TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo Tax is great. Turbo Tax is easily navigated so that I can complete my taxes, however each year it is getting more expensive.
Date published: 2023-03-18
Rated 4 out of 5 by from Another year done! While Turbo Tax does guide you through the basic process of filing, it still needs to do a better job of explaining certain topics, remembering that you are addressing a variety of people with different intellects. Not everyone is an accounting professional. Areas that need more explanation include how to address married couples that file jointly but are not both retired at the same time and have significant age differences. Information is a bit fussy as to how to deal with the Healthcare Plans (Vision, Dental and Medical) and Medicare.
Date published: 2023-03-18
Rated 5 out of 5 by from Fast Thank you! This was a fast and seamless process!!!
Date published: 2023-03-18
Rated 3 out of 5 by from Problems Turbo Tax entered last year's information incorrectly. Very frustrating trying to figure out what went wrong. Also, trying to print was a hassle. It just kept doing a print preview only and then we finally figured we had to print the PDF file on our own.
Date published: 2023-03-18
Rated 3 out of 5 by from MEH Although Turbotax requires me to pay for the premium costly version, it does not carryforward certain deductions from the prior year, such as form 6251 and 8801. I have reported this issue for several years, but they don't fix it.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is the only way to go. I've been using Turbo Tax for about 20 years now. It's the only way to go for individuals who file their own taxes.
Date published: 2023-03-18
Rated 4 out of 5 by from Just One Hiccup Everything went well right up until the final check before sending. It said that I was using an incorrect zip code for one of my 1099-INT worksheet forms. The zip code was correct but it It showed that I lived in IN, not AZ. I had uploaded my 1099-INT in pdf form (method 1) so I deleted it and tried to download it from my bank (method 2). But my bank was not recognized by the software. Next, I tried to take a photo of a printed copy of the 1099-INT (method 3), but that would not work either. Finally, I just added the information manually (method 4), and it finished without a hitch.
Date published: 2023-03-18
Rated 4 out of 5 by from Great Nice experience and I'm lowering my review because you had a mininum character requirement for this so it takes too long.
Date published: 2023-03-18
Rated 4 out of 5 by from TOP FAN Usually I LOVE turbo tax, this year i thought it was a little harder. And more expensive every year like everything else.
Date published: 2023-03-18
Rated 5 out of 5 by from Charles at Turbotax is the best! Charles made sure every step to complete self-employment tax. This was my first year doing these type of taxes. He is the best!!
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6079
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is great. Turbo Tax is easily navigated so that I can complete my taxes, however each year it is getting more expensive.
Date published: 2023-03-18
Rated 4 out of 5 by from Another year done! While Turbo Tax does guide you through the basic process of filing, it still needs to do a better job of explaining certain topics, remembering that you are addressing a variety of people with different intellects. Not everyone is an accounting professional. Areas that need more explanation include how to address married couples that file jointly but are not both retired at the same time and have significant age differences. Information is a bit fussy as to how to deal with the Healthcare Plans (Vision, Dental and Medical) and Medicare.
Date published: 2023-03-18
Rated 5 out of 5 by from Fast Thank you! This was a fast and seamless process!!!
Date published: 2023-03-18
Rated 3 out of 5 by from Problems Turbo Tax entered last year's information incorrectly. Very frustrating trying to figure out what went wrong. Also, trying to print was a hassle. It just kept doing a print preview only and then we finally figured we had to print the PDF file on our own.
Date published: 2023-03-18
Rated 3 out of 5 by from MEH Although Turbotax requires me to pay for the premium costly version, it does not carryforward certain deductions from the prior year, such as form 6251 and 8801. I have reported this issue for several years, but they don't fix it.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is the only way to go. I've been using Turbo Tax for about 20 years now. It's the only way to go for individuals who file their own taxes.
Date published: 2023-03-18
Rated 4 out of 5 by from Just One Hiccup Everything went well right up until the final check before sending. It said that I was using an incorrect zip code for one of my 1099-INT worksheet forms. The zip code was correct but it It showed that I lived in IN, not AZ. I had uploaded my 1099-INT in pdf form (method 1) so I deleted it and tried to download it from my bank (method 2). But my bank was not recognized by the software. Next, I tried to take a photo of a printed copy of the 1099-INT (method 3), but that would not work either. Finally, I just added the information manually (method 4), and it finished without a hitch.
Date published: 2023-03-18
Rated 4 out of 5 by from Great Nice experience and I'm lowering my review because you had a mininum character requirement for this so it takes too long.
Date published: 2023-03-18
Rated 4 out of 5 by from TOP FAN Usually I LOVE turbo tax, this year i thought it was a little harder. And more expensive every year like everything else.
Date published: 2023-03-18
Rated 5 out of 5 by from Charles at Turbotax is the best! Charles made sure every step to complete self-employment tax. This was my first year doing these type of taxes. He is the best!!
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6079