TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Jerry35661 from
Turbo Tax is easy and great.
I had 2 issues and was able to contact Turbo Tax. Both issues were resolved quickly and easily.
Date published: 2022-04-08
Rated 5 out of 5 by
ViV 7 from
Outcome triumphant
It started off with a few issues but then when I was reassigned to a new preparer smooth sailing.
Date published: 2022-04-08
Rated 5 out of 5 by
my nickname is Tot from
Great experience
Dorothy was the best part of my Turbotax experience. Uploading documents for me was complicated because I use a Mac; my expert used a PC.Next year I don't know that I will be able to use Turbotax because it is becoming increasingly difficult for me to see; I have macular degeneration.
Date published: 2022-04-08
Rated 5 out of 5 by
ExampleKate22 from
great job
Loved the online help with retirement issues and complex 1099's
Date published: 2022-04-08
Rated 4 out of 5 by
Boostaroonie from
A few hitches, overall user friendly
Taxes during these times is difficult, and as a person with autism, the navigation and calculating thats done is very helpful filling in the blanks. There are a few confusing forms relating to Disaster Relief/covid that can get mixed up, but calling and having a specialist guide me through the process got me to finish on time!
Date published: 2022-04-08
Rated 5 out of 5 by
TDIN from
Great experience, for taxes anyway.
Best software I have used. HR block was my previous company, an dI will not go back to them again.
Date published: 2022-04-08
Rated 2 out of 5 by
none44342vbkmnvtvj from
turbo tax not so good
not user friendly. hard to find instructions. need to enter same info 2 or 3 times. need to answer same Q over and over.
Date published: 2022-04-08
Rated 3 out of 5 by
RonMon1 from
1099 forms not read correctly
One small problem with an address on a 1099 form cannot be fixed. Luckily it isn't a show stopper. Otherwise TT repeats too many already entered data to fix one small error.
Date published: 2022-04-08
Rated 1 out of 5 by
Cryptominer from
Kept freezing on StateReturn Section
I had to skip the state return section because it kept freezing and filed it anyway. i hope everything transferred correctly onto the state return and didnt need any adjustments.
Date published: 2022-04-08
Rated 5 out of 5 by
JayM254 from
TurboTax User since 1994
I've been using TurboTax since 1994 for our individual and company tax returns. Every year it gets easier to use.
All TurboTax® Offerings Reviews - Page 6082
Date published: 2022-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jerry35661 from
Turbo Tax is easy and great.
I had 2 issues and was able to contact Turbo Tax. Both issues were resolved quickly and easily.
Date published: 2022-04-08
Rated 5 out of 5 by
ViV 7 from
Outcome triumphant
It started off with a few issues but then when I was reassigned to a new preparer smooth sailing.
Date published: 2022-04-08
Rated 5 out of 5 by
my nickname is Tot from
Great experience
Dorothy was the best part of my Turbotax experience. Uploading documents for me was complicated because I use a Mac; my expert used a PC.Next year I don't know that I will be able to use Turbotax because it is becoming increasingly difficult for me to see; I have macular degeneration.
Date published: 2022-04-08
Rated 5 out of 5 by
ExampleKate22 from
great job
Loved the online help with retirement issues and complex 1099's
Date published: 2022-04-08
Rated 4 out of 5 by
Boostaroonie from
A few hitches, overall user friendly
Taxes during these times is difficult, and as a person with autism, the navigation and calculating thats done is very helpful filling in the blanks. There are a few confusing forms relating to Disaster Relief/covid that can get mixed up, but calling and having a specialist guide me through the process got me to finish on time!
Date published: 2022-04-08
Rated 5 out of 5 by
TDIN from
Great experience, for taxes anyway.
Best software I have used. HR block was my previous company, an dI will not go back to them again.
Date published: 2022-04-08
Rated 2 out of 5 by
none44342vbkmnvtvj from
turbo tax not so good
not user friendly. hard to find instructions. need to enter same info 2 or 3 times. need to answer same Q over and over.
Date published: 2022-04-08
Rated 3 out of 5 by
RonMon1 from
1099 forms not read correctly
One small problem with an address on a 1099 form cannot be fixed. Luckily it isn't a show stopper. Otherwise TT repeats too many already entered data to fix one small error.
Date published: 2022-04-08
Rated 1 out of 5 by
Cryptominer from
Kept freezing on StateReturn Section
I had to skip the state return section because it kept freezing and filed it anyway. i hope everything transferred correctly onto the state return and didnt need any adjustments.
Date published: 2022-04-08
Rated 5 out of 5 by
JayM254 from
TurboTax User since 1994
I've been using TurboTax since 1994 for our individual and company tax returns. Every year it gets easier to use.
All TurboTax® Offerings Reviews - Page 6082
Date published: 2022-04-08