TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 4 out of 5 by
jfjfjfjfjei from
Turbo Tax is not free.
I use Turbo Tax every year, but at first, it was free and then I started paying a small fee. It's still better than other places.
Date published: 2023-03-18
Rated 5 out of 5 by
AndyBA from
Turbo Tax gets better every year
I ao appreciate being able to speak with real human beings. They call back within 5 minutes tops and are incredibly patient and helpful.
Date published: 2023-03-18
Rated 5 out of 5 by
BJVilla from
Always getting easier
I've been a long-term TurboTax user and it gets a little easier each year. For someone who has a "normal" income and financial situation, TurboTax has everything covered. All the boxes in TurboTax match up with the forms I received from various institutions.
Date published: 2023-03-18
Rated 5 out of 5 by
Futterwacken from
Assistance was very helpful
Couldnt have done it without her help, patient, nice, and answered my questions.
Date published: 2023-03-18
Rated 3 out of 5 by
Sad Single Monitor User from
Still after 13 years, video bug not fixed
Since 2010 when I started TT it has only ever worked when I disable my second monitor on my Desktop. I have a few desktops since I started, using TT, same Issue. Every year I think MAYBE they fixed it, but every year I am reminded that they didnt. PLEASE FIX THIS. Otherwise, it works fine
Date published: 2023-03-18
Rated 5 out of 5 by
Eric100 from
turbo tax gets the job done
Great service and product. I always feel safe using it.
Date published: 2023-03-18
Rated 2 out of 5 by
Lisa155 from
Turbo Tax is too expensive
The cost continues to go up each year, even for returning customers. It's hard to change services since you already have my information but the cost goes up each year drastically and every little click has additions that cost more (like getting all the way through my state income then telling me it was going to cost more to file together). Also it's not as user friendly as it used to be and can get stuck if you click the wrong thing with no options for help unless you pay more.
Date published: 2023-03-18
Rated 4 out of 5 by
gdak from
easy to use
easy to use and helpful resources. very accurate and resourceful .
Date published: 2023-03-18
Rated 5 out of 5 by
LPGator from
easy peasy
Always makes an unpleasant chore bearable and accurate
Date published: 2023-03-18
Rated 5 out of 5 by
MarioF1216 from
Amazing TruboTax
I have been using turbo tax for personal taxes and company taxes for over 8 years now. Turbotax every year keeps getting easier to use. I will keep filing my personal and company taxes with Turbo tax for years to come.
All TurboTax® Offerings Reviews - Page 6051
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
jfjfjfjfjei from
Turbo Tax is not free.
I use Turbo Tax every year, but at first, it was free and then I started paying a small fee. It's still better than other places.
Date published: 2023-03-18
Rated 5 out of 5 by
AndyBA from
Turbo Tax gets better every year
I ao appreciate being able to speak with real human beings. They call back within 5 minutes tops and are incredibly patient and helpful.
Date published: 2023-03-18
Rated 5 out of 5 by
BJVilla from
Always getting easier
I've been a long-term TurboTax user and it gets a little easier each year. For someone who has a "normal" income and financial situation, TurboTax has everything covered. All the boxes in TurboTax match up with the forms I received from various institutions.
Date published: 2023-03-18
Rated 5 out of 5 by
Futterwacken from
Assistance was very helpful
Couldnt have done it without her help, patient, nice, and answered my questions.
Date published: 2023-03-18
Rated 3 out of 5 by
Sad Single Monitor User from
Still after 13 years, video bug not fixed
Since 2010 when I started TT it has only ever worked when I disable my second monitor on my Desktop. I have a few desktops since I started, using TT, same Issue. Every year I think MAYBE they fixed it, but every year I am reminded that they didnt. PLEASE FIX THIS. Otherwise, it works fine
Date published: 2023-03-18
Rated 5 out of 5 by
Eric100 from
turbo tax gets the job done
Great service and product. I always feel safe using it.
Date published: 2023-03-18
Rated 2 out of 5 by
Lisa155 from
Turbo Tax is too expensive
The cost continues to go up each year, even for returning customers. It's hard to change services since you already have my information but the cost goes up each year drastically and every little click has additions that cost more (like getting all the way through my state income then telling me it was going to cost more to file together). Also it's not as user friendly as it used to be and can get stuck if you click the wrong thing with no options for help unless you pay more.
Date published: 2023-03-18
Rated 4 out of 5 by
gdak from
easy to use
easy to use and helpful resources. very accurate and resourceful .
Date published: 2023-03-18
Rated 5 out of 5 by
LPGator from
easy peasy
Always makes an unpleasant chore bearable and accurate
Date published: 2023-03-18
Rated 5 out of 5 by
MarioF1216 from
Amazing TruboTax
I have been using turbo tax for personal taxes and company taxes for over 8 years now. Turbotax every year keeps getting easier to use. I will keep filing my personal and company taxes with Turbo tax for years to come.
All TurboTax® Offerings Reviews - Page 6051
Date published: 2023-03-18