TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Justin031117 from
Somehow makes taxes fun
Great product that's super easy to use. Makes taxes a breeze! The user interface is very appealing and fun! I especially like the "race" mode they've added which shows you how fast you completed your return
Date published: 2023-03-18
Rated 5 out of 5 by
Davidian1966 from
Supper
The help you I got with the agents through the chats were wonderful. I had a very good experience.
Date published: 2023-03-18
Rated 4 out of 5 by
LongTimeOwner from
Simple Fix would help
When it comes time to file, you can no longer e-file federal (free) and print a state return to file by mail (e-file costs money). It seems like this would be a common step for cheap folks like me
Date published: 2023-03-18
Rated 1 out of 5 by
DanB716 from
Still trying to hide fees and upgrades.
This website will try and trick you into paying more for services. Nothing has changed with this companies tactics.
Date published: 2023-03-18
Rated 4 out of 5 by
Nick42798 from
The best for user experience, but high prices
The questions are worded in a way that makes it easy to understand what your looking for. There were a few that were confusing, such as, the roth IRA contributions that needed to include January 2023 - April 18th 2023. Since it did not state this was for prior year (catch up) contributions it was confusing to add up since it would exceed the $6000 cap. I had issues with the upselling in the product last year. It has gotten better with asking questions in the beginning to make a guess at what it would cost before you spend all the time filling out the information. There is still to much up-selling in the product for my taste and I will likely more to a cheaper product if the competition catches up to the ease of filing, but it is nice to see improvements being made. I also ran across an issue when I had to click through everything I had already filled out, and then I hit the part where everything needed to be reviewed. Maybe a user error on my part but could also have been a bug.
Date published: 2023-03-18
Rated 5 out of 5 by
Catcatkittycattt from
Very helpful
Very straight forward and helpful. Resolved my problem within less than 20 minutes.
Date published: 2023-03-18
Rated 5 out of 5 by
KatieB123456789 from
Turbo tax is awesome!
Turbotax makes filing taxes easy. Thank you Turbotax!
Date published: 2023-03-18
Rated 5 out of 5 by
DTMac from
Turbotax review
Definitely one of the ways you can get your taxes done from your kitchen table at 11pm
Date published: 2023-03-18
Rated 5 out of 5 by
boat guy with big boat from
Love Turbo Tax
It is the best software out there for filing your taxes yourself
Date published: 2023-03-18
Rated 5 out of 5 by
Ny Keys from
Impressed
It’s cheaper and fast. I noticed the timer which help you see how fast and accurate filing can be instead of making appointments or waiting. It’s set at YOUR pace. I love the improvement. Very easy. No more manual inputs.
All TurboTax® Offerings Reviews - Page 6071
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Justin031117 from
Somehow makes taxes fun
Great product that's super easy to use. Makes taxes a breeze! The user interface is very appealing and fun! I especially like the "race" mode they've added which shows you how fast you completed your return
Date published: 2023-03-18
Rated 5 out of 5 by
Davidian1966 from
Supper
The help you I got with the agents through the chats were wonderful. I had a very good experience.
Date published: 2023-03-18
Rated 4 out of 5 by
LongTimeOwner from
Simple Fix would help
When it comes time to file, you can no longer e-file federal (free) and print a state return to file by mail (e-file costs money). It seems like this would be a common step for cheap folks like me
Date published: 2023-03-18
Rated 1 out of 5 by
DanB716 from
Still trying to hide fees and upgrades.
This website will try and trick you into paying more for services. Nothing has changed with this companies tactics.
Date published: 2023-03-18
Rated 4 out of 5 by
Nick42798 from
The best for user experience, but high prices
The questions are worded in a way that makes it easy to understand what your looking for. There were a few that were confusing, such as, the roth IRA contributions that needed to include January 2023 - April 18th 2023. Since it did not state this was for prior year (catch up) contributions it was confusing to add up since it would exceed the $6000 cap. I had issues with the upselling in the product last year. It has gotten better with asking questions in the beginning to make a guess at what it would cost before you spend all the time filling out the information. There is still to much up-selling in the product for my taste and I will likely more to a cheaper product if the competition catches up to the ease of filing, but it is nice to see improvements being made. I also ran across an issue when I had to click through everything I had already filled out, and then I hit the part where everything needed to be reviewed. Maybe a user error on my part but could also have been a bug.
Date published: 2023-03-18
Rated 5 out of 5 by
Catcatkittycattt from
Very helpful
Very straight forward and helpful. Resolved my problem within less than 20 minutes.
Date published: 2023-03-18
Rated 5 out of 5 by
KatieB123456789 from
Turbo tax is awesome!
Turbotax makes filing taxes easy. Thank you Turbotax!
Date published: 2023-03-18
Rated 5 out of 5 by
DTMac from
Turbotax review
Definitely one of the ways you can get your taxes done from your kitchen table at 11pm
Date published: 2023-03-18
Rated 5 out of 5 by
boat guy with big boat from
Love Turbo Tax
It is the best software out there for filing your taxes yourself
Date published: 2023-03-18
Rated 5 out of 5 by
Ny Keys from
Impressed
It’s cheaper and fast. I noticed the timer which help you see how fast and accurate filing can be instead of making appointments or waiting. It’s set at YOUR pace. I love the improvement. Very easy. No more manual inputs.
All TurboTax® Offerings Reviews - Page 6071
Date published: 2023-03-18