TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from NOT FREE- WILL FORCE YOU TO PAY $60 This is nota freewebsite, I did not add any additional products and was charged $60 to file. If you choose to have the $60 fee, (which doesn't include anything btw), taken out of your refund it's an additional 39$.
Date published: 2022-05-25
Rated 5 out of 5 by from SO Easy and Quick they made it simple and i dont feel like i will be arrested becuase i did something wrong
Date published: 2022-05-25
Rated 5 out of 5 by from Super Helpful Seemless process. The agent was very helpful and made the process very easy.
Date published: 2022-05-25
Rated 4 out of 5 by from Turbo Tax is the Best for Self Filing Turbo Tax has the tax knowledge, so I don't need to remember tax filing info. In this day and age there is more than enough to remember and to think about without "taxing" my brain!
Date published: 2022-05-25
Rated 5 out of 5 by from TURBO TAX IS GREAT TALKED TO A REPRESENTATIVE THAT ANSWERED MY QUESTION ABOUT APPLYING REFUND TO NEXT YEARS TAXES
Date published: 2022-05-25
Rated 4 out of 5 by from Turbo Tax I had a great experience, and will continue to use TurboTax
Date published: 2022-05-25
Rated 5 out of 5 by from turbo tax is absolutely awesome I was very impressed with all the help and patience i recieved. Charles was amazing!!!
Date published: 2022-05-25
Rated 1 out of 5 by from This program sucks I find out after purchase that there is no help by phone if you encounter an issue with TurboTax Business. You're totally on your own.
Date published: 2022-05-25
Rated 1 out of 5 by from They have serious system issues After e filling with them and seeing the dancing “yea! Your done” my return was rejected. Apparently they are supposed to send an urgent email informing me if the reject…. No email even though my inbox is slammed with offers from them and Intuit… long story short, I found out by POST OFFICE mail 1 month later. To date, I still can’t e file because of an issue with AID. ( an issue they were aware could occur) Meanwhile penalty and interest are racking up. After e filling 3 more times ( magically they can now inform me by email it was rejected) I am headed to the post office to send it by mail and beg for grace in an attached letter to the IRS! 200.00 to do what I could have done for free.
Date published: 2022-05-25
Rated 5 out of 5 by from Turbo Tax is THE BEST My Turbo tax live experts were great! Especially, the CPA Rosemary was incredible, patient, fast, and very knowledgeable. It was great experience overall using a live expert from Turbo Tax.
Date published: 2022-05-25
All TurboTax® Offerings Reviews - Page 7
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from NOT FREE- WILL FORCE YOU TO PAY $60 This is nota freewebsite, I did not add any additional products and was charged $60 to file. If you choose to have the $60 fee, (which doesn't include anything btw), taken out of your refund it's an additional 39$.
Date published: 2022-05-25
Rated 5 out of 5 by from SO Easy and Quick they made it simple and i dont feel like i will be arrested becuase i did something wrong
Date published: 2022-05-25
Rated 5 out of 5 by from Super Helpful Seemless process. The agent was very helpful and made the process very easy.
Date published: 2022-05-25
Rated 4 out of 5 by from Turbo Tax is the Best for Self Filing Turbo Tax has the tax knowledge, so I don't need to remember tax filing info. In this day and age there is more than enough to remember and to think about without "taxing" my brain!
Date published: 2022-05-25
Rated 5 out of 5 by from TURBO TAX IS GREAT TALKED TO A REPRESENTATIVE THAT ANSWERED MY QUESTION ABOUT APPLYING REFUND TO NEXT YEARS TAXES
Date published: 2022-05-25
Rated 4 out of 5 by from Turbo Tax I had a great experience, and will continue to use TurboTax
Date published: 2022-05-25
Rated 5 out of 5 by from turbo tax is absolutely awesome I was very impressed with all the help and patience i recieved. Charles was amazing!!!
Date published: 2022-05-25
Rated 1 out of 5 by from This program sucks I find out after purchase that there is no help by phone if you encounter an issue with TurboTax Business. You're totally on your own.
Date published: 2022-05-25
Rated 1 out of 5 by from They have serious system issues After e filling with them and seeing the dancing “yea! Your done” my return was rejected. Apparently they are supposed to send an urgent email informing me if the reject…. No email even though my inbox is slammed with offers from them and Intuit… long story short, I found out by POST OFFICE mail 1 month later. To date, I still can’t e file because of an issue with AID. ( an issue they were aware could occur) Meanwhile penalty and interest are racking up. After e filling 3 more times ( magically they can now inform me by email it was rejected) I am headed to the post office to send it by mail and beg for grace in an attached letter to the IRS! 200.00 to do what I could have done for free.
Date published: 2022-05-25
Rated 5 out of 5 by from Turbo Tax is THE BEST My Turbo tax live experts were great! Especially, the CPA Rosemary was incredible, patient, fast, and very knowledgeable. It was great experience overall using a live expert from Turbo Tax.
Date published: 2022-05-25
All TurboTax® Offerings Reviews - Page 7