TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Product Very simple and easy to use. I've been using Turbo for many years.
Date published: 2023-03-18
Rated 1 out of 5 by from Frustration I was frustrated to learn I had to apply more money to Turbo Tax in the end due to ONE federal document - 1099-B and ONE state document - state filing. This information was not communicated to us prior to starting. When we had a phone call, we could file the state a different way but not federal. Why was this information not communicated ahead of time.
Date published: 2023-03-18
Rated 1 out of 5 by from This is the worst product Intuit ever produced. Not only are the costs variable and ever increasing with emailing and second state taxes but talking to people who are incompetant is aggrevating. I will never use Turbo Tax again.
Date published: 2023-03-18
Rated 5 out of 5 by from Another Successful Experience I am again pleased this year with the ease and convenience of TurboTax. I had a problem with e-filing, and spoke with several members of your support team; they were all courteous, knowledgeable and helpful.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for years. One year my sister and I went to a CPA and he could do nothing for me that Turbo Tax didn't already do. I was a little leery about using Turbo Tax this year because of Hurrican Ian casualty loss and it worked great.
Date published: 2023-03-18
Rated 5 out of 5 by from Made tax process easy! Did not have to refer with a rep as all the auto checking and easy to understand questions made it easy.
Date published: 2023-03-18
Rated 5 out of 5 by from Thank you TurboTax I had a great experience using TurboTax!!! Thank you so much.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use for simple and complex taxes Over the past few years, we have had different tax situations arise. Every year TurboTax has been able to help us manage and appropriately file our taxes.
Date published: 2023-03-18
Rated 4 out of 5 by from Easy to use I have been using TT for years and I find it to be a convenient and easy way to complete this rather unpleasant annual task.
Date published: 2023-03-18
Rated 5 out of 5 by from I've Used Turbo Tax for Years - Awesome! Awesome experience with no problems. Download went perfect.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6084
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product Very simple and easy to use. I've been using Turbo for many years.
Date published: 2023-03-18
Rated 1 out of 5 by from Frustration I was frustrated to learn I had to apply more money to Turbo Tax in the end due to ONE federal document - 1099-B and ONE state document - state filing. This information was not communicated to us prior to starting. When we had a phone call, we could file the state a different way but not federal. Why was this information not communicated ahead of time.
Date published: 2023-03-18
Rated 1 out of 5 by from This is the worst product Intuit ever produced. Not only are the costs variable and ever increasing with emailing and second state taxes but talking to people who are incompetant is aggrevating. I will never use Turbo Tax again.
Date published: 2023-03-18
Rated 5 out of 5 by from Another Successful Experience I am again pleased this year with the ease and convenience of TurboTax. I had a problem with e-filing, and spoke with several members of your support team; they were all courteous, knowledgeable and helpful.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for years. One year my sister and I went to a CPA and he could do nothing for me that Turbo Tax didn't already do. I was a little leery about using Turbo Tax this year because of Hurrican Ian casualty loss and it worked great.
Date published: 2023-03-18
Rated 5 out of 5 by from Made tax process easy! Did not have to refer with a rep as all the auto checking and easy to understand questions made it easy.
Date published: 2023-03-18
Rated 5 out of 5 by from Thank you TurboTax I had a great experience using TurboTax!!! Thank you so much.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use for simple and complex taxes Over the past few years, we have had different tax situations arise. Every year TurboTax has been able to help us manage and appropriately file our taxes.
Date published: 2023-03-18
Rated 4 out of 5 by from Easy to use I have been using TT for years and I find it to be a convenient and easy way to complete this rather unpleasant annual task.
Date published: 2023-03-18
Rated 5 out of 5 by from I've Used Turbo Tax for Years - Awesome! Awesome experience with no problems. Download went perfect.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6084