TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Costly bugs After decades of using Turbotax, I am officially done. A major known bug with the mortgage interest calculation almost cost me a couple thousand dollars. The issue was identified by multiple users back in Feb. 21, but no fix was made in an update. Also, error check takes me back to questions I was never asked during the process. Even when hitting the final submit button (after error check, paying for state, etc.), it still went back to an "error" on the W-2 (not truly an error, as the value was entered correctly). Overall, not a good program anymore. Very buggy and unreliable.
Date published: 2021-05-18
Rated 4 out of 5 by from Very Good I think this product is an excellent value. The only complaint I have is with the balance sheet. I think more explanations and assistance is needed for this part of the program. Other than that, Turbo tax saves my life each year.
Date published: 2021-05-18
Rated 2 out of 5 by from simple return cost way to much my return this year could not have been simpler. I had 1 W2 and 1 1099. I picked up some gig work on the side to make up for my reduced pay due to covid. I only made $1700 and I had to pay for self employment edition just to put mileage expenses. unlikely i'll be using again next year. I can go to an CPA for that price
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is so convenient. I love that all I have to do every year is log in, update my W2 info and other info without having to start from scratch every single year. Having all my info saved from the previous year saves so much time
Date published: 2021-05-18
Rated 5 out of 5 by from Love turbo tax Turbo tax made sure to help me get all the much deserved biden money
Date published: 2021-05-18
Rated 5 out of 5 by from Very Cool I was so scared to do my taxes. my mom almost refused to help, but thanks to turbo tax I figured it all out within 45 mins!!!
Date published: 2021-05-18
Rated 5 out of 5 by from GREAT Fast and easy , will let all my friends know about It
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome baby with a capital A Awesome Baby with a capital A it was very helpful for me I could not have done it by myself
Date published: 2021-05-18
Rated 4 out of 5 by from Lots of expensive fees This is my 8th year using Turbotax and it has always been the best way for me to file. It makes my life easy and I trust them. However, each year the fees get more expensive. If I opted for all of the fees I would have paid $355...and I don't even have difficult taxes. I predict at some point I will not be able to afford this service much longer if it continues this way with the fees.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is the Best I liked that Turbo Tax was so easy to follow. They way they guide you right on through the entire App is very helpful. It also would bring me back to exactly where I left off. No worries about where I was in the process. Loved this the most. Thanks!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 607
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Costly bugs After decades of using Turbotax, I am officially done. A major known bug with the mortgage interest calculation almost cost me a couple thousand dollars. The issue was identified by multiple users back in Feb. 21, but no fix was made in an update. Also, error check takes me back to questions I was never asked during the process. Even when hitting the final submit button (after error check, paying for state, etc.), it still went back to an "error" on the W-2 (not truly an error, as the value was entered correctly). Overall, not a good program anymore. Very buggy and unreliable.
Date published: 2021-05-18
Rated 4 out of 5 by from Very Good I think this product is an excellent value. The only complaint I have is with the balance sheet. I think more explanations and assistance is needed for this part of the program. Other than that, Turbo tax saves my life each year.
Date published: 2021-05-18
Rated 2 out of 5 by from simple return cost way to much my return this year could not have been simpler. I had 1 W2 and 1 1099. I picked up some gig work on the side to make up for my reduced pay due to covid. I only made $1700 and I had to pay for self employment edition just to put mileage expenses. unlikely i'll be using again next year. I can go to an CPA for that price
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is so convenient. I love that all I have to do every year is log in, update my W2 info and other info without having to start from scratch every single year. Having all my info saved from the previous year saves so much time
Date published: 2021-05-18
Rated 5 out of 5 by from Love turbo tax Turbo tax made sure to help me get all the much deserved biden money
Date published: 2021-05-18
Rated 5 out of 5 by from Very Cool I was so scared to do my taxes. my mom almost refused to help, but thanks to turbo tax I figured it all out within 45 mins!!!
Date published: 2021-05-18
Rated 5 out of 5 by from GREAT Fast and easy , will let all my friends know about It
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome baby with a capital A Awesome Baby with a capital A it was very helpful for me I could not have done it by myself
Date published: 2021-05-18
Rated 4 out of 5 by from Lots of expensive fees This is my 8th year using Turbotax and it has always been the best way for me to file. It makes my life easy and I trust them. However, each year the fees get more expensive. If I opted for all of the fees I would have paid $355...and I don't even have difficult taxes. I predict at some point I will not be able to afford this service much longer if it continues this way with the fees.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is the Best I liked that Turbo Tax was so easy to follow. They way they guide you right on through the entire App is very helpful. It also would bring me back to exactly where I left off. No worries about where I was in the process. Loved this the most. Thanks!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 607