TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from OK and sometimes not easy to use. Sometimes it is not easy to understand why they are asking certain questions and this makes the experience not so good.
Date published: 2023-03-19
Rated 5 out of 5 by from TURBO TAX WAS FAST AND ACCURATE TURBO TAX WAS EXPEDIATE AND ACCURATE AND MADE MY EXPERIENCE COMFORTABLE TAKING AWAY A LOT OF STRESS
Date published: 2023-03-19
Rated 4 out of 5 by from Fast and inexpensive Mostly works fine, Sometimes the e-filing fails and you have no idea that it did. Always check
Date published: 2023-03-19
Rated 5 out of 5 by from Filing With Confidence The dedicated topic walkthroughs are great for answering questions and helping assure me I am getting the most from my return while being compliant with the appropriate guidelines.
Date published: 2023-03-19
Rated 5 out of 5 by from A Tax Program I can depend upon I appreciate that Turbo Tax takes me through all the steps, asking questions along the way. I have been using Turbo Tax for over 10 years and I feel confident that when I submit my tax return it is accurate.
Date published: 2023-03-19
Rated 3 out of 5 by from Weak default carry over info from prior years There's way too much typing in of information TurboTax already has on accounts, driver's license info etc, when finishing up a return.
Date published: 2023-03-19
Rated 5 out of 5 by from VERY EASY VERY GOOD. very easy to do, didn't take long at all
Date published: 2023-03-19
Rated 5 out of 5 by from Still the best for us! I've used Turbotax for many years and, even having bought a house last year, was able to use the easy return and file for free! Always accurate, backups of all returns from every year. All for free. I don't even understand why it is simply not a go-to, period.
Date published: 2023-03-19
Rated 5 out of 5 by from Great Experience for Personal and Self Employed It was very intuitive and I spoke with Candance on the phone and several on chat, they were very helpful and made it easy.
Date published: 2023-03-19
Rated 5 out of 5 by from Tax filing made easy My return this year was more complicated with more forms than I've ever had to deal with before. Because of this & the fact that my state's tax code no longer conforms to the Federal tax code, there were a few points of confusion for me. With the extra help I got from a couple folks via TurboTax live support, my questions were answered & issues resolved super quickly & I was able to submit my filings as soon as I had all my paperwork together & had time enough to sit down & get it done! Thanks guys!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5995
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from OK and sometimes not easy to use. Sometimes it is not easy to understand why they are asking certain questions and this makes the experience not so good.
Date published: 2023-03-19
Rated 5 out of 5 by from TURBO TAX WAS FAST AND ACCURATE TURBO TAX WAS EXPEDIATE AND ACCURATE AND MADE MY EXPERIENCE COMFORTABLE TAKING AWAY A LOT OF STRESS
Date published: 2023-03-19
Rated 4 out of 5 by from Fast and inexpensive Mostly works fine, Sometimes the e-filing fails and you have no idea that it did. Always check
Date published: 2023-03-19
Rated 5 out of 5 by from Filing With Confidence The dedicated topic walkthroughs are great for answering questions and helping assure me I am getting the most from my return while being compliant with the appropriate guidelines.
Date published: 2023-03-19
Rated 5 out of 5 by from A Tax Program I can depend upon I appreciate that Turbo Tax takes me through all the steps, asking questions along the way. I have been using Turbo Tax for over 10 years and I feel confident that when I submit my tax return it is accurate.
Date published: 2023-03-19
Rated 3 out of 5 by from Weak default carry over info from prior years There's way too much typing in of information TurboTax already has on accounts, driver's license info etc, when finishing up a return.
Date published: 2023-03-19
Rated 5 out of 5 by from VERY EASY VERY GOOD. very easy to do, didn't take long at all
Date published: 2023-03-19
Rated 5 out of 5 by from Still the best for us! I've used Turbotax for many years and, even having bought a house last year, was able to use the easy return and file for free! Always accurate, backups of all returns from every year. All for free. I don't even understand why it is simply not a go-to, period.
Date published: 2023-03-19
Rated 5 out of 5 by from Great Experience for Personal and Self Employed It was very intuitive and I spoke with Candance on the phone and several on chat, they were very helpful and made it easy.
Date published: 2023-03-19
Rated 5 out of 5 by from Tax filing made easy My return this year was more complicated with more forms than I've ever had to deal with before. Because of this & the fact that my state's tax code no longer conforms to the Federal tax code, there were a few points of confusion for me. With the extra help I got from a couple folks via TurboTax live support, my questions were answered & issues resolved super quickly & I was able to submit my filings as soon as I had all my paperwork together & had time enough to sit down & get it done! Thanks guys!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5995