TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome Took time for me. Was very patient, and friendly!!
Date published: 2021-03-28
Rated 1 out of 5 by from not free at all i use turbo tax because it shows free filing for federal and state but when i get to the end after hours of filling in my info it shows i had to pay for turbotax deluxe due to my schooling and made me pay for state filing too. so ridiculous. shouldnt advertise filing is free if it isnt. even when i didnt have schooling theres always a reason why you have to buy some version in order to file. every year.
Date published: 2021-03-28
Rated 5 out of 5 by from rob 2020 Allows great, reliable and easy to use. I never had any issues from the IRS when using turbo tax. I help all family members using the same product.
Date published: 2021-03-28
Rated 5 out of 5 by from East to use Easy to use had everything ready even file from last year
Date published: 2021-03-28
Rated 2 out of 5 by from Turbo Tax is fair connections to my bank and brokerages did not work for the first time in years.
Date published: 2021-03-28
Rated 4 out of 5 by from Turbo tax is good! A little confusing at times! Some topics are vague and need researched.
Date published: 2021-03-28
Rated 5 out of 5 by from TURBO TAX IS GREAT NICE AND EASY AND I WILL DO IT FOR NEXT YEAR AND TELL FRIEND ABOUT IT
Date published: 2021-03-28
Rated 5 out of 5 by from Lisa is Amazing Lisa was very helpful and detailed in helping me, she researched things I wasn't sure about, and she was amazing to communicate with, Lisa is awesome give his women a raise.
Date published: 2021-03-28
Rated 2 out of 5 by from "Locked" File - Can't Be Saved or E-filed Everything went fine - EXCEPT TT keeps telling me I'm not authorized to "Save" the file, but it saves anyway. Fine, except when I go to E-File, It doesn't go through because of this glitch - I "unlocked" the file in Finder view as instructed, but that doesn't make a difference. this is the second year this problem has occurred. Is anybody listening?
Date published: 2021-03-28
Rated 5 out of 5 by from Fast and easy Helps every step of the process. It’s awesome will use again next year.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6088
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Took time for me. Was very patient, and friendly!!
Date published: 2021-03-28
Rated 1 out of 5 by from not free at all i use turbo tax because it shows free filing for federal and state but when i get to the end after hours of filling in my info it shows i had to pay for turbotax deluxe due to my schooling and made me pay for state filing too. so ridiculous. shouldnt advertise filing is free if it isnt. even when i didnt have schooling theres always a reason why you have to buy some version in order to file. every year.
Date published: 2021-03-28
Rated 5 out of 5 by from rob 2020 Allows great, reliable and easy to use. I never had any issues from the IRS when using turbo tax. I help all family members using the same product.
Date published: 2021-03-28
Rated 5 out of 5 by from East to use Easy to use had everything ready even file from last year
Date published: 2021-03-28
Rated 2 out of 5 by from Turbo Tax is fair connections to my bank and brokerages did not work for the first time in years.
Date published: 2021-03-28
Rated 4 out of 5 by from Turbo tax is good! A little confusing at times! Some topics are vague and need researched.
Date published: 2021-03-28
Rated 5 out of 5 by from TURBO TAX IS GREAT NICE AND EASY AND I WILL DO IT FOR NEXT YEAR AND TELL FRIEND ABOUT IT
Date published: 2021-03-28
Rated 5 out of 5 by from Lisa is Amazing Lisa was very helpful and detailed in helping me, she researched things I wasn't sure about, and she was amazing to communicate with, Lisa is awesome give his women a raise.
Date published: 2021-03-28
Rated 2 out of 5 by from "Locked" File - Can't Be Saved or E-filed Everything went fine - EXCEPT TT keeps telling me I'm not authorized to "Save" the file, but it saves anyway. Fine, except when I go to E-File, It doesn't go through because of this glitch - I "unlocked" the file in Finder view as instructed, but that doesn't make a difference. this is the second year this problem has occurred. Is anybody listening?
Date published: 2021-03-28
Rated 5 out of 5 by from Fast and easy Helps every step of the process. It’s awesome will use again next year.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6088