TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Rated 1 out of 5 by
DJ McGillicutty from
technology has gotten pretty bad.
The wording on the questions is extremely confusing. I had to re file because it said I had two schedule H's with identical EIN numbers. No clue why I had duplicates, but I had to go back an walk through every question until I found one that said, "did you or your wife pay this employee" and I clicked yes because my wife paid them. Then the next question was "did your wife pay this employee" and I clicked yes again. So it filed two forms. Then when It got rejected I had to be on the phone with the tech department for two hours to figure out how to take it off. They should just have a page that showed both and I could delete one. It's like a playing 20 questions before I could figure out how to fix the issue.
Date published: 2021-03-02
Rated 5 out of 5 by
Wisconsin Red 1 from
Used for many years
I have been using Turbo Tax to file electronically on my own for over 8 years now and really enjoy the ability to import my W2 as well as the system remembering my information. I sometimes will use the free version, but am so grateful for the support and clear directions and questions, I can't imagine using any other company. I only wish the supported version wasn't so expensive, I file own my own because I don't make much money, so its nice to have help that is not trying to take so much money. Nonetheless, I still will continue to use them.
Date published: 2021-03-02
Rated 5 out of 5 by
Ramflorez from
Reliable
I have using TurboTax for many years, and I never had any issues.
Date published: 2021-03-02
Rated 5 out of 5 by
MarieR7 from
So easy
Quick and easy. It made my experience enjoyable Thank you!
Date published: 2021-03-02
Rated 5 out of 5 by
Gordno from
Easy to use
Fast and easy to use. taxes are done quick and accurate
Date published: 2021-03-02
Rated 5 out of 5 by
CJB87 from
First Time Filer
Turbo Tax was recommended to me by others who have used it in the past when doing their own taxes. Turbo Tax has helped me break down everything from W2 to other files. It's simple and easy to understand for first-timers as it breaks down everything. Glad to have found this site.
Date published: 2021-03-02
Rated 5 out of 5 by
Weslena from
What a piece of mind!
Turbo Tax is so easy to use - I love the fact that there are experts at my disposal. My husband I have very easy simple taxes and the other competitors were charging an arm and a leg just for tax preparations that took me 15 minutes to complete with your site. Thank you - I wish I knew about this company years ago!
Date published: 2021-03-02
Rated 5 out of 5 by
Short Dogg II from
Very user friendly
Very easy to navigate. Taxes made simple. I plan to continue to use this product every year to complete and file my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by
Charity1237 from
Love TurboTax!
Very helpful instructions and guide! I love TurboTax
Date published: 2021-03-02
Rated 5 out of 5 by
Jazz23_ from
Nice and Easy
I've been using Turbo Tax for a few years now and its so easy! And getting my refund with direct deposit is a plus.
All TurboTax® Offerings Reviews - Page 6031
Date published: 2021-03-02
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
DJ McGillicutty from
technology has gotten pretty bad.
The wording on the questions is extremely confusing. I had to re file because it said I had two schedule H's with identical EIN numbers. No clue why I had duplicates, but I had to go back an walk through every question until I found one that said, "did you or your wife pay this employee" and I clicked yes because my wife paid them. Then the next question was "did your wife pay this employee" and I clicked yes again. So it filed two forms. Then when It got rejected I had to be on the phone with the tech department for two hours to figure out how to take it off. They should just have a page that showed both and I could delete one. It's like a playing 20 questions before I could figure out how to fix the issue.
Date published: 2021-03-02
Rated 5 out of 5 by
Wisconsin Red 1 from
Used for many years
I have been using Turbo Tax to file electronically on my own for over 8 years now and really enjoy the ability to import my W2 as well as the system remembering my information. I sometimes will use the free version, but am so grateful for the support and clear directions and questions, I can't imagine using any other company. I only wish the supported version wasn't so expensive, I file own my own because I don't make much money, so its nice to have help that is not trying to take so much money. Nonetheless, I still will continue to use them.
Date published: 2021-03-02
Rated 5 out of 5 by
Ramflorez from
Reliable
I have using TurboTax for many years, and I never had any issues.
Date published: 2021-03-02
Rated 5 out of 5 by
MarieR7 from
So easy
Quick and easy. It made my experience enjoyable Thank you!
Date published: 2021-03-02
Rated 5 out of 5 by
Gordno from
Easy to use
Fast and easy to use. taxes are done quick and accurate
Date published: 2021-03-02
Rated 5 out of 5 by
CJB87 from
First Time Filer
Turbo Tax was recommended to me by others who have used it in the past when doing their own taxes. Turbo Tax has helped me break down everything from W2 to other files. It's simple and easy to understand for first-timers as it breaks down everything. Glad to have found this site.
Date published: 2021-03-02
Rated 5 out of 5 by
Weslena from
What a piece of mind!
Turbo Tax is so easy to use - I love the fact that there are experts at my disposal. My husband I have very easy simple taxes and the other competitors were charging an arm and a leg just for tax preparations that took me 15 minutes to complete with your site. Thank you - I wish I knew about this company years ago!
Date published: 2021-03-02
Rated 5 out of 5 by
Short Dogg II from
Very user friendly
Very easy to navigate. Taxes made simple. I plan to continue to use this product every year to complete and file my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by
Charity1237 from
Love TurboTax!
Very helpful instructions and guide! I love TurboTax
Date published: 2021-03-02
Rated 5 out of 5 by
Jazz23_ from
Nice and Easy
I've been using Turbo Tax for a few years now and its so easy! And getting my refund with direct deposit is a plus.
All TurboTax® Offerings Reviews - Page 6031
Date published: 2021-03-02