TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Not using nextyear from
Fees
I filed a regular return with just an IRA contribution and it cost me $98! $39 to get direct deposit??? Why do I have to pay ana additional $59?? Not happy!!
Date published: 2023-03-19
Rated 5 out of 5 by
La Tusa from
Love TurboTax
Had been using this product for so many years and up to now I do not have any complaints. Very reliable and accurate. Love it.
Date published: 2023-03-19
Rated 4 out of 5 by
Jen1940 from
Not bad
Turbo Tax was pretty easy to use. The only part I wish could be changed was perhaps just a drop down menu for all tax forms vs different sections with options.
Date published: 2023-03-19
Rated 5 out of 5 by
DGH11111 from
Easy to use, nice updates
Really like the QR code import function. Overall, reqlly quick and easy to use once again.
Date published: 2023-03-19
Rated 5 out of 5 by
turf7707 from
great
Always simple format and well layed out. Super simple user interface
Date published: 2023-03-19
Rated 5 out of 5 by
Rosio1113 from
Awesome
It’s fast and let’s you know if you’re taxes were accepted right away
Date published: 2023-03-19
Rated 2 out of 5 by
JuliaLL9 from
TurboTax ALWAYS upcharges
With TurboTax, you pay for convenience, but in the end they upcharge you for what should be a free service and do not provide any recourse if you were forced into paying a premium and still had issues with your filing. You also have to pay to file state taxes, when these services should be included. I will not be using TurboTax in the future.
Date published: 2023-03-19
Rated 5 out of 5 by
AHump from
Fast, Easy and safe
I have used Turbo tax for 5 years now. I love doing my taxes from home. I feel secure in knowing my state and federal refunds are accurate and im getting the most back possible.
Date published: 2023-03-19
Rated 4 out of 5 by
vbmgjygi6ut from
easy
Very easy but did not like being forced to upgrade.
Date published: 2023-03-19
Rated 3 out of 5 by
llane2023 from
Don't Waste Money On Desktop Version
I originally bought TurboTax Premier for the desktop. I have used this version for a very long time and used to be very happy with it. This year it is horrible. Even though it asked if I had digital transactions, it wouldn't allow me to input my Crypto transactions. Also, even though I saved my file when I closed it, when I opened it up, it made me start all over again. I finally gave up on it and paid another whole fee to use the on-line version. The on-line version was great. However, the desktop version was buggy. I am very disappointed in having wasted money buying the desktop version.
All TurboTax® Offerings Reviews - Page 6020
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Not using nextyear from
Fees
I filed a regular return with just an IRA contribution and it cost me $98! $39 to get direct deposit??? Why do I have to pay ana additional $59?? Not happy!!
Date published: 2023-03-19
Rated 5 out of 5 by
La Tusa from
Love TurboTax
Had been using this product for so many years and up to now I do not have any complaints. Very reliable and accurate. Love it.
Date published: 2023-03-19
Rated 4 out of 5 by
Jen1940 from
Not bad
Turbo Tax was pretty easy to use. The only part I wish could be changed was perhaps just a drop down menu for all tax forms vs different sections with options.
Date published: 2023-03-19
Rated 5 out of 5 by
DGH11111 from
Easy to use, nice updates
Really like the QR code import function. Overall, reqlly quick and easy to use once again.
Date published: 2023-03-19
Rated 5 out of 5 by
turf7707 from
great
Always simple format and well layed out. Super simple user interface
Date published: 2023-03-19
Rated 5 out of 5 by
Rosio1113 from
Awesome
It’s fast and let’s you know if you’re taxes were accepted right away
Date published: 2023-03-19
Rated 2 out of 5 by
JuliaLL9 from
TurboTax ALWAYS upcharges
With TurboTax, you pay for convenience, but in the end they upcharge you for what should be a free service and do not provide any recourse if you were forced into paying a premium and still had issues with your filing. You also have to pay to file state taxes, when these services should be included. I will not be using TurboTax in the future.
Date published: 2023-03-19
Rated 5 out of 5 by
AHump from
Fast, Easy and safe
I have used Turbo tax for 5 years now. I love doing my taxes from home. I feel secure in knowing my state and federal refunds are accurate and im getting the most back possible.
Date published: 2023-03-19
Rated 4 out of 5 by
vbmgjygi6ut from
easy
Very easy but did not like being forced to upgrade.
Date published: 2023-03-19
Rated 3 out of 5 by
llane2023 from
Don't Waste Money On Desktop Version
I originally bought TurboTax Premier for the desktop. I have used this version for a very long time and used to be very happy with it. This year it is horrible. Even though it asked if I had digital transactions, it wouldn't allow me to input my Crypto transactions. Also, even though I saved my file when I closed it, when I opened it up, it made me start all over again. I finally gave up on it and paid another whole fee to use the on-line version. The on-line version was great. However, the desktop version was buggy. I am very disappointed in having wasted money buying the desktop version.
All TurboTax® Offerings Reviews - Page 6020
Date published: 2023-03-19