TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Why take my $140 when I got zero help I had to pay $140 just because I invested in a stock market this year. I have put every single information by myself, I didn't need any help with filing my taxes yet they mandated to pay $140 to upgrade my service. I will not use Turbo tax again, and switch to more competitive provider. Not happy at all.
Date published: 2021-03-01
Rated 5 out of 5 by from George - Alain was AWESOME!!! George was extremely help walking me through the process to eliminate the plenalty on my early withdrawal of my IRA because of COVID,
Date published: 2021-03-01
Rated 3 out of 5 by from HIDDEN FEES Good program easy to use. But you will be updsold. Also don't choose to have your fees come out of your return ! That little detail will cost you another $40. You won't even see that fee unless you read the fine print.
Date published: 2021-03-01
Rated 5 out of 5 by from great no complaints! worked great and was free for me the whole way !
Date published: 2021-03-01
Rated 5 out of 5 by from So easy to use! Very user friendly! Took under 15 minutes to complete.
Date published: 2021-03-01
Rated 2 out of 5 by from Had a better experience the first time! I did my federal over again to remove a dependent and now all of a sudden I’m not getting anything back which makes no sense! I went over it multiple times.
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo tax is okay as an aid I would like to see the return during the process rather than only at the time of the filing
Date published: 2021-03-01
Rated 5 out of 5 by from Easy for a Senior!! Turbo Tax is so easy even Seniors can do it. It is not like looking at the intimidating tax forms we all fear. It walks you through with questions to enter data on that you know, Very understandable.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo Tax It is easy and all the right questions are ask. Makes filing very easy. Also I feel very secure using it.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is one of the best I have no bad things about turbo tax. They solve all my problems and concerns I have.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5998
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Why take my $140 when I got zero help I had to pay $140 just because I invested in a stock market this year. I have put every single information by myself, I didn't need any help with filing my taxes yet they mandated to pay $140 to upgrade my service. I will not use Turbo tax again, and switch to more competitive provider. Not happy at all.
Date published: 2021-03-01
Rated 5 out of 5 by from George - Alain was AWESOME!!! George was extremely help walking me through the process to eliminate the plenalty on my early withdrawal of my IRA because of COVID,
Date published: 2021-03-01
Rated 3 out of 5 by from HIDDEN FEES Good program easy to use. But you will be updsold. Also don't choose to have your fees come out of your return ! That little detail will cost you another $40. You won't even see that fee unless you read the fine print.
Date published: 2021-03-01
Rated 5 out of 5 by from great no complaints! worked great and was free for me the whole way !
Date published: 2021-03-01
Rated 5 out of 5 by from So easy to use! Very user friendly! Took under 15 minutes to complete.
Date published: 2021-03-01
Rated 2 out of 5 by from Had a better experience the first time! I did my federal over again to remove a dependent and now all of a sudden I’m not getting anything back which makes no sense! I went over it multiple times.
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo tax is okay as an aid I would like to see the return during the process rather than only at the time of the filing
Date published: 2021-03-01
Rated 5 out of 5 by from Easy for a Senior!! Turbo Tax is so easy even Seniors can do it. It is not like looking at the intimidating tax forms we all fear. It walks you through with questions to enter data on that you know, Very understandable.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo Tax It is easy and all the right questions are ask. Makes filing very easy. Also I feel very secure using it.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is one of the best I have no bad things about turbo tax. They solve all my problems and concerns I have.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5998