TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Enjoy Turbo Tax Easy to understand information, format. Like that I can do it myself. Thank you
Date published: 2021-03-18
Rated 2 out of 5 by from On-line version need to be more user friendly The previous CD version had tabs on the top of the screen allowing quick access to all portions of the return process. Maneuvering was difficult and very frustrating. Please have a human factors person review the online version and make it more intuitive.
Date published: 2021-03-18
Rated 5 out of 5 by from Great Best way to do my taxes. I liked how smoothly i can go through my taxes.
Date published: 2021-03-18
Rated 4 out of 5 by from Great service, but services need to be itemized. Fast, easy to use. There are a bunch of great features and they offer a lot of help. The only problem is the price continues to climb for added services you might not even use. It would be great if you are only charged for the services you use, instead of charging everyone a similar rate. For people that have used this service for years, we get dragged along at an increased cost for features we might not use. Still, it is a great package, just getting expensive.
Date published: 2021-03-18
Rated 4 out of 5 by from Awesome Great experience with filing my return. Will use again.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy to use and the step by step instructions with helpful hints make that possible. Its also easy to log out and come back to where you were.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo tax is relatively easy to use My main problem is moving Turbo Tax information to other programs such as Excel. Or sometimes moving Excel data to Turbo Tax. Also it is sometimes difficult to make specific changes in a number without going through unnecessary steps.
Date published: 2021-03-18
Rated 4 out of 5 by from turbo tax is awesome turbo tax is very user friendly and i will use it again
Date published: 2021-03-18
Rated 5 out of 5 by from Great Tool Easy to use, guides you through every step. Great tool!
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax was easy to do!! This was the first time doing our own taxes in 35yrs. I was apprehensive but the ease of Turbo Tax made the experience actually fun.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6007
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Enjoy Turbo Tax Easy to understand information, format. Like that I can do it myself. Thank you
Date published: 2021-03-18
Rated 2 out of 5 by from On-line version need to be more user friendly The previous CD version had tabs on the top of the screen allowing quick access to all portions of the return process. Maneuvering was difficult and very frustrating. Please have a human factors person review the online version and make it more intuitive.
Date published: 2021-03-18
Rated 5 out of 5 by from Great Best way to do my taxes. I liked how smoothly i can go through my taxes.
Date published: 2021-03-18
Rated 4 out of 5 by from Great service, but services need to be itemized. Fast, easy to use. There are a bunch of great features and they offer a lot of help. The only problem is the price continues to climb for added services you might not even use. It would be great if you are only charged for the services you use, instead of charging everyone a similar rate. For people that have used this service for years, we get dragged along at an increased cost for features we might not use. Still, it is a great package, just getting expensive.
Date published: 2021-03-18
Rated 4 out of 5 by from Awesome Great experience with filing my return. Will use again.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy to use and the step by step instructions with helpful hints make that possible. Its also easy to log out and come back to where you were.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo tax is relatively easy to use My main problem is moving Turbo Tax information to other programs such as Excel. Or sometimes moving Excel data to Turbo Tax. Also it is sometimes difficult to make specific changes in a number without going through unnecessary steps.
Date published: 2021-03-18
Rated 4 out of 5 by from turbo tax is awesome turbo tax is very user friendly and i will use it again
Date published: 2021-03-18
Rated 5 out of 5 by from Great Tool Easy to use, guides you through every step. Great tool!
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax was easy to do!! This was the first time doing our own taxes in 35yrs. I was apprehensive but the ease of Turbo Tax made the experience actually fun.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6007