TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Much more difficult than past versions Even for a simple return, which should be free, the software is more difficult than prior versions. We went to a tax professional for one year, and getting back into TurboTax was not easy - rather than recognizing the gap, it populated with incorrect information. It is full of up-sell suggestions, which are very annoying and cause consternation.....what if you really need to spend more money on an upgraded version? Not likely, but it feel pretty pushy.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax was great Easy to use. Fast and effective without shortcuts or ambiguity in regards to the filing process.
Date published: 2021-03-17
Rated 4 out of 5 by from Good Very user friendly and simple to use, was able to get through tax input with little trouble.
Date published: 2021-03-17
Rated 4 out of 5 by from Very helpful. Very helpful will for sure be using this app nest time tax season comes around.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Makes It Easy! Fantastic experience as always. Couldn't ask for a better user-friendly format. They've done a great job anticipating questions and providing answers and clarifications.
Date published: 2021-03-17
Rated 3 out of 5 by from State filing a problem if you had more than 1 job I have to mail my files instead of being able to eFile due to the fact I changed jobs in the state within one year.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome My Experience was great! I would recommend this package to those who are unsure of tax details and what best suits my situation for deductions.
Date published: 2021-03-17
Rated 5 out of 5 by from Smooth and user friendly It was easy to navigate thorugh all scenario. Have been using Turbo Tax for almost 18 years.
Date published: 2021-03-17
Rated 4 out of 5 by from I had a few problems that took some time to resolv My problems were 1- my user name was rejected, i had to choose a new one 2-entering your 6 digit code was frustrating, it timed out too quickly. I did enjoy the user friendly tone designed for my aged brain. I plan to use this service next year.
Date published: 2021-03-17
Rated 4 out of 5 by from Easy to use Very easy to file when new to doing taxes. 2nd year using the app. Makes taxes feel easy.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5993
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Much more difficult than past versions Even for a simple return, which should be free, the software is more difficult than prior versions. We went to a tax professional for one year, and getting back into TurboTax was not easy - rather than recognizing the gap, it populated with incorrect information. It is full of up-sell suggestions, which are very annoying and cause consternation.....what if you really need to spend more money on an upgraded version? Not likely, but it feel pretty pushy.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax was great Easy to use. Fast and effective without shortcuts or ambiguity in regards to the filing process.
Date published: 2021-03-17
Rated 4 out of 5 by from Good Very user friendly and simple to use, was able to get through tax input with little trouble.
Date published: 2021-03-17
Rated 4 out of 5 by from Very helpful. Very helpful will for sure be using this app nest time tax season comes around.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Makes It Easy! Fantastic experience as always. Couldn't ask for a better user-friendly format. They've done a great job anticipating questions and providing answers and clarifications.
Date published: 2021-03-17
Rated 3 out of 5 by from State filing a problem if you had more than 1 job I have to mail my files instead of being able to eFile due to the fact I changed jobs in the state within one year.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome My Experience was great! I would recommend this package to those who are unsure of tax details and what best suits my situation for deductions.
Date published: 2021-03-17
Rated 5 out of 5 by from Smooth and user friendly It was easy to navigate thorugh all scenario. Have been using Turbo Tax for almost 18 years.
Date published: 2021-03-17
Rated 4 out of 5 by from I had a few problems that took some time to resolv My problems were 1- my user name was rejected, i had to choose a new one 2-entering your 6 digit code was frustrating, it timed out too quickly. I did enjoy the user friendly tone designed for my aged brain. I plan to use this service next year.
Date published: 2021-03-17
Rated 4 out of 5 by from Easy to use Very easy to file when new to doing taxes. 2nd year using the app. Makes taxes feel easy.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5993