TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Excellent Having a live TurboTax Expert available was crucial in entering and completing my return. In particular, Melanie was pleasant and showed an exceptional knowledge of the TurboTax system in researching my problem. Even after my system crashed she notified me of options to address my situation. I was then able to proceed and complete my return.
Date published: 2023-03-19
Rated 5 out of 5 by from Fast and easy Been using Turbo Tax for self prepared tax prep for 10+ years now. Works well for what I need.
Date published: 2023-03-19
Rated 5 out of 5 by from Great service! I had a great experience with this product. It is very easy to navigate it and makes the filing process accurate and quick especially due to the automatic file extractions of W-2 forms and others, plus file uploads of other needed documents.
Date published: 2023-03-19
Rated 4 out of 5 by from TurboTax is pretty good Good experience overall. however it would be good to navigate directly to portions of the return without continuously clicking on the next button. I would also prefer a better details on the standard vs itemized deductions (to make a quicker decision). Finally, i was disappointed to find out that paying the filing fees with the refund cost $39! I will know next time for sure...
Date published: 2023-03-19
Rated 5 out of 5 by from Easy way to file your taxes very easy to use and made it a simple way to file the family taxes
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is the best It was easy, simple, and convenient. Have your documents ready and it'll be breezy.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Fast and easy to use and affordable. Really self explanatory.
Date published: 2023-03-19
Rated 2 out of 5 by from poor support with hidden fees The live people cannot answer more technical questions.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax is Great! I have learned how to be more autonomous and informed by using Turbotax.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo tax is ok. Too expensive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6037
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Excellent Having a live TurboTax Expert available was crucial in entering and completing my return. In particular, Melanie was pleasant and showed an exceptional knowledge of the TurboTax system in researching my problem. Even after my system crashed she notified me of options to address my situation. I was then able to proceed and complete my return.
Date published: 2023-03-19
Rated 5 out of 5 by from Fast and easy Been using Turbo Tax for self prepared tax prep for 10+ years now. Works well for what I need.
Date published: 2023-03-19
Rated 5 out of 5 by from Great service! I had a great experience with this product. It is very easy to navigate it and makes the filing process accurate and quick especially due to the automatic file extractions of W-2 forms and others, plus file uploads of other needed documents.
Date published: 2023-03-19
Rated 4 out of 5 by from TurboTax is pretty good Good experience overall. however it would be good to navigate directly to portions of the return without continuously clicking on the next button. I would also prefer a better details on the standard vs itemized deductions (to make a quicker decision). Finally, i was disappointed to find out that paying the filing fees with the refund cost $39! I will know next time for sure...
Date published: 2023-03-19
Rated 5 out of 5 by from Easy way to file your taxes very easy to use and made it a simple way to file the family taxes
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is the best It was easy, simple, and convenient. Have your documents ready and it'll be breezy.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Fast and easy to use and affordable. Really self explanatory.
Date published: 2023-03-19
Rated 2 out of 5 by from poor support with hidden fees The live people cannot answer more technical questions.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax is Great! I have learned how to be more autonomous and informed by using Turbotax.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo tax is ok. Too expensive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6037