TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy to use & if you get tripped up the experts at the help center are right there to guide you through it
Date published: 2021-03-01
Rated 5 out of 5 by from They are a huge help Everything went smoothly and the tax expert was very helpful
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is fast and smooth.... I had a pretty simple tax return, but turbo tax still covers all the bases to make sure you didn't miss something
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is intuitive. I did talk with a tax expert and he was very helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is AWESOME! My taxes were different this yr as I worked for 6 mos and then retired - a whole new ball game!!! I had to talk to a human more than once while doing my taxes. The professionals were great, really helped me out and explained the issues to me!
Date published: 2021-03-01
Rated 4 out of 5 by from Has limitations especially State A comparison of two years as you do on federal would be helpful. Year after year requirement on drivers license is nonsense. Going taxpayer to taxpayer is cumbersome. State items are often not well defined.
Date published: 2021-03-01
Rated 1 out of 5 by from Made me buy Deluxe. I reset my profile and it still made me pay for deluxe because it said I was getting a credit for contributions to a retirement account. I selected no and it still made me go deluxe without an option to remove it. Then charged me $40 dollars to pay wit tax return. POOR TACTICS AND MADE IT DIFFUCULT FOR SOMEONE THAT IS VERY COMPUTER SAVY.
Date published: 2021-03-01
Rated 3 out of 5 by from Not as convenient as past years When completing my federal return, it kept telling me I had something I needed to review before it could save, some kind of error related to my mortgage interest, but wouldn't take me to the problem, and it took me a number of tries to figure out what it wanted, and even when I did, it didn't change anything. It was more like I just needed to review something.
Date published: 2021-03-01
Rated 5 out of 5 by from easy Very easy to follow and helps every step of the way
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great TurboTax helps guide through the tax forms, with help guides.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6008
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy to use & if you get tripped up the experts at the help center are right there to guide you through it
Date published: 2021-03-01
Rated 5 out of 5 by from They are a huge help Everything went smoothly and the tax expert was very helpful
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is fast and smooth.... I had a pretty simple tax return, but turbo tax still covers all the bases to make sure you didn't miss something
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is intuitive. I did talk with a tax expert and he was very helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is AWESOME! My taxes were different this yr as I worked for 6 mos and then retired - a whole new ball game!!! I had to talk to a human more than once while doing my taxes. The professionals were great, really helped me out and explained the issues to me!
Date published: 2021-03-01
Rated 4 out of 5 by from Has limitations especially State A comparison of two years as you do on federal would be helpful. Year after year requirement on drivers license is nonsense. Going taxpayer to taxpayer is cumbersome. State items are often not well defined.
Date published: 2021-03-01
Rated 1 out of 5 by from Made me buy Deluxe. I reset my profile and it still made me pay for deluxe because it said I was getting a credit for contributions to a retirement account. I selected no and it still made me go deluxe without an option to remove it. Then charged me $40 dollars to pay wit tax return. POOR TACTICS AND MADE IT DIFFUCULT FOR SOMEONE THAT IS VERY COMPUTER SAVY.
Date published: 2021-03-01
Rated 3 out of 5 by from Not as convenient as past years When completing my federal return, it kept telling me I had something I needed to review before it could save, some kind of error related to my mortgage interest, but wouldn't take me to the problem, and it took me a number of tries to figure out what it wanted, and even when I did, it didn't change anything. It was more like I just needed to review something.
Date published: 2021-03-01
Rated 5 out of 5 by from easy Very easy to follow and helps every step of the way
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great TurboTax helps guide through the tax forms, with help guides.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6008