TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from It was ok It was ok but I just didn't like the extra paying that I had to pay for yall to file my federal and state taxes together. I feel like that shouldn't be something I have to pay for.
Date published: 2023-03-19
Rated 5 out of 5 by from Been using it for years I've been using TurboTax for years and it is always straightforward and quick. I feel fairly confident we are getting what we should. One year we owed, and I went to a professional tax preparer to see if we could do any better, and it was the same, and TurboTax is so much cheaper.
Date published: 2023-03-19
Rated 5 out of 5 by from 8 yr in a row filling with confidence I have been using turbotax for the past 7 years and never have had any issue. Credibility has been earned.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is so easy even I can use it effectively I was very intimidated to do my taxes after years of paying an accountant to do them. The process was very easy to follow though and I am very glad I used Turbo Tax this time.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax takes some of the stress out of tax time I like the step by step process and that I can go back to check my work. Have used TurboTax for many years and it is always accurate. Have never had an audit or had the results questioned even when running a business.
Date published: 2023-03-19
Rated 2 out of 5 by from So Expensive for 2022 Taxes I've been using TurboTax for 8 years now. I can't believe how expensive it is to file with them for tax year 2022. May have to look at other options next year.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax works Turbo Tax has easy to follow instructions which made filing my taxes simple and accurate.
Date published: 2023-03-19
Rated 3 out of 5 by from Product Confusion When Using Turbotax Deluxe, I had to account for the sale of second home and I thought I needed Premier. I purchased the upgrade for $37 only to find out I needed Premium. I paid $119 for Premium only to find out that it is not a software download and had to use the online version. It wouldn't pull my data from the Premier or Deluxe, so I had to start over. When I filed, it wouldn't recognize my 2021 TurboTax filing record. I also lived in IL, moved to FL (work), then had to move back to IL (work again). The program does not allow for these changes. Very frustrated.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is the best Easy fast the best TurboTax #1 recomend TurboTax !!!!!!!!!!!!!
Date published: 2023-03-19
Rated 4 out of 5 by from Issues with State return review Overall this is a great service, I've used turbo tax for years. When reviewing my state (OH) form, I was prompted to fill in missing information. I had to enter data into a box above the form vs. in the form itself. I was unable to determine exactly where in the form the data was to be entered and I could not go back. Example: Missing locality where income was earned to local taxes. I had 3 lines here and did not know which I was being prompted to populate.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6039
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It was ok It was ok but I just didn't like the extra paying that I had to pay for yall to file my federal and state taxes together. I feel like that shouldn't be something I have to pay for.
Date published: 2023-03-19
Rated 5 out of 5 by from Been using it for years I've been using TurboTax for years and it is always straightforward and quick. I feel fairly confident we are getting what we should. One year we owed, and I went to a professional tax preparer to see if we could do any better, and it was the same, and TurboTax is so much cheaper.
Date published: 2023-03-19
Rated 5 out of 5 by from 8 yr in a row filling with confidence I have been using turbotax for the past 7 years and never have had any issue. Credibility has been earned.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is so easy even I can use it effectively I was very intimidated to do my taxes after years of paying an accountant to do them. The process was very easy to follow though and I am very glad I used Turbo Tax this time.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax takes some of the stress out of tax time I like the step by step process and that I can go back to check my work. Have used TurboTax for many years and it is always accurate. Have never had an audit or had the results questioned even when running a business.
Date published: 2023-03-19
Rated 2 out of 5 by from So Expensive for 2022 Taxes I've been using TurboTax for 8 years now. I can't believe how expensive it is to file with them for tax year 2022. May have to look at other options next year.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax works Turbo Tax has easy to follow instructions which made filing my taxes simple and accurate.
Date published: 2023-03-19
Rated 3 out of 5 by from Product Confusion When Using Turbotax Deluxe, I had to account for the sale of second home and I thought I needed Premier. I purchased the upgrade for $37 only to find out I needed Premium. I paid $119 for Premium only to find out that it is not a software download and had to use the online version. It wouldn't pull my data from the Premier or Deluxe, so I had to start over. When I filed, it wouldn't recognize my 2021 TurboTax filing record. I also lived in IL, moved to FL (work), then had to move back to IL (work again). The program does not allow for these changes. Very frustrated.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is the best Easy fast the best TurboTax #1 recomend TurboTax !!!!!!!!!!!!!
Date published: 2023-03-19
Rated 4 out of 5 by from Issues with State return review Overall this is a great service, I've used turbo tax for years. When reviewing my state (OH) form, I was prompted to fill in missing information. I had to enter data into a box above the form vs. in the form itself. I was unable to determine exactly where in the form the data was to be entered and I could not go back. Example: Missing locality where income was earned to local taxes. I had 3 lines here and did not know which I was being prompted to populate.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6039