TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbotax was excellent I was able to navigate through the process without need of help from customer service
Date published: 2023-03-23
Rated 5 out of 5 by from turbo tax is awesome easy to fill out tax forms and doesn't take long to file taxes and if you need help they are there to help
Date published: 2023-03-23
Rated 5 out of 5 by from AMAZING! A well thought out program. Made easy for everyone! AMAZING!
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is a good option for small business. Worked out well for me as I had to stop and start frequently and they kept meon track.
Date published: 2023-03-23
Rated 3 out of 5 by from Service is good, "Free" is wrong. If you literally have nothing but an employer and IRAs, you're fine. Other wise, like the 65+ million of us US citizens with an HSA, you will have no option but to pay $59+sales tax to file. If the HSA is the ONLY thing you have that's "non-standard," you're better of just doing your taxes yourself. I've used TurboTax for every year I've needed to file taxes (20 of the last 26 years) and I think this will be my last year.
Date published: 2023-03-23
Rated 5 out of 5 by from Suitable for Me Have used for many years due to high level of confidence in capability and accuracy of the software
Date published: 2023-03-23
Rated 1 out of 5 by from This year the search function did not give answers I did not find the FAQs helpful. The directions were not clearly stated. I needed to review 2 items and could not figure out how to navigate to change some information in Forms. There was no clear path to see Schedule C. This year it took over 8 hours to complete, much longer than in prior years.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great for non-accountants I love being able to actually speak with a professional who can personally answer my questions!!
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax Simple puts all tax breaks but has gone up on price throughout the year.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax is definitely better than the old way. Much better than paper and pencil and a calculator.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 6006
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax was excellent I was able to navigate through the process without need of help from customer service
Date published: 2023-03-23
Rated 5 out of 5 by from turbo tax is awesome easy to fill out tax forms and doesn't take long to file taxes and if you need help they are there to help
Date published: 2023-03-23
Rated 5 out of 5 by from AMAZING! A well thought out program. Made easy for everyone! AMAZING!
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is a good option for small business. Worked out well for me as I had to stop and start frequently and they kept meon track.
Date published: 2023-03-23
Rated 3 out of 5 by from Service is good, "Free" is wrong. If you literally have nothing but an employer and IRAs, you're fine. Other wise, like the 65+ million of us US citizens with an HSA, you will have no option but to pay $59+sales tax to file. If the HSA is the ONLY thing you have that's "non-standard," you're better of just doing your taxes yourself. I've used TurboTax for every year I've needed to file taxes (20 of the last 26 years) and I think this will be my last year.
Date published: 2023-03-23
Rated 5 out of 5 by from Suitable for Me Have used for many years due to high level of confidence in capability and accuracy of the software
Date published: 2023-03-23
Rated 1 out of 5 by from This year the search function did not give answers I did not find the FAQs helpful. The directions were not clearly stated. I needed to review 2 items and could not figure out how to navigate to change some information in Forms. There was no clear path to see Schedule C. This year it took over 8 hours to complete, much longer than in prior years.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great for non-accountants I love being able to actually speak with a professional who can personally answer my questions!!
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax Simple puts all tax breaks but has gone up on price throughout the year.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax is definitely better than the old way. Much better than paper and pencil and a calculator.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 6006