TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Serious problems with efile Your efile is severly flawed. I was asked to verify my AGI from last return, which was done. Return has been rejected 2x and I am now waiting on the 3rd. The numbers match. Your system is poor.
Date published: 2023-04-19
Rated 5 out of 5 by from helped me alot did my own taxes this year and had lots of guidance and help along the way
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Taxes is helpful... I like that I can do my taxes myself. Thank you for this service!
Date published: 2023-04-19
Rated 5 out of 5 by from ALWAYS EASY AND SIMPLE INSTRUCTIONS AND GUIDENCE Turbo Tax is my go to program for my taxes for the last 10 years! Thery are a step by step simple to understand program that teaches you to know the tax you are paying and the deductions you are getting. Thank you Turbo Tax!
Date published: 2023-04-19
Rated 5 out of 5 by from Quick & Easy I'm a first-time user. The process was easy and very much automated to import my information from PDF documents. I was leery at first, but when reviewing my returns, everything was accurate. The price was right and I didn't have to leave the house to get it done. Great service!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbotax making it easy to file for another year Appreciate how easy it is to file taxes. The only reason for 4 stars is that I wish it had a bubble for each section explaining what it means and to use state taxes to pay for it, not just federal.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is an Excellent Product! I've been using Turbo Tax for more years than I can remember! It's a great product and takes the stress out of tax time.
Date published: 2023-04-19
Rated 1 out of 5 by from the worst I will never use it again. They want to charge you to get your own money back
Date published: 2023-04-19
Rated 5 out of 5 by from Yes, Turbo Tax is Awesome!!! I'm in my fifth decade of using Turbo Tax. It's never led me astray. The explanations are all ways clear and concise. I believe I only called for an explanation one, a couple or three decades ago, and received and immediate contact who provided me with the info I needed to proceed. I later needed the Premier edition of Turbo Tax due to investments and a rental property that I had acquired. Turbo Tax made handling these additional tax issues easier to work through. Over the years I've been VERY pleased with Turbo Tax. I recommend it to everyone!
Date published: 2023-04-19
Rated 2 out of 5 by from Bad experience if your tax situation is weird If your year has been normal (you've held the same job all year, you haven't relied on 1099's, or you haven't been a W-2 contractor with multiple sources of income and expenses), this tool should absolutely work for you. Where I struggled was when introducing multiple deductible recurring expenses and straightening out inscrutable insurance situations. Once I edited something and marked it complete, I couldn't edit it, even if another expense or something would apply better in a prior section.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 602
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Serious problems with efile Your efile is severly flawed. I was asked to verify my AGI from last return, which was done. Return has been rejected 2x and I am now waiting on the 3rd. The numbers match. Your system is poor.
Date published: 2023-04-19
Rated 5 out of 5 by from helped me alot did my own taxes this year and had lots of guidance and help along the way
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Taxes is helpful... I like that I can do my taxes myself. Thank you for this service!
Date published: 2023-04-19
Rated 5 out of 5 by from ALWAYS EASY AND SIMPLE INSTRUCTIONS AND GUIDENCE Turbo Tax is my go to program for my taxes for the last 10 years! Thery are a step by step simple to understand program that teaches you to know the tax you are paying and the deductions you are getting. Thank you Turbo Tax!
Date published: 2023-04-19
Rated 5 out of 5 by from Quick & Easy I'm a first-time user. The process was easy and very much automated to import my information from PDF documents. I was leery at first, but when reviewing my returns, everything was accurate. The price was right and I didn't have to leave the house to get it done. Great service!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbotax making it easy to file for another year Appreciate how easy it is to file taxes. The only reason for 4 stars is that I wish it had a bubble for each section explaining what it means and to use state taxes to pay for it, not just federal.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is an Excellent Product! I've been using Turbo Tax for more years than I can remember! It's a great product and takes the stress out of tax time.
Date published: 2023-04-19
Rated 1 out of 5 by from the worst I will never use it again. They want to charge you to get your own money back
Date published: 2023-04-19
Rated 5 out of 5 by from Yes, Turbo Tax is Awesome!!! I'm in my fifth decade of using Turbo Tax. It's never led me astray. The explanations are all ways clear and concise. I believe I only called for an explanation one, a couple or three decades ago, and received and immediate contact who provided me with the info I needed to proceed. I later needed the Premier edition of Turbo Tax due to investments and a rental property that I had acquired. Turbo Tax made handling these additional tax issues easier to work through. Over the years I've been VERY pleased with Turbo Tax. I recommend it to everyone!
Date published: 2023-04-19
Rated 2 out of 5 by from Bad experience if your tax situation is weird If your year has been normal (you've held the same job all year, you haven't relied on 1099's, or you haven't been a W-2 contractor with multiple sources of income and expenses), this tool should absolutely work for you. Where I struggled was when introducing multiple deductible recurring expenses and straightening out inscrutable insurance situations. Once I edited something and marked it complete, I couldn't edit it, even if another expense or something would apply better in a prior section.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 602