TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is great, but... The actual preparation of the taxes was great, 5 stars. But, when I downloaded the program, I was provided the incorrect license code repeatedly (I downloaded twice.), minus 1 star. Thank heavens for an excellent (6 stars) live Customer Support.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax outstanding I find turbo tax user friendly. The experience was great. I plan on using turbo tax from here on.
Date published: 2022-04-17
Rated 4 out of 5 by from So helpful! The online chat feature was nice, and definitely was helpful. But, when I really needed help with a difficult and important question, the assistance I got via phone call was exceptional.
Date published: 2022-04-17
Rated 1 out of 5 by from no customer support I am trying to e-file return and appears Turbo Tax is having internet problems and I CAN'T GET ANYONE ON THE LINE TO TALK TO! Poor service. You just get lost in the phone tree.
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent product Been using it for 10+ years --- straight forward, easy to use, and I trust it completely
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is the best Have used Turbo Tax for over 12 years.. they are the absolute best
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is great and so easy to use It is so easy to use and I can get the tax return done in a flash!
Date published: 2022-04-17
Rated 5 out of 5 by from Video chat help Even before I paid and filed, I had access to video chat help with an accountant who helped me with questions about the refunds. That way I felt comfortable that my taxes were correct before I had to pay anything.
Date published: 2022-04-17
Rated 5 out of 5 by from GREAT TOOL Step by step instructions were great and easy to follow
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is very easy to use. Turbo tax is a very easy to use, but very comprehensive software, that steps users through the various complexities of filing income taxes with easy to understand explanations for all kinds of different tax scenario's.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 6003
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is great, but... The actual preparation of the taxes was great, 5 stars. But, when I downloaded the program, I was provided the incorrect license code repeatedly (I downloaded twice.), minus 1 star. Thank heavens for an excellent (6 stars) live Customer Support.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax outstanding I find turbo tax user friendly. The experience was great. I plan on using turbo tax from here on.
Date published: 2022-04-17
Rated 4 out of 5 by from So helpful! The online chat feature was nice, and definitely was helpful. But, when I really needed help with a difficult and important question, the assistance I got via phone call was exceptional.
Date published: 2022-04-17
Rated 1 out of 5 by from no customer support I am trying to e-file return and appears Turbo Tax is having internet problems and I CAN'T GET ANYONE ON THE LINE TO TALK TO! Poor service. You just get lost in the phone tree.
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent product Been using it for 10+ years --- straight forward, easy to use, and I trust it completely
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is the best Have used Turbo Tax for over 12 years.. they are the absolute best
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is great and so easy to use It is so easy to use and I can get the tax return done in a flash!
Date published: 2022-04-17
Rated 5 out of 5 by from Video chat help Even before I paid and filed, I had access to video chat help with an accountant who helped me with questions about the refunds. That way I felt comfortable that my taxes were correct before I had to pay anything.
Date published: 2022-04-17
Rated 5 out of 5 by from GREAT TOOL Step by step instructions were great and easy to follow
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is very easy to use. Turbo tax is a very easy to use, but very comprehensive software, that steps users through the various complexities of filing income taxes with easy to understand explanations for all kinds of different tax scenario's.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 6003