TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is easy and great. I had 2 issues and was able to contact Turbo Tax. Both issues were resolved quickly and easily.
Date published: 2022-04-08
Rated 5 out of 5 by from Outcome triumphant It started off with a few issues but then when I was reassigned to a new preparer smooth sailing.
Date published: 2022-04-08
Rated 5 out of 5 by from Great experience Dorothy was the best part of my Turbotax experience. Uploading documents for me was complicated because I use a Mac; my expert used a PC.Next year I don't know that I will be able to use Turbotax because it is becoming increasingly difficult for me to see; I have macular degeneration.
Date published: 2022-04-08
Rated 5 out of 5 by from great job Loved the online help with retirement issues and complex 1099's
Date published: 2022-04-08
Rated 4 out of 5 by from A few hitches, overall user friendly Taxes during these times is difficult, and as a person with autism, the navigation and calculating thats done is very helpful filling in the blanks. There are a few confusing forms relating to Disaster Relief/covid that can get mixed up, but calling and having a specialist guide me through the process got me to finish on time!
Date published: 2022-04-08
Rated 5 out of 5 by from Great experience, for taxes anyway. Best software I have used. HR block was my previous company, an dI will not go back to them again.
Date published: 2022-04-08
Rated 2 out of 5 by from turbo tax not so good not user friendly. hard to find instructions. need to enter same info 2 or 3 times. need to answer same Q over and over.
Date published: 2022-04-08
Rated 3 out of 5 by from 1099 forms not read correctly One small problem with an address on a 1099 form cannot be fixed. Luckily it isn't a show stopper. Otherwise TT repeats too many already entered data to fix one small error.
Date published: 2022-04-08
Rated 1 out of 5 by from Kept freezing on StateReturn Section I had to skip the state return section because it kept freezing and filed it anyway. i hope everything transferred correctly onto the state return and didnt need any adjustments.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax User since 1994 I've been using TurboTax since 1994 for our individual and company tax returns. Every year it gets easier to use.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 6082
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and great. I had 2 issues and was able to contact Turbo Tax. Both issues were resolved quickly and easily.
Date published: 2022-04-08
Rated 5 out of 5 by from Outcome triumphant It started off with a few issues but then when I was reassigned to a new preparer smooth sailing.
Date published: 2022-04-08
Rated 5 out of 5 by from Great experience Dorothy was the best part of my Turbotax experience. Uploading documents for me was complicated because I use a Mac; my expert used a PC.Next year I don't know that I will be able to use Turbotax because it is becoming increasingly difficult for me to see; I have macular degeneration.
Date published: 2022-04-08
Rated 5 out of 5 by from great job Loved the online help with retirement issues and complex 1099's
Date published: 2022-04-08
Rated 4 out of 5 by from A few hitches, overall user friendly Taxes during these times is difficult, and as a person with autism, the navigation and calculating thats done is very helpful filling in the blanks. There are a few confusing forms relating to Disaster Relief/covid that can get mixed up, but calling and having a specialist guide me through the process got me to finish on time!
Date published: 2022-04-08
Rated 5 out of 5 by from Great experience, for taxes anyway. Best software I have used. HR block was my previous company, an dI will not go back to them again.
Date published: 2022-04-08
Rated 2 out of 5 by from turbo tax not so good not user friendly. hard to find instructions. need to enter same info 2 or 3 times. need to answer same Q over and over.
Date published: 2022-04-08
Rated 3 out of 5 by from 1099 forms not read correctly One small problem with an address on a 1099 form cannot be fixed. Luckily it isn't a show stopper. Otherwise TT repeats too many already entered data to fix one small error.
Date published: 2022-04-08
Rated 1 out of 5 by from Kept freezing on StateReturn Section I had to skip the state return section because it kept freezing and filed it anyway. i hope everything transferred correctly onto the state return and didnt need any adjustments.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax User since 1994 I've been using TurboTax since 1994 for our individual and company tax returns. Every year it gets easier to use.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 6082