TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy! The whole process was super easy! Turbo Tax walked me right through the entire process!
Date published: 2021-03-18
Rated 4 out of 5 by from TurboTax I used Turbotax for the first time. Most of the needed information was easy to enter. But, then it turned into many questions to answer. Other customers had recommended their services and told me it was free. At the end TurboTax was charging me $170.00. This took me for a loop. I then went into my Chase Bank Account and they had a Turbotax promotion, which I utilized and received a discount.
Date published: 2021-03-18
Rated 5 out of 5 by from So easy! I love that it prompts me with everything and also has explanations
Date published: 2021-03-18
Rated 5 out of 5 by from EASY 123 1st time users. Never thought we can do it by our selves. Thanks to TURBOTAX it made it so easy, very understandable and very clear.
Date published: 2021-03-18
Rated 3 out of 5 by from its ok everything about it is good until they charge you with hidden fees... they make you pay $40 if you choose them with your refund money. and force you to update to their premium uptions...
Date published: 2021-03-18
Rated 5 out of 5 by from Great Website My experience with this website is fast and easy. Would recommend to other people
Date published: 2021-03-18
Rated 5 out of 5 by from Thanks! Turbo Tax Felt like sitting with a friendly expert while going through the filing process.
Date published: 2021-03-18
Rated 4 out of 5 by from Different from last year Being a little different from last year some questions were a little different with no example for answers.
Date published: 2021-03-18
Rated 1 out of 5 by from not as good as before. State tax is bad. I have been using Turbo Tax for more than 10 years. Turbo Tax is not as good as it used to be. State Tax always got some problem, the software has bugs.
Date published: 2021-03-18
Rated 3 out of 5 by from Still meh I tried TurboTax this year because of an offer which led it to be cheaper than my prior solution, but found the experience and software disappointing. The desktop software is clunky and unwieldy to navigate, while I found the software asking me questions that weren't relevant to me as well. Not a huge fan but will probably continue to use the most economical option for me, as filing taxes is already expensive enough.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6071
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy! The whole process was super easy! Turbo Tax walked me right through the entire process!
Date published: 2021-03-18
Rated 4 out of 5 by from TurboTax I used Turbotax for the first time. Most of the needed information was easy to enter. But, then it turned into many questions to answer. Other customers had recommended their services and told me it was free. At the end TurboTax was charging me $170.00. This took me for a loop. I then went into my Chase Bank Account and they had a Turbotax promotion, which I utilized and received a discount.
Date published: 2021-03-18
Rated 5 out of 5 by from So easy! I love that it prompts me with everything and also has explanations
Date published: 2021-03-18
Rated 5 out of 5 by from EASY 123 1st time users. Never thought we can do it by our selves. Thanks to TURBOTAX it made it so easy, very understandable and very clear.
Date published: 2021-03-18
Rated 3 out of 5 by from its ok everything about it is good until they charge you with hidden fees... they make you pay $40 if you choose them with your refund money. and force you to update to their premium uptions...
Date published: 2021-03-18
Rated 5 out of 5 by from Great Website My experience with this website is fast and easy. Would recommend to other people
Date published: 2021-03-18
Rated 5 out of 5 by from Thanks! Turbo Tax Felt like sitting with a friendly expert while going through the filing process.
Date published: 2021-03-18
Rated 4 out of 5 by from Different from last year Being a little different from last year some questions were a little different with no example for answers.
Date published: 2021-03-18
Rated 1 out of 5 by from not as good as before. State tax is bad. I have been using Turbo Tax for more than 10 years. Turbo Tax is not as good as it used to be. State Tax always got some problem, the software has bugs.
Date published: 2021-03-18
Rated 3 out of 5 by from Still meh I tried TurboTax this year because of an offer which led it to be cheaper than my prior solution, but found the experience and software disappointing. The desktop software is clunky and unwieldy to navigate, while I found the software asking me questions that weren't relevant to me as well. Not a huge fan but will probably continue to use the most economical option for me, as filing taxes is already expensive enough.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6071