TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax makes taxes easy Turbotax enabled me to complete both my state and federal taxes quickly and easily.
Date published: 2021-04-13
Rated 3 out of 5 by from Not crazy impressed Only using TurboTax because I'm in a vaguely unusual situation. Three stars because the interactivity and presentation of elements/ pages are very user-friendly. However, signing in and retrieving my password from last year was painful, and the customer service rep I spoke with was useless and confrontational. Also, I don't like being blindsided with fees, which Turbo Tax is guilty of year after year. They could be more transparent with pricing.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use! We have used Turbotax for 2 years now, we love how easy it is to do our taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Very helpful in giving you the best option Had recommended the program to family members and friends.
Date published: 2021-04-13
Rated 1 out of 5 by from Turbo tax fees are horrendous Why was I forced to use the deluxe version of Turbo Tax this year? I lost 155 dollars when I filed this year because you would not let me file till I upgraded. Very frustrated and will be considering alternate filing websites.
Date published: 2021-04-13
Rated 5 out of 5 by from TURBO TAX THE BEST I LOVE IT AND IT WAS EASY AND IT HELPED ME OUT CAUSE I DONT HAVE KIDS AND DONT HAVE MONEY TO PAY
Date published: 2021-04-13
Rated 3 out of 5 by from Turbo tax is Good still room for Improvement Had a few good discussions with some your folks. The issues I had were based on dealing with Tax exempt interest fed & state & just federal exempt. The program could make this easier to wade thru
Date published: 2021-04-13
Rated 4 out of 5 by from Very good Great user friendly interface, but the app frezes a lot, hence the four stars.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo was so easy Since I used turbo tax last year, everything repetitive was already there for me. I just had to verify that if anything had chanhed. It was so easy to use and faat.
Date published: 2021-04-13
Rated 5 out of 5 by from Fast and easy Always a fast and easy process without the lines or wait process
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 601
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax makes taxes easy Turbotax enabled me to complete both my state and federal taxes quickly and easily.
Date published: 2021-04-13
Rated 3 out of 5 by from Not crazy impressed Only using TurboTax because I'm in a vaguely unusual situation. Three stars because the interactivity and presentation of elements/ pages are very user-friendly. However, signing in and retrieving my password from last year was painful, and the customer service rep I spoke with was useless and confrontational. Also, I don't like being blindsided with fees, which Turbo Tax is guilty of year after year. They could be more transparent with pricing.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use! We have used Turbotax for 2 years now, we love how easy it is to do our taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Very helpful in giving you the best option Had recommended the program to family members and friends.
Date published: 2021-04-13
Rated 1 out of 5 by from Turbo tax fees are horrendous Why was I forced to use the deluxe version of Turbo Tax this year? I lost 155 dollars when I filed this year because you would not let me file till I upgraded. Very frustrated and will be considering alternate filing websites.
Date published: 2021-04-13
Rated 5 out of 5 by from TURBO TAX THE BEST I LOVE IT AND IT WAS EASY AND IT HELPED ME OUT CAUSE I DONT HAVE KIDS AND DONT HAVE MONEY TO PAY
Date published: 2021-04-13
Rated 3 out of 5 by from Turbo tax is Good still room for Improvement Had a few good discussions with some your folks. The issues I had were based on dealing with Tax exempt interest fed & state & just federal exempt. The program could make this easier to wade thru
Date published: 2021-04-13
Rated 4 out of 5 by from Very good Great user friendly interface, but the app frezes a lot, hence the four stars.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo was so easy Since I used turbo tax last year, everything repetitive was already there for me. I just had to verify that if anything had chanhed. It was so easy to use and faat.
Date published: 2021-04-13
Rated 5 out of 5 by from Fast and easy Always a fast and easy process without the lines or wait process
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 601