TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO TAX SO SIMPLE Pretty straight forward besides form 1098-T, easily fixed.
Date published: 2021-03-18
Rated 2 out of 5 by from Doesn't spend enough time on the details 1) Cannot file 1099 online for foreigners. Nor can this be overridden. A few address box changes would be nice 2) Cannot pull online 1099s into turbo tax 4) Do to this needed to correct 1099s, guess what, must contact IRS for pink form and send it in.
Date published: 2021-03-18
Rated 5 out of 5 by from First time filer This is my first time filing and this made it easy, I understood *almost* everything, but I say almost because I’m a first time filer and I was bound to be confused at some point. Either way, the live chat really helped.
Date published: 2021-03-18
Rated 3 out of 5 by from Great Unfortunately TurboTax Kept duplicating my W-2 which resulted in IRS rejection of my tax return.
Date published: 2021-03-18
Rated 5 out of 5 by from I really like Turbo Tax I did get a little confused with my property tax info and loan interest but I got it
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome I always trust Turbo Tax to do my taxes. I have used Turbo tax for years and never have been disappointed!
Date published: 2021-03-18
Rated 4 out of 5 by from Outstanding time-saver and tax advice Really appreciate your software, and technical help. Overall, it's great. There were a few hiccups, trying to edit Sched E information and had to delete all forms and start over, since the software wasn't allowing edits. Also, confusing question over "error"--manual entry required for charitable contributions with standard deduction--needed to be explained. CPA was outstanding. Search function was pretty good, had some issues--had to reword searches, results didn't all apply. Overall, TT is a huge help.
Date published: 2021-03-18
Rated 5 out of 5 by from good fast and easy. good website to use for filing your taxes
Date published: 2021-03-18
Rated 5 out of 5 by from effortless didn't use a live expert that did not apply for us
Date published: 2021-03-18
Rated 4 out of 5 by from Great but needs omne thing improved Have been a user for over 15 years. Each year it is as straightforward as the past. This year with a sale of a land I had to hunt around to find the right entry, Should have been a simple line item on the walk me through it forms.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6028
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO TAX SO SIMPLE Pretty straight forward besides form 1098-T, easily fixed.
Date published: 2021-03-18
Rated 2 out of 5 by from Doesn't spend enough time on the details 1) Cannot file 1099 online for foreigners. Nor can this be overridden. A few address box changes would be nice 2) Cannot pull online 1099s into turbo tax 4) Do to this needed to correct 1099s, guess what, must contact IRS for pink form and send it in.
Date published: 2021-03-18
Rated 5 out of 5 by from First time filer This is my first time filing and this made it easy, I understood *almost* everything, but I say almost because I’m a first time filer and I was bound to be confused at some point. Either way, the live chat really helped.
Date published: 2021-03-18
Rated 3 out of 5 by from Great Unfortunately TurboTax Kept duplicating my W-2 which resulted in IRS rejection of my tax return.
Date published: 2021-03-18
Rated 5 out of 5 by from I really like Turbo Tax I did get a little confused with my property tax info and loan interest but I got it
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome I always trust Turbo Tax to do my taxes. I have used Turbo tax for years and never have been disappointed!
Date published: 2021-03-18
Rated 4 out of 5 by from Outstanding time-saver and tax advice Really appreciate your software, and technical help. Overall, it's great. There were a few hiccups, trying to edit Sched E information and had to delete all forms and start over, since the software wasn't allowing edits. Also, confusing question over "error"--manual entry required for charitable contributions with standard deduction--needed to be explained. CPA was outstanding. Search function was pretty good, had some issues--had to reword searches, results didn't all apply. Overall, TT is a huge help.
Date published: 2021-03-18
Rated 5 out of 5 by from good fast and easy. good website to use for filing your taxes
Date published: 2021-03-18
Rated 5 out of 5 by from effortless didn't use a live expert that did not apply for us
Date published: 2021-03-18
Rated 4 out of 5 by from Great but needs omne thing improved Have been a user for over 15 years. Each year it is as straightforward as the past. This year with a sale of a land I had to hunt around to find the right entry, Should have been a simple line item on the walk me through it forms.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6028