TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Foreign Tax Credit handling needs to be improved The application appears to get confused with foreign tax entries for investment dividends if you attempt to back up to make corrections to the source country. It would be better to offer a simple table to to make these multiple entries.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is so user friendly. It's so easy to use that I would recommend it to anyone.
Date published: 2021-03-18
Rated 5 out of 5 by from Quick and easy Have not used the expert. Did my return myself on line. Your online was easy.
Date published: 2021-03-18
Rated 5 out of 5 by from Great Customer Service The experts helped me to find issues and finalize my return.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax Program Turbo Tax worked well, but some areas were hard to understand.
Date published: 2021-03-18
Rated 5 out of 5 by from it works very easy to use and I will use again is this enough
Date published: 2021-03-18
Rated 5 out of 5 by from No stress no mess Anyone can use this product. Easy to follow instructions.
Date published: 2021-03-18
Rated 5 out of 5 by from very helpful and easy to follow guidance is very clear to follow and extra notes to describe or explain are very educational and helpful. i assume i can print copy at some point?
Date published: 2021-03-18
Rated 5 out of 5 by from Excellent costumer service I'm so thankful for Mary the wonderful customer service rep. she and the another rep. went up and above for me..... THANK YOU SO MUCH!!!
Date published: 2021-03-18
Rated 2 out of 5 by from Not so great To start with, finding a downloadable copy was not easy. Kept getting referred to on line filing. Still not sure how I finally stumbled into what I needed. As for the program itself, why no ability to import financial information as with the personal products? Would make things a lot easier. Also, when I get to the end and try to save or print copies, it indicates errors? Ran "error check" twice, it said no errors? Finally had to switch to Forms, and find errors individually. Filing instructions are leave something to be desired. Assuming I have to send all 49 pages printed, although that seems excessive.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6055
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Foreign Tax Credit handling needs to be improved The application appears to get confused with foreign tax entries for investment dividends if you attempt to back up to make corrections to the source country. It would be better to offer a simple table to to make these multiple entries.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is so user friendly. It's so easy to use that I would recommend it to anyone.
Date published: 2021-03-18
Rated 5 out of 5 by from Quick and easy Have not used the expert. Did my return myself on line. Your online was easy.
Date published: 2021-03-18
Rated 5 out of 5 by from Great Customer Service The experts helped me to find issues and finalize my return.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax Program Turbo Tax worked well, but some areas were hard to understand.
Date published: 2021-03-18
Rated 5 out of 5 by from it works very easy to use and I will use again is this enough
Date published: 2021-03-18
Rated 5 out of 5 by from No stress no mess Anyone can use this product. Easy to follow instructions.
Date published: 2021-03-18
Rated 5 out of 5 by from very helpful and easy to follow guidance is very clear to follow and extra notes to describe or explain are very educational and helpful. i assume i can print copy at some point?
Date published: 2021-03-18
Rated 5 out of 5 by from Excellent costumer service I'm so thankful for Mary the wonderful customer service rep. she and the another rep. went up and above for me..... THANK YOU SO MUCH!!!
Date published: 2021-03-18
Rated 2 out of 5 by from Not so great To start with, finding a downloadable copy was not easy. Kept getting referred to on line filing. Still not sure how I finally stumbled into what I needed. As for the program itself, why no ability to import financial information as with the personal products? Would make things a lot easier. Also, when I get to the end and try to save or print copies, it indicates errors? Ran "error check" twice, it said no errors? Finally had to switch to Forms, and find errors individually. Filing instructions are leave something to be desired. Assuming I have to send all 49 pages printed, although that seems excessive.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6055