use. I was just disappointed to see that they say Free, but you still have to pay. It is really unexpected at the end.
Date published: 2022-04-15
Rated 5 out of 5 by
Tee luv from
TURBOTAX IS GREAT
Turbotax was very Fast, easy and very convenient. I would recommend them to all my family and friends.
Date published: 2022-04-15
Rated 5 out of 5 by
LouPidge from
Turbo Tax is awesome!
Using Turbo Tax is very easy and straightforward, with excellent real-time support for individual topics/fields.
Date published: 2022-04-15
Rated 5 out of 5 by
KJ526 from
WAS VERY EASY TO DO
GREAT EASY TO DO . WILL USE AGAIN NEXT YEAR. WILL TELL MY FRIENDS ABOUT IT .
Date published: 2022-04-15
Rated 1 out of 5 by
Ali20222021 from
Deceiving military discount advertising
My husband is active military and should receive a military discount however despite efforts to get the discount, no discount given ultimately. We will find another tax service next year if this doesn't change.
Date published: 2022-04-15
Rated 5 out of 5 by
oregonkab from
The TurboTax full service process was awesome.
Our preparer was great to work with, very responsive and a pleasure to work with.
Date published: 2022-04-15
Rated 5 out of 5 by
Toney159 from
Thank you!
Thank you, Turbo Tax, for making this process so easy.
Date published: 2022-04-15
Rated 5 out of 5 by
DebH111 from
TurboTax Provides Peace of Mind
Love using TurboTax. I have peace of mind when using due to the option for MAX plan that protects in case of Audit PLUS identity protection. Worth the cost!
All TurboTax® Offerings Reviews - Page 6093
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
nvicki from
Great and helpful service!
Great and helpful service! i like the tips and info behind each question!
Date published: 2022-04-15
Rated 1 out of 5 by
saddtaxer from
There was no free state e-file
We bought the bundle from Costco which was supposed to come with one free state tax e-filing, but this was not the case and I had to pay to e-file the taxes. The same thing happened to me last year too. I will not buy this product again.
Date published: 2022-04-15
Rated 3 out of 5 by
Disappointed mom from
Got them finished
Turbo Tax was easy to use. I was just disappointed to see that they say Free, but you still have to pay. It is really unexpected at the end.
Date published: 2022-04-15
Rated 5 out of 5 by
Tee luv from
TURBOTAX IS GREAT
Turbotax was very Fast, easy and very convenient. I would recommend them to all my family and friends.
Date published: 2022-04-15
Rated 5 out of 5 by
LouPidge from
Turbo Tax is awesome!
Using Turbo Tax is very easy and straightforward, with excellent real-time support for individual topics/fields.
Date published: 2022-04-15
Rated 5 out of 5 by
KJ526 from
WAS VERY EASY TO DO
GREAT EASY TO DO . WILL USE AGAIN NEXT YEAR. WILL TELL MY FRIENDS ABOUT IT .
Date published: 2022-04-15
Rated 1 out of 5 by
Ali20222021 from
Deceiving military discount advertising
My husband is active military and should receive a military discount however despite efforts to get the discount, no discount given ultimately. We will find another tax service next year if this doesn't change.
Date published: 2022-04-15
Rated 5 out of 5 by
oregonkab from
The TurboTax full service process was awesome.
Our preparer was great to work with, very responsive and a pleasure to work with.
Date published: 2022-04-15
Rated 5 out of 5 by
Toney159 from
Thank you!
Thank you, Turbo Tax, for making this process so easy.
Date published: 2022-04-15
Rated 5 out of 5 by
DebH111 from
TurboTax Provides Peace of Mind
Love using TurboTax. I have peace of mind when using due to the option for MAX plan that protects in case of Audit PLUS identity protection. Worth the cost!
All TurboTax® Offerings Reviews - Page 6093
Date published: 2022-04-15