TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Just One Hiccup Everything went well right up until the final check before sending. It said that I was using an incorrect zip code for one of my 1099-INT worksheet forms. The zip code was correct but it It showed that I lived in IN, not AZ. I had uploaded my 1099-INT in pdf form (method 1) so I deleted it and tried to download it from my bank (method 2). But my bank was not recognized by the software. Next, I tried to take a photo of a printed copy of the 1099-INT (method 3), but that would not work either. Finally, I just added the information manually (method 4), and it finished without a hitch.
Date published: 2023-03-18
Rated 4 out of 5 by from Great Nice experience and I'm lowering my review because you had a mininum character requirement for this so it takes too long.
Date published: 2023-03-18
Rated 4 out of 5 by from TOP FAN Usually I LOVE turbo tax, this year i thought it was a little harder. And more expensive every year like everything else.
Date published: 2023-03-18
Rated 5 out of 5 by from Charles at Turbotax is the best! Charles made sure every step to complete self-employment tax. This was my first year doing these type of taxes. He is the best!!
Date published: 2023-03-18
Rated 5 out of 5 by from TURBO TAX made my life easy! Last year a wonderful tax preparer helped me. This year I was able to let the system help me because of what I learned last year. AMAZING!
Date published: 2023-03-18
Rated 1 out of 5 by from Going down hill, year after year. 1. TurboTax is not compatible with QuickBooks online - Seems like a huge glaring oversight. Shows how bad intuit is getting its software is not even compatible with each other. 2. TurboTax is no longer with Windows8 versions that are still in very common use. 3. TurboTax is extremally slow moving. 4. TurboTax continues to try to update even after taxes are filed. Locking up the program for long periods of time for no reason. making it hard to look at tax forms already filed.
Date published: 2023-03-18
Rated 3 out of 5 by from Turbotax is good but has some challenges Overall a good product, there are user experience challenges. The software randomly decides certain fields have not been properly filled and during the final filing stages starts talking about data issues. Keeps prompting error messages for specific fields but does not elaborate what exactly is causing the issue and which correction steps to perform.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax makes it easy! It is always a pleasant experience when doing my taxes with TurboTax.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax Review Great service! Very easy to use and follow. I've been using Turbotax for almost 20 years and wouldn't use anything else!
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax made it easy. Overall it was a good experience. It let me pick up where I left off. The one confusing issue was that it kept asking for a Cusip number for bonds and I didn't have any. The field was pre-field with "0" which made it invalid. I finally blanked it out and got through it. The instructions should be more specific like "if you don't have one, replace the zero with a blank (" ").
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6076
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Just One Hiccup Everything went well right up until the final check before sending. It said that I was using an incorrect zip code for one of my 1099-INT worksheet forms. The zip code was correct but it It showed that I lived in IN, not AZ. I had uploaded my 1099-INT in pdf form (method 1) so I deleted it and tried to download it from my bank (method 2). But my bank was not recognized by the software. Next, I tried to take a photo of a printed copy of the 1099-INT (method 3), but that would not work either. Finally, I just added the information manually (method 4), and it finished without a hitch.
Date published: 2023-03-18
Rated 4 out of 5 by from Great Nice experience and I'm lowering my review because you had a mininum character requirement for this so it takes too long.
Date published: 2023-03-18
Rated 4 out of 5 by from TOP FAN Usually I LOVE turbo tax, this year i thought it was a little harder. And more expensive every year like everything else.
Date published: 2023-03-18
Rated 5 out of 5 by from Charles at Turbotax is the best! Charles made sure every step to complete self-employment tax. This was my first year doing these type of taxes. He is the best!!
Date published: 2023-03-18
Rated 5 out of 5 by from TURBO TAX made my life easy! Last year a wonderful tax preparer helped me. This year I was able to let the system help me because of what I learned last year. AMAZING!
Date published: 2023-03-18
Rated 1 out of 5 by from Going down hill, year after year. 1. TurboTax is not compatible with QuickBooks online - Seems like a huge glaring oversight. Shows how bad intuit is getting its software is not even compatible with each other. 2. TurboTax is no longer with Windows8 versions that are still in very common use. 3. TurboTax is extremally slow moving. 4. TurboTax continues to try to update even after taxes are filed. Locking up the program for long periods of time for no reason. making it hard to look at tax forms already filed.
Date published: 2023-03-18
Rated 3 out of 5 by from Turbotax is good but has some challenges Overall a good product, there are user experience challenges. The software randomly decides certain fields have not been properly filled and during the final filing stages starts talking about data issues. Keeps prompting error messages for specific fields but does not elaborate what exactly is causing the issue and which correction steps to perform.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax makes it easy! It is always a pleasant experience when doing my taxes with TurboTax.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax Review Great service! Very easy to use and follow. I've been using Turbotax for almost 20 years and wouldn't use anything else!
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax made it easy. Overall it was a good experience. It let me pick up where I left off. The one confusing issue was that it kept asking for a Cusip number for bonds and I didn't have any. The field was pre-field with "0" which made it invalid. I finally blanked it out and got through it. The instructions should be more specific like "if you don't have one, replace the zero with a blank (" ").
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6076