TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from IRS IP PIN Problem Every year for the last 4 years, I check that I have an IRS IP PIN to use and the form never has me put it in. I, pf coarse, get rejected by the IRS and State and have to resubmit. I thought by doing it online this year would be different, but no it was not. Checked off Yes when asked if I had an IP PIN, but never asked me to insert that number in the form.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax Live Assisted Deluxe Agent was extremely pleasant and knowledgeable, offered excellent guidance and answered all my questions.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbotax is easy, and the people helpful Angela was very helpful in helping me solve my issues. She was patient and explained everything in an easy to understand maner.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax is great with live help Experts, CPAs were all very patient with my issues
Date published: 2023-02-19
Rated 1 out of 5 by from had trouble I purchased Turbo Tax Deluxe from Sam's Club. It did not work. Sam's made an exception for me and let me return it for another. I downloaded it but it would not let me authenticate to my computer, so I did on line and I have a CD that I need a refund on. I have been with you for many years. case #1512283944 with Mayada with no success then with Eric yesterday. must be a faulty CD.
Date published: 2023-02-19
Rated 5 out of 5 by from TUrboTax mis the best! I've been doing my taxes with Turbo tax since they started. It is extremely easy, quick and accurate.
Date published: 2023-02-19
Rated 5 out of 5 by from Great Easy to use and fast. The information was there from last year, so I did not have to re-type, that info. That was really great and a big help.
Date published: 2023-02-19
Rated 4 out of 5 by from Another Year with TurboTax TurboTax is always our families go to for filing taxes. Expensive to use and file which is unfortunate. But they keep our information for auto-fill and make inputting information easy to do.
Date published: 2023-02-19
Rated 4 out of 5 by from EASY TO USE TURBO TAX DELUXE EASY TO USE AND UNDERSTAND WILL RECOMMEND
Date published: 2023-02-19
Rated 3 out of 5 by from Keeps getting more expensive and complicated There's nothing for me to say because the review title says it all. I remember when we could do our taxes for about $80.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 5993
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from IRS IP PIN Problem Every year for the last 4 years, I check that I have an IRS IP PIN to use and the form never has me put it in. I, pf coarse, get rejected by the IRS and State and have to resubmit. I thought by doing it online this year would be different, but no it was not. Checked off Yes when asked if I had an IP PIN, but never asked me to insert that number in the form.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax Live Assisted Deluxe Agent was extremely pleasant and knowledgeable, offered excellent guidance and answered all my questions.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbotax is easy, and the people helpful Angela was very helpful in helping me solve my issues. She was patient and explained everything in an easy to understand maner.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax is great with live help Experts, CPAs were all very patient with my issues
Date published: 2023-02-19
Rated 1 out of 5 by from had trouble I purchased Turbo Tax Deluxe from Sam's Club. It did not work. Sam's made an exception for me and let me return it for another. I downloaded it but it would not let me authenticate to my computer, so I did on line and I have a CD that I need a refund on. I have been with you for many years. case #1512283944 with Mayada with no success then with Eric yesterday. must be a faulty CD.
Date published: 2023-02-19
Rated 5 out of 5 by from TUrboTax mis the best! I've been doing my taxes with Turbo tax since they started. It is extremely easy, quick and accurate.
Date published: 2023-02-19
Rated 5 out of 5 by from Great Easy to use and fast. The information was there from last year, so I did not have to re-type, that info. That was really great and a big help.
Date published: 2023-02-19
Rated 4 out of 5 by from Another Year with TurboTax TurboTax is always our families go to for filing taxes. Expensive to use and file which is unfortunate. But they keep our information for auto-fill and make inputting information easy to do.
Date published: 2023-02-19
Rated 4 out of 5 by from EASY TO USE TURBO TAX DELUXE EASY TO USE AND UNDERSTAND WILL RECOMMEND
Date published: 2023-02-19
Rated 3 out of 5 by from Keeps getting more expensive and complicated There's nothing for me to say because the review title says it all. I remember when we could do our taxes for about $80.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 5993