TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Chubs1959 from
It was ok, preferred the CD download verse online
I did not have any interaction with Turbo tax personnel.
Date published: 2023-02-20
Rated 5 out of 5 by
Lilkarl from
Turbo that is the best and easy tax software to us
I engage with one the Turbo live assisted and she was the best wish I could talk to her every year
Date published: 2023-02-20
Rated 4 out of 5 by
bad boy 808 state from
Cannot believe it would be any better...
This is an understatement when I say no one likes filing tax returns... Turbo tax makes it easier in where the software guides you through the process and has useful tools in where it can answer your questions as you navigate the program. I have used Turbo tax for many years now and am happy with the results.
Date published: 2023-02-20
Rated 5 out of 5 by
AmyP2 from
Reliable and easy to follow
This is my 13th year using Tubo Tax - its easy to use and gives great links for questions to be answered.
Date published: 2023-02-20
Rated 2 out of 5 by
NonExistentCustomerServic from
Joke of a customer service help
The system is very easy to use for people with little to no understanding on taxes. However, the customer support service is a joke. I was practically hung up on twice on live chat. They were not able to solve the problem or question that I had. Instead, they left the chat. One of them had to be forwarded to the Supervisor. After 30 minutes of waiting once the rep said the supervisor is coming on, they ended the conversation.
Date published: 2023-02-20
Rated 5 out of 5 by
Charosel from
Great Services Turbo Tax
I spoke with a few agents and everyone of them knew that answers I needed to complete my return.
Date published: 2023-02-20
Rated 4 out of 5 by
Happy I M Done from
HEY. IT WORKS
Hey it is not too confusing. Could allow easier access to free option. Always trying to sell extra services, but they are a for profit business so understandable.
Date published: 2023-02-20
Rated 5 out of 5 by
maca22 from
turbo tax
super easy to use ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Date published: 2023-02-20
Rated 4 out of 5 by
Double Dude from
The Best Way to Do Taxesu
I've used Turbo Tax for many years and have no reason to change. Easy Answers is intuitive and simple for ensuring all of the information is entered. Importing from financial institutions and Quicken saves a lot of time, but is not as seamless as it should be - be sure to leverage that feature by clicking on "file" in the top left and selecting import.
Date published: 2023-02-20
Rated 5 out of 5 by
Jersey856 from
Turbo Tax was very helpful and informative!
I engaged with Mayra as my live expert, and she was great! Very helpful, great communication and nice personality.
All TurboTax® Offerings Reviews - Page 6036
Date published: 2023-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Chubs1959 from
It was ok, preferred the CD download verse online
I did not have any interaction with Turbo tax personnel.
Date published: 2023-02-20
Rated 5 out of 5 by
Lilkarl from
Turbo that is the best and easy tax software to us
I engage with one the Turbo live assisted and she was the best wish I could talk to her every year
Date published: 2023-02-20
Rated 4 out of 5 by
bad boy 808 state from
Cannot believe it would be any better...
This is an understatement when I say no one likes filing tax returns... Turbo tax makes it easier in where the software guides you through the process and has useful tools in where it can answer your questions as you navigate the program. I have used Turbo tax for many years now and am happy with the results.
Date published: 2023-02-20
Rated 5 out of 5 by
AmyP2 from
Reliable and easy to follow
This is my 13th year using Tubo Tax - its easy to use and gives great links for questions to be answered.
Date published: 2023-02-20
Rated 2 out of 5 by
NonExistentCustomerServic from
Joke of a customer service help
The system is very easy to use for people with little to no understanding on taxes. However, the customer support service is a joke. I was practically hung up on twice on live chat. They were not able to solve the problem or question that I had. Instead, they left the chat. One of them had to be forwarded to the Supervisor. After 30 minutes of waiting once the rep said the supervisor is coming on, they ended the conversation.
Date published: 2023-02-20
Rated 5 out of 5 by
Charosel from
Great Services Turbo Tax
I spoke with a few agents and everyone of them knew that answers I needed to complete my return.
Date published: 2023-02-20
Rated 4 out of 5 by
Happy I M Done from
HEY. IT WORKS
Hey it is not too confusing. Could allow easier access to free option. Always trying to sell extra services, but they are a for profit business so understandable.
Date published: 2023-02-20
Rated 5 out of 5 by
maca22 from
turbo tax
super easy to use ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Date published: 2023-02-20
Rated 4 out of 5 by
Double Dude from
The Best Way to Do Taxesu
I've used Turbo Tax for many years and have no reason to change. Easy Answers is intuitive and simple for ensuring all of the information is entered. Importing from financial institutions and Quicken saves a lot of time, but is not as seamless as it should be - be sure to leverage that feature by clicking on "file" in the top left and selecting import.
Date published: 2023-02-20
Rated 5 out of 5 by
Jersey856 from
Turbo Tax was very helpful and informative!
I engaged with Mayra as my live expert, and she was great! Very helpful, great communication and nice personality.
All TurboTax® Offerings Reviews - Page 6036
Date published: 2023-02-20