TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to file own taxes Like Turbo tax at this Covid time from home without hassle Love it.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is a lifesaver!! I was able to follow along and do the taxes myself. If I had any questions the answers was there to guide me along.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is easy Nothing out of the ordinary. I've been using Turbo Tax for many years. I used a competitor early on and Turbo Tax is much easier.
Date published: 2021-03-18
Rated 5 out of 5 by from awesome The turbo tax live expert was super helpful when I needed it.
Date published: 2021-03-18
Rated 1 out of 5 by from Turbo Tax Business had severe problems this year Turbo Tax Business was easy to use, but would not let me electronically file my Virginia State Return. Efiling is required in Virginia. Caused me a 2 day delay - had to do a work around to get it filed. Will NOT use Turbo Tax Business next year!!!! At the price they charge, it is expected to work it to work at all levels, especially the transmission of the return!!!
Date published: 2021-03-18
Rated 5 out of 5 by from Excellent Resource It was easy and fast. I used a CPA last year to do my return. I wish I had used Turbotax. I saved a lot of money.
Date published: 2021-03-18
Rated 5 out of 5 by from turbo tax is great quick and fast. easy to use software. I was excited to file my taxes with turbo tax.
Date published: 2021-03-18
Rated 5 out of 5 by from It was easy and only took about 30 minutes It was my first time doing my taxes, the software walked me through everything and alerted me to an error I made and helped me fix it and refile.
Date published: 2021-03-18
Rated 5 out of 5 by from Quick, Easy and Beneficial I have used this filing website for several years now and haven't been disappointed yet. I look forward to the help they offer and potential upgrades that assist in gaining a better refund.
Date published: 2021-03-18
Rated 3 out of 5 by from Disappointed with state tax return software. I've been using Turbotax for many years for both Federal and State returns without issues. This year I found the WI return package to be very user unfriendly. I have to look up numbers on the federal return that the software should have been able to retrieve. Aslo, this year is required that I include WI Form W-RA and "Required" attached with very vague discription on what those required attachments were. In the end I had to make an educated guess and hope for the best. Not sure I will continue using it next year. If my guess was correct and my refund comes thru with no additional effort on my part I will consider it. If I have to resubmit, I'll definately use a professional next year.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6064
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to file own taxes Like Turbo tax at this Covid time from home without hassle Love it.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is a lifesaver!! I was able to follow along and do the taxes myself. If I had any questions the answers was there to guide me along.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is easy Nothing out of the ordinary. I've been using Turbo Tax for many years. I used a competitor early on and Turbo Tax is much easier.
Date published: 2021-03-18
Rated 5 out of 5 by from awesome The turbo tax live expert was super helpful when I needed it.
Date published: 2021-03-18
Rated 1 out of 5 by from Turbo Tax Business had severe problems this year Turbo Tax Business was easy to use, but would not let me electronically file my Virginia State Return. Efiling is required in Virginia. Caused me a 2 day delay - had to do a work around to get it filed. Will NOT use Turbo Tax Business next year!!!! At the price they charge, it is expected to work it to work at all levels, especially the transmission of the return!!!
Date published: 2021-03-18
Rated 5 out of 5 by from Excellent Resource It was easy and fast. I used a CPA last year to do my return. I wish I had used Turbotax. I saved a lot of money.
Date published: 2021-03-18
Rated 5 out of 5 by from turbo tax is great quick and fast. easy to use software. I was excited to file my taxes with turbo tax.
Date published: 2021-03-18
Rated 5 out of 5 by from It was easy and only took about 30 minutes It was my first time doing my taxes, the software walked me through everything and alerted me to an error I made and helped me fix it and refile.
Date published: 2021-03-18
Rated 5 out of 5 by from Quick, Easy and Beneficial I have used this filing website for several years now and haven't been disappointed yet. I look forward to the help they offer and potential upgrades that assist in gaining a better refund.
Date published: 2021-03-18
Rated 3 out of 5 by from Disappointed with state tax return software. I've been using Turbotax for many years for both Federal and State returns without issues. This year I found the WI return package to be very user unfriendly. I have to look up numbers on the federal return that the software should have been able to retrieve. Aslo, this year is required that I include WI Form W-RA and "Required" attached with very vague discription on what those required attachments were. In the end I had to make an educated guess and hope for the best. Not sure I will continue using it next year. If my guess was correct and my refund comes thru with no additional effort on my part I will consider it. If I have to resubmit, I'll definately use a professional next year.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6064