TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 1 out of 5 by from What a Nightmare!!!! Had to revise my tax form- could not locate the original despite having passwords. Intuit site showed NOTHING!!!!! never again!!!!!! Would have been more cost effective to pay someone to do my taxes considering the amount of time I spent on this travesty of a program.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax 2021 Great program. easy to understand. did taxes in just minutes.
Date published: 2021-03-16
Rated 4 out of 5 by from Celien 2021 I do not want to complete a review, survey, ect, my time is valuable
Date published: 2021-03-16
Rated 2 out of 5 by from Flawed system,cannot handle IRS gifting form 709 After entering all pertinent data, I needed to amend with IRS form 709, pertaining to lifetime exclusions of gifts >$15000. Finally after much runaround, agent Steve said TurboTax cannot file this form, so I lost about a month. I need to rescind this filing and getting that done has proved arduous. Agents have difficulty with hard of hearing client, otherwise good. Overall system is frlawed.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Love it. Just wish I knew enough not to have to pay so much each year...
Date published: 2021-03-16
Rated 4 out of 5 by from it was mostly easy but some parts were confusing mostly good but confusing what else you want me to say i dont know
Date published: 2021-03-16
Rated 4 out of 5 by from good good I have used TT since late 80's will continue to do so.
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo Tax is the best I have used TT for over 5 years and it gets better each year. Two minor issues: 1) Search response(s) are weak responses to a specific search question and 2) Windows Security update prohibited a file save "as protected file". I was able to clear block but did not anticipate this issue. Thanks Microsoft.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Excellent Experience Everything went well saving time and money will use again.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax helped with Trust Account Filing for the first year as trustee on a Trust Account, I was nervous. With TurboTax, i was able to walk through the situation in an organized manner. Thanks!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6059
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from What a Nightmare!!!! Had to revise my tax form- could not locate the original despite having passwords. Intuit site showed NOTHING!!!!! never again!!!!!! Would have been more cost effective to pay someone to do my taxes considering the amount of time I spent on this travesty of a program.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax 2021 Great program. easy to understand. did taxes in just minutes.
Date published: 2021-03-16
Rated 4 out of 5 by from Celien 2021 I do not want to complete a review, survey, ect, my time is valuable
Date published: 2021-03-16
Rated 2 out of 5 by from Flawed system,cannot handle IRS gifting form 709 After entering all pertinent data, I needed to amend with IRS form 709, pertaining to lifetime exclusions of gifts >$15000. Finally after much runaround, agent Steve said TurboTax cannot file this form, so I lost about a month. I need to rescind this filing and getting that done has proved arduous. Agents have difficulty with hard of hearing client, otherwise good. Overall system is frlawed.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Love it. Just wish I knew enough not to have to pay so much each year...
Date published: 2021-03-16
Rated 4 out of 5 by from it was mostly easy but some parts were confusing mostly good but confusing what else you want me to say i dont know
Date published: 2021-03-16
Rated 4 out of 5 by from good good I have used TT since late 80's will continue to do so.
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo Tax is the best I have used TT for over 5 years and it gets better each year. Two minor issues: 1) Search response(s) are weak responses to a specific search question and 2) Windows Security update prohibited a file save "as protected file". I was able to clear block but did not anticipate this issue. Thanks Microsoft.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Excellent Experience Everything went well saving time and money will use again.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax helped with Trust Account Filing for the first year as trustee on a Trust Account, I was nervous. With TurboTax, i was able to walk through the situation in an organized manner. Thanks!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6059