TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is awesome Pretty gudd and fast and I loved that that you cam chat with customer support on the side if you need any assistance.
Date published: 2022-04-09
Rated 2 out of 5 by from CryptoTax_NOT Bought Premier just for crypto support. They only support the fed checkbox - on my own for the rest of it. Had to do all my own research to be sure I did my taxes correctly - and by myself. They only support you if you can afford a cryto reporting website that would cost me over $500 due to my thousands of 3 cent interest / rewards transactions.
Date published: 2022-04-09
Rated 4 out of 5 by from Missing button on Print For Mailing screen On the print return for mailing screen there are two buttons: one labeled "Print Return for Mailing", which offers a form selection window, then generates a window with all the forms but no print button, just zoom buttons. The second button on the print return for mailing screen is labeled Preview, and generates an actual PDF file in an Adobe Acrobat Reader window suitable for printing and/or Saving. The two buttons functions should be switched to conform with their labels captions.
Date published: 2022-04-09
Rated 1 out of 5 by from Sucks Never use it again. Contact turbo tax free fed taxes and free state tax and at end at end got a fee.
Date published: 2022-04-09
Rated 5 out of 5 by from Good I had a good experience with Turbo Tax. It makes filing taxes very easy.
Date published: 2022-04-09
Rated 2 out of 5 by from I needed more help filing the Estate Taxes I needed more help filing the Estate Taxes. I wish I had more resources to complete this tax. Some pages could be better explained. When I needed help and selected the help option I was sent to a very general webpage. It was not what I expected. Also, there is no live help for this product and I couldn't upload to have the information saved for next year.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax made it easy I by nature am a procrastinator and not very good with computers or finances and as usual waited until last minute they decide to file my taxes and was lucky enough to be matched up with Ashley on TurboTax who answered all my questions with ease and get my Taxes filed before the deadline Thank you Ashley and thank you TurboTax even though I had to pay no thank you to New Jersey or the federal government But don’t get me started
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax is just great! it's being a positive experience using TB for the first time, keep up the good job!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is terrific I am a dedicated user. TurboTax makes doing your taxes easy and simple. It walks you through every step of the process and everything is always clear. I love the ability to import prior and current W2 information. Some feedback: I think there was a glitch this year when reviewing the Federal taxes. Even though I selected 'No' to dependents, the review still said I was missing information for a "required document." I simply had to go back and say I didn't qualify for any of the child-care deductions and it fixed this "error." Additionally, in the final review it listed my federal return with the price deductions, but not my state return. I thought in previous years it listed both federal + state in the final review. Both returns show pending so I know they were both submitted. TurboTax makes the process easy & streamlined with clear explanations of everything. It gets better every year!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax did a great job Overall simple, Krishna was extremely helpful. She worked with me with my odd work schedule and she was very pleasant
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 6007
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome Pretty gudd and fast and I loved that that you cam chat with customer support on the side if you need any assistance.
Date published: 2022-04-09
Rated 2 out of 5 by from CryptoTax_NOT Bought Premier just for crypto support. They only support the fed checkbox - on my own for the rest of it. Had to do all my own research to be sure I did my taxes correctly - and by myself. They only support you if you can afford a cryto reporting website that would cost me over $500 due to my thousands of 3 cent interest / rewards transactions.
Date published: 2022-04-09
Rated 4 out of 5 by from Missing button on Print For Mailing screen On the print return for mailing screen there are two buttons: one labeled "Print Return for Mailing", which offers a form selection window, then generates a window with all the forms but no print button, just zoom buttons. The second button on the print return for mailing screen is labeled Preview, and generates an actual PDF file in an Adobe Acrobat Reader window suitable for printing and/or Saving. The two buttons functions should be switched to conform with their labels captions.
Date published: 2022-04-09
Rated 1 out of 5 by from Sucks Never use it again. Contact turbo tax free fed taxes and free state tax and at end at end got a fee.
Date published: 2022-04-09
Rated 5 out of 5 by from Good I had a good experience with Turbo Tax. It makes filing taxes very easy.
Date published: 2022-04-09
Rated 2 out of 5 by from I needed more help filing the Estate Taxes I needed more help filing the Estate Taxes. I wish I had more resources to complete this tax. Some pages could be better explained. When I needed help and selected the help option I was sent to a very general webpage. It was not what I expected. Also, there is no live help for this product and I couldn't upload to have the information saved for next year.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax made it easy I by nature am a procrastinator and not very good with computers or finances and as usual waited until last minute they decide to file my taxes and was lucky enough to be matched up with Ashley on TurboTax who answered all my questions with ease and get my Taxes filed before the deadline Thank you Ashley and thank you TurboTax even though I had to pay no thank you to New Jersey or the federal government But don’t get me started
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax is just great! it's being a positive experience using TB for the first time, keep up the good job!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is terrific I am a dedicated user. TurboTax makes doing your taxes easy and simple. It walks you through every step of the process and everything is always clear. I love the ability to import prior and current W2 information. Some feedback: I think there was a glitch this year when reviewing the Federal taxes. Even though I selected 'No' to dependents, the review still said I was missing information for a "required document." I simply had to go back and say I didn't qualify for any of the child-care deductions and it fixed this "error." Additionally, in the final review it listed my federal return with the price deductions, but not my state return. I thought in previous years it listed both federal + state in the final review. Both returns show pending so I know they were both submitted. TurboTax makes the process easy & streamlined with clear explanations of everything. It gets better every year!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax did a great job Overall simple, Krishna was extremely helpful. She worked with me with my odd work schedule and she was very pleasant
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 6007