TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbox Tax Support Person The turbo tax support person was not knowledgeable, kept us continuously on hold, wanted to see us login to our account which seems sketchy we turned off screen share. They were instructing us wrong. We ended up while on hold reading the intuit help information online and figured it out ourselves. Very poor service.
Date published: 2023-02-20
Rated 5 out of 5 by from Love it! TurboTax is my go to every year. It is easy to use, and answers all my questions.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is Great I'm pleased with the service Patrick and Turbo Tax provide me.
Date published: 2023-02-20
Rated 5 out of 5 by from Great!!! I enjoyed using this website. Very understanding and patient throughout the entire filing process. Thanks ahi for everything!!!!
Date published: 2023-02-20
Rated 5 out of 5 by from Turbotax is easy to use My experience was awesome. The software is very easy and quick to navigate through. And so much helpful information. I'm very satisfied and pleased with TurboTax☺️
Date published: 2023-02-20
Rated 5 out of 5 by from taxes made easy I did everything myself and didn't use an expert. If I had trouble there were detailed explanations if I needed them. Turbo tax made me feel confident in my tax work, plus they have audit protection.
Date published: 2023-02-20
Rated 3 out of 5 by from Turbo Tax Was supposed to be free however, had to pay for upgrade because of one credit they said I was eligabl for, had to pay more than I was getting back then had to pay another 39 for the state, total of $78 only getting $30 Back from the state, Not worth taking the credit, and no way to take it off.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax makes filing taxes EASY! Turbo Tax makes filing your taxes easy!!! It's fast and efficient and everything is explained in an easy-to-understand format. Turbo Tax helps you get the best refund available. Live help is available at any time.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is a wonderful service! TurboTax is a great seamless, smooth service to use when it comes to doing my taxes every year. Yes there are fees involved but it’s worth it because they provide a great,safe and secure service.
Date published: 2023-02-20
Rated 2 out of 5 by from Nickel and diming lower income individuals.... Think it's free and it ends up costing 83.00. Hard for someone making 25000 annually...
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 6083
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbox Tax Support Person The turbo tax support person was not knowledgeable, kept us continuously on hold, wanted to see us login to our account which seems sketchy we turned off screen share. They were instructing us wrong. We ended up while on hold reading the intuit help information online and figured it out ourselves. Very poor service.
Date published: 2023-02-20
Rated 5 out of 5 by from Love it! TurboTax is my go to every year. It is easy to use, and answers all my questions.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is Great I'm pleased with the service Patrick and Turbo Tax provide me.
Date published: 2023-02-20
Rated 5 out of 5 by from Great!!! I enjoyed using this website. Very understanding and patient throughout the entire filing process. Thanks ahi for everything!!!!
Date published: 2023-02-20
Rated 5 out of 5 by from Turbotax is easy to use My experience was awesome. The software is very easy and quick to navigate through. And so much helpful information. I'm very satisfied and pleased with TurboTax☺️
Date published: 2023-02-20
Rated 5 out of 5 by from taxes made easy I did everything myself and didn't use an expert. If I had trouble there were detailed explanations if I needed them. Turbo tax made me feel confident in my tax work, plus they have audit protection.
Date published: 2023-02-20
Rated 3 out of 5 by from Turbo Tax Was supposed to be free however, had to pay for upgrade because of one credit they said I was eligabl for, had to pay more than I was getting back then had to pay another 39 for the state, total of $78 only getting $30 Back from the state, Not worth taking the credit, and no way to take it off.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax makes filing taxes EASY! Turbo Tax makes filing your taxes easy!!! It's fast and efficient and everything is explained in an easy-to-understand format. Turbo Tax helps you get the best refund available. Live help is available at any time.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is a wonderful service! TurboTax is a great seamless, smooth service to use when it comes to doing my taxes every year. Yes there are fees involved but it’s worth it because they provide a great,safe and secure service.
Date published: 2023-02-20
Rated 2 out of 5 by from Nickel and diming lower income individuals.... Think it's free and it ends up costing 83.00. Hard for someone making 25000 annually...
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 6083