TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Used Turbo Tax from Amazon last year I used TT bought from Amazon last year, but my records from last year are not on line with TT. So, I'll only buy direct from the TT website from now on.
Date published: 2023-03-19
Rated 5 out of 5 by from Great tool to complete your taxes quickly and easi Completed taxes without any tax expert support. Just used teh tool. Took me 30 minutes.
Date published: 2023-03-19
Rated 5 out of 5 by from Thank's For Easy Tax Prep - TurboTax Very easy to use! I have used TurboTax since 2010. Thanks For the faithful years of reliability!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax was amazing this year! I was able to chat live with someone that assisted me during the process of inputting information in. Then, before filing, I had a question and was contacted in less than 5 minutes by a tax expert who appeared on my screen and I could talk with them in real time (video) to walk through the pages I had questions about. It was SO helpful!
Date published: 2023-03-19
Rated 3 out of 5 by from Good tool Tool is good. But few times if we missed to save the file, we lost all the data. Charge for State return e-file - looks a hidden fee, did not aware while purchasing this product.
Date published: 2023-03-19
Rated 1 out of 5 by from Ridiculous Fees It's ridiculous that we have to pay to file taxes. Especially since turbotax lobbied to make it nearly impossible for individuals to pay without paying fees.
Date published: 2023-03-19
Rated 3 out of 5 by from It was ok It was ok but I just didn't like the extra paying that I had to pay for yall to file my federal and state taxes together. I feel like that shouldn't be something I have to pay for.
Date published: 2023-03-19
Rated 5 out of 5 by from Been using it for years I've been using TurboTax for years and it is always straightforward and quick. I feel fairly confident we are getting what we should. One year we owed, and I went to a professional tax preparer to see if we could do any better, and it was the same, and TurboTax is so much cheaper.
Date published: 2023-03-19
Rated 5 out of 5 by from 8 yr in a row filling with confidence I have been using turbotax for the past 7 years and never have had any issue. Credibility has been earned.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is so easy even I can use it effectively I was very intimidated to do my taxes after years of paying an accountant to do them. The process was very easy to follow though and I am very glad I used Turbo Tax this time.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5997
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Used Turbo Tax from Amazon last year I used TT bought from Amazon last year, but my records from last year are not on line with TT. So, I'll only buy direct from the TT website from now on.
Date published: 2023-03-19
Rated 5 out of 5 by from Great tool to complete your taxes quickly and easi Completed taxes without any tax expert support. Just used teh tool. Took me 30 minutes.
Date published: 2023-03-19
Rated 5 out of 5 by from Thank's For Easy Tax Prep - TurboTax Very easy to use! I have used TurboTax since 2010. Thanks For the faithful years of reliability!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax was amazing this year! I was able to chat live with someone that assisted me during the process of inputting information in. Then, before filing, I had a question and was contacted in less than 5 minutes by a tax expert who appeared on my screen and I could talk with them in real time (video) to walk through the pages I had questions about. It was SO helpful!
Date published: 2023-03-19
Rated 3 out of 5 by from Good tool Tool is good. But few times if we missed to save the file, we lost all the data. Charge for State return e-file - looks a hidden fee, did not aware while purchasing this product.
Date published: 2023-03-19
Rated 1 out of 5 by from Ridiculous Fees It's ridiculous that we have to pay to file taxes. Especially since turbotax lobbied to make it nearly impossible for individuals to pay without paying fees.
Date published: 2023-03-19
Rated 3 out of 5 by from It was ok It was ok but I just didn't like the extra paying that I had to pay for yall to file my federal and state taxes together. I feel like that shouldn't be something I have to pay for.
Date published: 2023-03-19
Rated 5 out of 5 by from Been using it for years I've been using TurboTax for years and it is always straightforward and quick. I feel fairly confident we are getting what we should. One year we owed, and I went to a professional tax preparer to see if we could do any better, and it was the same, and TurboTax is so much cheaper.
Date published: 2023-03-19
Rated 5 out of 5 by from 8 yr in a row filling with confidence I have been using turbotax for the past 7 years and never have had any issue. Credibility has been earned.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is so easy even I can use it effectively I was very intimidated to do my taxes after years of paying an accountant to do them. The process was very easy to follow though and I am very glad I used Turbo Tax this time.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5997