TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Turbo Tax Rounding Off This year TT changed how the rounding off is done on Imports. They shouldnt be rounding off the individual transactions.
Date published: 2021-03-18
Rated 5 out of 5 by from I Love Turbo Tax my experience was amazing thanks turbo tax i really appreciate what your company
Date published: 2021-03-18
Rated 4 out of 5 by from Worked well except for activation issues I'm generally happy with TurboTax although this year I had difficulty activating the software. It turns out there is a known issue in some versions which requires you to enter the license every time you launch the program. Customer service was able to get me running again so that I could complete my return. Otherwise I'm very happy with the software ; I've been using TT Deluxe for many years so I'm comfortable with the interface and I'm able to complete my return quickly. It carries my important information year-to-year so that I don't have to keep track.
Date published: 2021-03-18
Rated 4 out of 5 by from Fairly easy Turned on my "read my text option" with phone. Strange
Date published: 2021-03-18
Rated 5 out of 5 by from Great Software Turbo tax is great! I used it for more than 10 years now.
Date published: 2021-03-18
Rated 5 out of 5 by from Great resource Easy guided steps with explanations when I sought clarity.
Date published: 2021-03-18
Rated 4 out of 5 by from Good, easy service Overall, I am very please with Turbotax. This year was very different than others and the only reason I'm giving it 4 stars vs 5 is because I was having trouble submitting my taxes due to a covid issue and every agent I spoke with did not know when it would be fixed. As you can imagine, this was very frustrating as I had to check back daily for almost 2 weeks. Again, overall, this is a very simple tool (can be pricey) to use and I will continue using Turbotax.
Date published: 2021-03-18
Rated 5 out of 5 by from 5 Years and Running It is easy for a person like myself with a simple return. Gets done quickly.
Date published: 2021-03-18
Rated 5 out of 5 by from Convenient and easy! This was great! No issues, very convenient and user friendly!
Date published: 2021-03-18
Rated 5 out of 5 by from Helpful! Thxs for walking me they process it was pretty simple!
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6061
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Rounding Off This year TT changed how the rounding off is done on Imports. They shouldnt be rounding off the individual transactions.
Date published: 2021-03-18
Rated 5 out of 5 by from I Love Turbo Tax my experience was amazing thanks turbo tax i really appreciate what your company
Date published: 2021-03-18
Rated 4 out of 5 by from Worked well except for activation issues I'm generally happy with TurboTax although this year I had difficulty activating the software. It turns out there is a known issue in some versions which requires you to enter the license every time you launch the program. Customer service was able to get me running again so that I could complete my return. Otherwise I'm very happy with the software ; I've been using TT Deluxe for many years so I'm comfortable with the interface and I'm able to complete my return quickly. It carries my important information year-to-year so that I don't have to keep track.
Date published: 2021-03-18
Rated 4 out of 5 by from Fairly easy Turned on my "read my text option" with phone. Strange
Date published: 2021-03-18
Rated 5 out of 5 by from Great Software Turbo tax is great! I used it for more than 10 years now.
Date published: 2021-03-18
Rated 5 out of 5 by from Great resource Easy guided steps with explanations when I sought clarity.
Date published: 2021-03-18
Rated 4 out of 5 by from Good, easy service Overall, I am very please with Turbotax. This year was very different than others and the only reason I'm giving it 4 stars vs 5 is because I was having trouble submitting my taxes due to a covid issue and every agent I spoke with did not know when it would be fixed. As you can imagine, this was very frustrating as I had to check back daily for almost 2 weeks. Again, overall, this is a very simple tool (can be pricey) to use and I will continue using Turbotax.
Date published: 2021-03-18
Rated 5 out of 5 by from 5 Years and Running It is easy for a person like myself with a simple return. Gets done quickly.
Date published: 2021-03-18
Rated 5 out of 5 by from Convenient and easy! This was great! No issues, very convenient and user friendly!
Date published: 2021-03-18
Rated 5 out of 5 by from Helpful! Thxs for walking me they process it was pretty simple!
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6061