TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Always the BEST I love everything about how easy they make it to file! Saving info, previous tax filing, and filling in my answers with that info is a life saver! Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax makes filing simple Filing with Turbo Tax was easy and the information was quite helpful.
Date published: 2022-02-28
Rated 1 out of 5 by from Deceiving options There's been a lot of changes to the service, which makes it more confusing and complicated than it should be. Highlighting options as recommended by creating a credit karma account is wrong. You don't/shouldn't need to create an account just to get your refund direct deposited. Sure, offer it as an option, but don't highlight as recommended as most people will think it's necessary. There's also paths along the filing phase asking to share my personal information that also wasn't necessary. I assume most people will thinking it's required. This service no longer feels like it's helping people easily file taxes. It has dark patterns and evil sprinkled along the way.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax comes through again! This is the fourth time I've used TurboTax, and I'm glad I chose to file my taxes this way. I love how simple and convenient it is, and I love that you don't have to be a tax expert or an accountant to use it.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and quick! Turbo tax took me through what I needed and helped made tax returning a little less stressful!
Date published: 2022-02-28
Rated 3 out of 5 by from Great until you have to pay :( No..I did not speak to one of your reps. due to the 45 minute wait time. Credit card payment with the address having to be exact and does not match the current one on file. This is TERRIBLE! I had to use my cc to pay for my daughters file fee. Rediculous.
Date published: 2022-02-28
Rated 4 out of 5 by from Nice work It's a good product and I enjoyed. However, privious years I used to file for free and I expected to be free but I ended up to pay.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is easy! Was easy to use. moved last year's data for me. simple. free. excellent!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is extremely simple Very easy to use. Simplicity at its best. Stress free!
Date published: 2022-02-28
Rated 5 out of 5 by from GREAT SUPPORT great live experts very helpful in answering every question, put our minds at ease.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6051
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always the BEST I love everything about how easy they make it to file! Saving info, previous tax filing, and filling in my answers with that info is a life saver! Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax makes filing simple Filing with Turbo Tax was easy and the information was quite helpful.
Date published: 2022-02-28
Rated 1 out of 5 by from Deceiving options There's been a lot of changes to the service, which makes it more confusing and complicated than it should be. Highlighting options as recommended by creating a credit karma account is wrong. You don't/shouldn't need to create an account just to get your refund direct deposited. Sure, offer it as an option, but don't highlight as recommended as most people will think it's necessary. There's also paths along the filing phase asking to share my personal information that also wasn't necessary. I assume most people will thinking it's required. This service no longer feels like it's helping people easily file taxes. It has dark patterns and evil sprinkled along the way.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax comes through again! This is the fourth time I've used TurboTax, and I'm glad I chose to file my taxes this way. I love how simple and convenient it is, and I love that you don't have to be a tax expert or an accountant to use it.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and quick! Turbo tax took me through what I needed and helped made tax returning a little less stressful!
Date published: 2022-02-28
Rated 3 out of 5 by from Great until you have to pay :( No..I did not speak to one of your reps. due to the 45 minute wait time. Credit card payment with the address having to be exact and does not match the current one on file. This is TERRIBLE! I had to use my cc to pay for my daughters file fee. Rediculous.
Date published: 2022-02-28
Rated 4 out of 5 by from Nice work It's a good product and I enjoyed. However, privious years I used to file for free and I expected to be free but I ended up to pay.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is easy! Was easy to use. moved last year's data for me. simple. free. excellent!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is extremely simple Very easy to use. Simplicity at its best. Stress free!
Date published: 2022-02-28
Rated 5 out of 5 by from GREAT SUPPORT great live experts very helpful in answering every question, put our minds at ease.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6051