TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
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Rated 3 out of 5 by
29SAK from
OK and sometimes not easy to use.
Sometimes it is not easy to understand why they are asking certain questions and this makes the experience not so good.
Date published: 2023-03-19
Rated 5 out of 5 by
I WORK WITH NO ONE from
TURBO TAX WAS FAST AND ACCURATE
TURBO TAX WAS EXPEDIATE AND ACCURATE AND MADE MY EXPERIENCE COMFORTABLE TAKING AWAY A LOT OF STRESS
Date published: 2023-03-19
Rated 4 out of 5 by
carlos the J from
Fast and inexpensive
Mostly works fine, Sometimes the e-filing fails and you have no idea that it did. Always check
Date published: 2023-03-19
Rated 5 out of 5 by
Alan2023 from
Filing With Confidence
The dedicated topic walkthroughs are great for answering questions and helping assure me I am getting the most from my return while being compliant with the appropriate guidelines.
Date published: 2023-03-19
Rated 5 out of 5 by
Merrymaker from
A Tax Program I can depend upon
I appreciate that Turbo Tax takes me through all the steps, asking questions along the way. I have been using Turbo Tax for over 10 years and I feel confident that when I submit my tax return it is accurate.
Date published: 2023-03-19
Rated 3 out of 5 by
tgrwds from
Weak default carry over info from prior years
There's way too much typing in of information TurboTax already has on accounts, driver's license info etc, when finishing up a return.
Date published: 2023-03-19
Rated 5 out of 5 by
backthen74 from
VERY EASY
VERY GOOD. very easy to do, didn't take long at all
Date published: 2023-03-19
Rated 5 out of 5 by
jlogic_2000 from
Still the best for us!
I've used Turbotax for many years and, even having bought a house last year, was able to use the easy return and file for free! Always accurate, backups of all returns from every year. All for free. I don't even understand why it is simply not a go-to, period.
Date published: 2023-03-19
Rated 5 out of 5 by
DJ Laughlin from
Great Experience for Personal and Self Employed
It was very intuitive and I spoke with Candance on the phone and several on chat, they were very helpful and made it easy.
Date published: 2023-03-19
Rated 5 out of 5 by
NickKatie from
Tax filing made easy
My return this year was more complicated with more forms than I've ever had to deal with before. Because of this & the fact that my state's tax code no longer conforms to the Federal tax code, there were a few points of confusion for me. With the extra help I got from a couple folks via TurboTax live support, my questions were answered & issues resolved super quickly & I was able to submit my filings as soon as I had all my paperwork together & had time enough to sit down & get it done! Thanks guys!
All TurboTax® Offerings Reviews - Page 5995
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
29SAK from
OK and sometimes not easy to use.
Sometimes it is not easy to understand why they are asking certain questions and this makes the experience not so good.
Date published: 2023-03-19
Rated 5 out of 5 by
I WORK WITH NO ONE from
TURBO TAX WAS FAST AND ACCURATE
TURBO TAX WAS EXPEDIATE AND ACCURATE AND MADE MY EXPERIENCE COMFORTABLE TAKING AWAY A LOT OF STRESS
Date published: 2023-03-19
Rated 4 out of 5 by
carlos the J from
Fast and inexpensive
Mostly works fine, Sometimes the e-filing fails and you have no idea that it did. Always check
Date published: 2023-03-19
Rated 5 out of 5 by
Alan2023 from
Filing With Confidence
The dedicated topic walkthroughs are great for answering questions and helping assure me I am getting the most from my return while being compliant with the appropriate guidelines.
Date published: 2023-03-19
Rated 5 out of 5 by
Merrymaker from
A Tax Program I can depend upon
I appreciate that Turbo Tax takes me through all the steps, asking questions along the way. I have been using Turbo Tax for over 10 years and I feel confident that when I submit my tax return it is accurate.
Date published: 2023-03-19
Rated 3 out of 5 by
tgrwds from
Weak default carry over info from prior years
There's way too much typing in of information TurboTax already has on accounts, driver's license info etc, when finishing up a return.
Date published: 2023-03-19
Rated 5 out of 5 by
backthen74 from
VERY EASY
VERY GOOD. very easy to do, didn't take long at all
Date published: 2023-03-19
Rated 5 out of 5 by
jlogic_2000 from
Still the best for us!
I've used Turbotax for many years and, even having bought a house last year, was able to use the easy return and file for free! Always accurate, backups of all returns from every year. All for free. I don't even understand why it is simply not a go-to, period.
Date published: 2023-03-19
Rated 5 out of 5 by
DJ Laughlin from
Great Experience for Personal and Self Employed
It was very intuitive and I spoke with Candance on the phone and several on chat, they were very helpful and made it easy.
Date published: 2023-03-19
Rated 5 out of 5 by
NickKatie from
Tax filing made easy
My return this year was more complicated with more forms than I've ever had to deal with before. Because of this & the fact that my state's tax code no longer conforms to the Federal tax code, there were a few points of confusion for me. With the extra help I got from a couple folks via TurboTax live support, my questions were answered & issues resolved super quickly & I was able to submit my filings as soon as I had all my paperwork together & had time enough to sit down & get it done! Thanks guys!
All TurboTax® Offerings Reviews - Page 5995
Date published: 2023-03-19