TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281636 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Simple. Easy. Awesome I have been using turbo tax for the past 9 years. Makes the dreaded tax thing so much easier. I had a bit of an issue which was actually on my end (computer needed update). I pressed the contact us button and within 3 minutes I was connected with a rep , Autumn, who was super nice and helped me through the whole thing. Would certainly recommend.
Date published: 2021-03-18
Rated 4 out of 5 by from Good, but NOT free Easy to use. But it's NOT free. Unless individuals regularly choose to go WAAAAY out of their way to add in the prior years data, this is not free. Maybe re-think this.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax is good for non complicated taxes! Turbo Tax is pretty simple there are a few things I am not sure on sometimes. I feel like if i don't use the tax prep helper then i shouldn't be charged for it but i guess its my fault for not picking the free one. I always feel like i might need help then i don't, oh well guess its only $30. I also think the $40 dollar add on fee is ridiculous and should be in larger writing.
Date published: 2021-03-18
Rated 5 out of 5 by from I LOVED THAT THERE IS A SPECIALIST TO TALK TO Both specialist I had to help me were very knowledgable and professional. I loved that Turbo Tax is easy to work through. I will be filing my taxes with Turbo next year!
Date published: 2021-03-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!! So easy to do your taxes with Turbo Tax. Free State and Federal. Every detail is explained to where you can understand how to do it. I will definitely use them again next year! THANK YOU TURBO TAX!!
Date published: 2021-03-18
Rated 5 out of 5 by from FOR MOST OF PROCESS EASY TO USE HAVE USED FOR YEARS EASY TO USE --SAVES ME A LOT OF TIME AND AGGREVATION.
Date published: 2021-03-18
Rated 4 out of 5 by from Easygoing Good experience liked the way it was direct and didn’t take long
Date published: 2021-03-18
Rated 5 out of 5 by from First Time This is first time that I filed my own taxes. The live help was awesome and the review before actually filing was easy.
Date published: 2021-03-18
Rated 5 out of 5 by from Lovely service This was my first time doing my own taxes (no longer a dependent of my parents), and Turbo Tax made it incredibly easy!
Date published: 2021-03-18
Rated 5 out of 5 by from turbo tax is amazing Turbo tax was amazing to use. Simple and easy with plenty of help if need be.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5997
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple. Easy. Awesome I have been using turbo tax for the past 9 years. Makes the dreaded tax thing so much easier. I had a bit of an issue which was actually on my end (computer needed update). I pressed the contact us button and within 3 minutes I was connected with a rep , Autumn, who was super nice and helped me through the whole thing. Would certainly recommend.
Date published: 2021-03-18
Rated 4 out of 5 by from Good, but NOT free Easy to use. But it's NOT free. Unless individuals regularly choose to go WAAAAY out of their way to add in the prior years data, this is not free. Maybe re-think this.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax is good for non complicated taxes! Turbo Tax is pretty simple there are a few things I am not sure on sometimes. I feel like if i don't use the tax prep helper then i shouldn't be charged for it but i guess its my fault for not picking the free one. I always feel like i might need help then i don't, oh well guess its only $30. I also think the $40 dollar add on fee is ridiculous and should be in larger writing.
Date published: 2021-03-18
Rated 5 out of 5 by from I LOVED THAT THERE IS A SPECIALIST TO TALK TO Both specialist I had to help me were very knowledgable and professional. I loved that Turbo Tax is easy to work through. I will be filing my taxes with Turbo next year!
Date published: 2021-03-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!! So easy to do your taxes with Turbo Tax. Free State and Federal. Every detail is explained to where you can understand how to do it. I will definitely use them again next year! THANK YOU TURBO TAX!!
Date published: 2021-03-18
Rated 5 out of 5 by from FOR MOST OF PROCESS EASY TO USE HAVE USED FOR YEARS EASY TO USE --SAVES ME A LOT OF TIME AND AGGREVATION.
Date published: 2021-03-18
Rated 4 out of 5 by from Easygoing Good experience liked the way it was direct and didn’t take long
Date published: 2021-03-18
Rated 5 out of 5 by from First Time This is first time that I filed my own taxes. The live help was awesome and the review before actually filing was easy.
Date published: 2021-03-18
Rated 5 out of 5 by from Lovely service This was my first time doing my own taxes (no longer a dependent of my parents), and Turbo Tax made it incredibly easy!
Date published: 2021-03-18
Rated 5 out of 5 by from turbo tax is amazing Turbo tax was amazing to use. Simple and easy with plenty of help if need be.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5997