TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Fees I filed a regular return with just an IRA contribution and it cost me $98! $39 to get direct deposit??? Why do I have to pay ana additional $59?? Not happy!!
Date published: 2023-03-19
Rated 5 out of 5 by from Love TurboTax Had been using this product for so many years and up to now I do not have any complaints. Very reliable and accurate. Love it.
Date published: 2023-03-19
Rated 4 out of 5 by from Not bad Turbo Tax was pretty easy to use. The only part I wish could be changed was perhaps just a drop down menu for all tax forms vs different sections with options.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use, nice updates Really like the QR code import function. Overall, reqlly quick and easy to use once again.
Date published: 2023-03-19
Rated 5 out of 5 by from great Always simple format and well layed out. Super simple user interface
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome It’s fast and let’s you know if you’re taxes were accepted right away
Date published: 2023-03-19
Rated 2 out of 5 by from TurboTax ALWAYS upcharges With TurboTax, you pay for convenience, but in the end they upcharge you for what should be a free service and do not provide any recourse if you were forced into paying a premium and still had issues with your filing. You also have to pay to file state taxes, when these services should be included. I will not be using TurboTax in the future.
Date published: 2023-03-19
Rated 5 out of 5 by from Fast, Easy and safe I have used Turbo tax for 5 years now. I love doing my taxes from home. I feel secure in knowing my state and federal refunds are accurate and im getting the most back possible.
Date published: 2023-03-19
Rated 4 out of 5 by from easy Very easy but did not like being forced to upgrade.
Date published: 2023-03-19
Rated 3 out of 5 by from Don't Waste Money On Desktop Version I originally bought TurboTax Premier for the desktop. I have used this version for a very long time and used to be very happy with it. This year it is horrible. Even though it asked if I had digital transactions, it wouldn't allow me to input my Crypto transactions. Also, even though I saved my file when I closed it, when I opened it up, it made me start all over again. I finally gave up on it and paid another whole fee to use the on-line version. The on-line version was great. However, the desktop version was buggy. I am very disappointed in having wasted money buying the desktop version.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6020
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Fees I filed a regular return with just an IRA contribution and it cost me $98! $39 to get direct deposit??? Why do I have to pay ana additional $59?? Not happy!!
Date published: 2023-03-19
Rated 5 out of 5 by from Love TurboTax Had been using this product for so many years and up to now I do not have any complaints. Very reliable and accurate. Love it.
Date published: 2023-03-19
Rated 4 out of 5 by from Not bad Turbo Tax was pretty easy to use. The only part I wish could be changed was perhaps just a drop down menu for all tax forms vs different sections with options.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use, nice updates Really like the QR code import function. Overall, reqlly quick and easy to use once again.
Date published: 2023-03-19
Rated 5 out of 5 by from great Always simple format and well layed out. Super simple user interface
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome It’s fast and let’s you know if you’re taxes were accepted right away
Date published: 2023-03-19
Rated 2 out of 5 by from TurboTax ALWAYS upcharges With TurboTax, you pay for convenience, but in the end they upcharge you for what should be a free service and do not provide any recourse if you were forced into paying a premium and still had issues with your filing. You also have to pay to file state taxes, when these services should be included. I will not be using TurboTax in the future.
Date published: 2023-03-19
Rated 5 out of 5 by from Fast, Easy and safe I have used Turbo tax for 5 years now. I love doing my taxes from home. I feel secure in knowing my state and federal refunds are accurate and im getting the most back possible.
Date published: 2023-03-19
Rated 4 out of 5 by from easy Very easy but did not like being forced to upgrade.
Date published: 2023-03-19
Rated 3 out of 5 by from Don't Waste Money On Desktop Version I originally bought TurboTax Premier for the desktop. I have used this version for a very long time and used to be very happy with it. This year it is horrible. Even though it asked if I had digital transactions, it wouldn't allow me to input my Crypto transactions. Also, even though I saved my file when I closed it, when I opened it up, it made me start all over again. I finally gave up on it and paid another whole fee to use the on-line version. The on-line version was great. However, the desktop version was buggy. I am very disappointed in having wasted money buying the desktop version.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6020