TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Darlene held my hand My Mom is a CPA, tax preparer and was a tax collector and fisdo for local government. She did my taxes for over 20 years until dementia caught up with her this year. I was a babe in the woods. Darlene walked me through everything and helped get all of my issues resolved. I highly recommend this service!
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo tax was Awesome I am very satisfied with Turbo Tax. The agents I worked with communicated well and on time.
Date published: 2022-05-18
Rated 5 out of 5 by from I will recommend TurboTax to everyone I have been doing my taxes with TurboTax for years and I love it.
Date published: 2022-05-18
Rated 5 out of 5 by from Experts by phone The MAX protection is what stands out to me. Even when we think it’s all good, surprises come up and TurboTax handles them to with the MAX protection.
Date published: 2022-05-18
Rated 5 out of 5 by from TurboTax is awesome Didn't engage live nor in person with a TurboTax accountant. Have used this site for a few years now and I feel confident comfortable to be able to file my taxes in my own privacy.
Date published: 2022-05-18
Rated 4 out of 5 by from The worst 1st experience with TurboTax OMG!!! The worst 1st experience ever with my taxes I had 4 different tax experts and I don't know if any of them really knew how to do my unemployment and child tax credit...but I definitely think that my last tax expert was the best out of all of them and I hope she can help me with this every year if GOD willing to let us see more years.. Thanks Phyl
Date published: 2022-05-18
Rated 1 out of 5 by from Very disappointed I submitted my taxes on April 14th, saved my documents and I hadn't heard anything, so I opened Turbo tax up and it wasn't showing submitted. Not happy.
Date published: 2022-05-18
Rated 4 out of 5 by from Too expensive for the time to complete Took a very long time to complete returns. Very expensive
Date published: 2022-05-18
Rated 5 out of 5 by from Fast and easy filing! Turbo tax was quick and easy to file with and the experts are super helpful!
Date published: 2022-05-18
Rated 5 out of 5 by from Great service I’ve used them for 2 times both times were great easy and fast
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 603
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Darlene held my hand My Mom is a CPA, tax preparer and was a tax collector and fisdo for local government. She did my taxes for over 20 years until dementia caught up with her this year. I was a babe in the woods. Darlene walked me through everything and helped get all of my issues resolved. I highly recommend this service!
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo tax was Awesome I am very satisfied with Turbo Tax. The agents I worked with communicated well and on time.
Date published: 2022-05-18
Rated 5 out of 5 by from I will recommend TurboTax to everyone I have been doing my taxes with TurboTax for years and I love it.
Date published: 2022-05-18
Rated 5 out of 5 by from Experts by phone The MAX protection is what stands out to me. Even when we think it’s all good, surprises come up and TurboTax handles them to with the MAX protection.
Date published: 2022-05-18
Rated 5 out of 5 by from TurboTax is awesome Didn't engage live nor in person with a TurboTax accountant. Have used this site for a few years now and I feel confident comfortable to be able to file my taxes in my own privacy.
Date published: 2022-05-18
Rated 4 out of 5 by from The worst 1st experience with TurboTax OMG!!! The worst 1st experience ever with my taxes I had 4 different tax experts and I don't know if any of them really knew how to do my unemployment and child tax credit...but I definitely think that my last tax expert was the best out of all of them and I hope she can help me with this every year if GOD willing to let us see more years.. Thanks Phyl
Date published: 2022-05-18
Rated 1 out of 5 by from Very disappointed I submitted my taxes on April 14th, saved my documents and I hadn't heard anything, so I opened Turbo tax up and it wasn't showing submitted. Not happy.
Date published: 2022-05-18
Rated 4 out of 5 by from Too expensive for the time to complete Took a very long time to complete returns. Very expensive
Date published: 2022-05-18
Rated 5 out of 5 by from Fast and easy filing! Turbo tax was quick and easy to file with and the experts are super helpful!
Date published: 2022-05-18
Rated 5 out of 5 by from Great service I’ve used them for 2 times both times were great easy and fast
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 603