TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbotax is very good Turbotax seems to be easier to use and more user friendly each year. The only complaints I have is that when I went back to edit a section, some things I had entered were there, and some checkboxes had to be selected all over again instead of just reviewed. This opened the possibility for error with the second entry. Also, I e-filed and clicked the this is the last button to file, and got a note saying, sorry we can't file because there is an update. Download the update and then e-file again. :(
Date published: 2022-04-10
Rated 5 out of 5 by from Luv Turbo Tax Turbo Tax is very user friendly, very helpful, will use again
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent software - easy to use and clear guides First time using Turbo Tax. It was great and easy to understand and follow
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use, has up to date tax forms and laws/policies, and provides professional quality results.
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax Business Desktop Software to file Returns I typically take a long time when dealing with taxes because I like to make sure that I am doing everything right, and that I am filling out information correctly/best of my ability. This was my first time TurboTax for business reasons, 2021 was also our first year in business, and I am satisfied with the experience of it all. There was some ups and downs along the way of trying to satisfy each task the system delegated to finish, but in the end, it gave me a better perspective of what is required when filing business tax returns. I believe next year we will use a CPA to help us file for multiple different reasons, but I am glad I got to go through this process for myself to know what to expect for next year. I don't know exactly if the price was worth is, individual discretion, but it beats what I would have had to pay an accounting professional to file on behalf of a brand-new, startup business that hasn't started physical operations yet.
Date published: 2022-04-10
Rated 4 out of 5 by from Very Helpful Turbo Tax Live Premier was very helpful and easy to follow and easy to use.
Date published: 2022-04-10
Rated 5 out of 5 by from I love used Turbo Tax TurboTax, for the most part is easy to navigate through. The program wording helps you understand what to put in each box. They have an agent there to assist you. I think the fee at the end shouldn't be so high. $138
Date published: 2022-04-10
Rated 5 out of 5 by from Great Tool Turbo Tax is very easy to use. It breaks it all down one step at a time.
Date published: 2022-04-10
Rated 5 out of 5 by from Great Experience! Finally completed my taxes on my own! So happy to use Turbo Tax!
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is so user-friendly! TurboTax makes filing for Self-Employed people so easy thanks to QuickBooks! I love this service.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 6011
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is very good Turbotax seems to be easier to use and more user friendly each year. The only complaints I have is that when I went back to edit a section, some things I had entered were there, and some checkboxes had to be selected all over again instead of just reviewed. This opened the possibility for error with the second entry. Also, I e-filed and clicked the this is the last button to file, and got a note saying, sorry we can't file because there is an update. Download the update and then e-file again. :(
Date published: 2022-04-10
Rated 5 out of 5 by from Luv Turbo Tax Turbo Tax is very user friendly, very helpful, will use again
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent software - easy to use and clear guides First time using Turbo Tax. It was great and easy to understand and follow
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use, has up to date tax forms and laws/policies, and provides professional quality results.
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax Business Desktop Software to file Returns I typically take a long time when dealing with taxes because I like to make sure that I am doing everything right, and that I am filling out information correctly/best of my ability. This was my first time TurboTax for business reasons, 2021 was also our first year in business, and I am satisfied with the experience of it all. There was some ups and downs along the way of trying to satisfy each task the system delegated to finish, but in the end, it gave me a better perspective of what is required when filing business tax returns. I believe next year we will use a CPA to help us file for multiple different reasons, but I am glad I got to go through this process for myself to know what to expect for next year. I don't know exactly if the price was worth is, individual discretion, but it beats what I would have had to pay an accounting professional to file on behalf of a brand-new, startup business that hasn't started physical operations yet.
Date published: 2022-04-10
Rated 4 out of 5 by from Very Helpful Turbo Tax Live Premier was very helpful and easy to follow and easy to use.
Date published: 2022-04-10
Rated 5 out of 5 by from I love used Turbo Tax TurboTax, for the most part is easy to navigate through. The program wording helps you understand what to put in each box. They have an agent there to assist you. I think the fee at the end shouldn't be so high. $138
Date published: 2022-04-10
Rated 5 out of 5 by from Great Tool Turbo Tax is very easy to use. It breaks it all down one step at a time.
Date published: 2022-04-10
Rated 5 out of 5 by from Great Experience! Finally completed my taxes on my own! So happy to use Turbo Tax!
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is so user-friendly! TurboTax makes filing for Self-Employed people so easy thanks to QuickBooks! I love this service.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 6011