TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Like Turbo Tax The expert was helpful with answering my questions.
Date published: 2022-04-16
Rated 5 out of 5 by from love it very simple and easy to use turbo tax we have used it for years
Date published: 2022-04-16
Rated 5 out of 5 by from customer service excellant customer service by phone service rep Daketa was excellent knowledgable ane polite.
Date published: 2022-04-16
Rated 2 out of 5 by from lots of problems this year Have used Turbo tax for decades, this year alot of trouble getting it to work properly - especially updating your product. Spent twice as much time finally figuring this out then it did to actually do my taxes. With taxes getting more complicated, might just be going to an CPA next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Just turbo awesome Really love this app couldn't be any better. Got max return.
Date published: 2022-04-16
Rated 5 out of 5 by from Very Easy to Use It was my first time filing my taxes but this made it sooo easy. I was paranoid and worried about filing but TurboTax was very user friendly and it made my experience great.
Date published: 2022-04-16
Rated 5 out of 5 by from The Help I Needed to Complete My Taxes Quickly I used TaxAct for years, but recently after buying and selling crypto, it proved to be problematic importing the gains and losses data. TurboTax was fast and efficient.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome, easy and user friendly Easy, user friendly, self-explanatory. Highly recommend.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax needs re-programming The program has too many graphics and memes and very cumbersome to be able to view the actual return. Also, no choice to go through each section by asking questions. This caused a few items to be overlooked and had to go through manually. I have used TurboTax for at least 25 years and the fact that my information is saved is why I continue to use. Please stop with the "cutesy" stuff and get back to accounting.
Date published: 2022-04-16
Rated 3 out of 5 by from Every year is more complicated, less clear. My tax situation isn't really changed year to year, and overall Turbotax makes my filing easier than doing it manually. HOWEVER. Every year, the instructions are more vague and situations are less clearly defined.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 6066
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Like Turbo Tax The expert was helpful with answering my questions.
Date published: 2022-04-16
Rated 5 out of 5 by from love it very simple and easy to use turbo tax we have used it for years
Date published: 2022-04-16
Rated 5 out of 5 by from customer service excellant customer service by phone service rep Daketa was excellent knowledgable ane polite.
Date published: 2022-04-16
Rated 2 out of 5 by from lots of problems this year Have used Turbo tax for decades, this year alot of trouble getting it to work properly - especially updating your product. Spent twice as much time finally figuring this out then it did to actually do my taxes. With taxes getting more complicated, might just be going to an CPA next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Just turbo awesome Really love this app couldn't be any better. Got max return.
Date published: 2022-04-16
Rated 5 out of 5 by from Very Easy to Use It was my first time filing my taxes but this made it sooo easy. I was paranoid and worried about filing but TurboTax was very user friendly and it made my experience great.
Date published: 2022-04-16
Rated 5 out of 5 by from The Help I Needed to Complete My Taxes Quickly I used TaxAct for years, but recently after buying and selling crypto, it proved to be problematic importing the gains and losses data. TurboTax was fast and efficient.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome, easy and user friendly Easy, user friendly, self-explanatory. Highly recommend.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax needs re-programming The program has too many graphics and memes and very cumbersome to be able to view the actual return. Also, no choice to go through each section by asking questions. This caused a few items to be overlooked and had to go through manually. I have used TurboTax for at least 25 years and the fact that my information is saved is why I continue to use. Please stop with the "cutesy" stuff and get back to accounting.
Date published: 2022-04-16
Rated 3 out of 5 by from Every year is more complicated, less clear. My tax situation isn't really changed year to year, and overall Turbotax makes my filing easier than doing it manually. HOWEVER. Every year, the instructions are more vague and situations are less clearly defined.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 6066