TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Forcing me to pay for a service that has been free I was forced to buy turbo tax premium, even though I have not had to do this for the past 3 years. I'm never using this again.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is better than ever I have used Turbo Tax for several years and this is the smoothest tax prep that I have ever filed. Thank you for keeping it simple enough to follow and with attractive graphics to make it interesting.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbotax is ok I am pleased with what I got for my money. I am not pleased with the constant appeals for me to spend more than I need to spend.
Date published: 2023-03-19
Rated 5 out of 5 by from Nice User friendly Software. Very easy to use. Nice to use. I love it. Nice User-friendly Software. Very easy to use.
Date published: 2023-03-19
Rated 5 out of 5 by from Not Cheap But Worth It Makes a very unpleasant task a whole lot more bearable. And, yeah, they try to up-sell you, but again, I'd say it's generally worth it, just for the peace of mind (not just mine, but my wife's as well).
Date published: 2023-03-19
Rated 1 out of 5 by from Very bad I hate it not worth the money Not good very hard and not clear I hate if waist of money I hate it not good very bad website. I don't recommend it it. I would give 0 if I could
Date published: 2023-03-19
Rated 4 out of 5 by from Pricey but convenient Quick and easy, love how the information is saved and only the numbers need to be updated each year. Getting expensive though!
Date published: 2023-03-19
Rated 1 out of 5 by from I used to like TurboTax Too many hidden fees and gimmicks. First I almost didn't realize that they charge a $39 fee to pay using the return rather than credit card. Then, after 2 hours of work, I accidentally clicked the premium button. This is a permanent button??? Only way to undo is to start all the way over. This mistake cost me $60. Yes I could start over but a quality product wouldn't make me do that.
Date published: 2023-03-19
Rated 3 out of 5 by from Not as easy as last year I had a heck of a time to find an easy answer to "how to apply 2022 refund to 2023 estimate" It sent me in circles and your responses and "support" were not helpful.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Makes Complicated Taxes Simple I have used TurboTax for the past 8 years. The import is accurate and makes a dreaded task tolerable.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6018
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Forcing me to pay for a service that has been free I was forced to buy turbo tax premium, even though I have not had to do this for the past 3 years. I'm never using this again.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is better than ever I have used Turbo Tax for several years and this is the smoothest tax prep that I have ever filed. Thank you for keeping it simple enough to follow and with attractive graphics to make it interesting.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbotax is ok I am pleased with what I got for my money. I am not pleased with the constant appeals for me to spend more than I need to spend.
Date published: 2023-03-19
Rated 5 out of 5 by from Nice User friendly Software. Very easy to use. Nice to use. I love it. Nice User-friendly Software. Very easy to use.
Date published: 2023-03-19
Rated 5 out of 5 by from Not Cheap But Worth It Makes a very unpleasant task a whole lot more bearable. And, yeah, they try to up-sell you, but again, I'd say it's generally worth it, just for the peace of mind (not just mine, but my wife's as well).
Date published: 2023-03-19
Rated 1 out of 5 by from Very bad I hate it not worth the money Not good very hard and not clear I hate if waist of money I hate it not good very bad website. I don't recommend it it. I would give 0 if I could
Date published: 2023-03-19
Rated 4 out of 5 by from Pricey but convenient Quick and easy, love how the information is saved and only the numbers need to be updated each year. Getting expensive though!
Date published: 2023-03-19
Rated 1 out of 5 by from I used to like TurboTax Too many hidden fees and gimmicks. First I almost didn't realize that they charge a $39 fee to pay using the return rather than credit card. Then, after 2 hours of work, I accidentally clicked the premium button. This is a permanent button??? Only way to undo is to start all the way over. This mistake cost me $60. Yes I could start over but a quality product wouldn't make me do that.
Date published: 2023-03-19
Rated 3 out of 5 by from Not as easy as last year I had a heck of a time to find an easy answer to "how to apply 2022 refund to 2023 estimate" It sent me in circles and your responses and "support" were not helpful.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Makes Complicated Taxes Simple I have used TurboTax for the past 8 years. The import is accurate and makes a dreaded task tolerable.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6018