TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Excellent up to payment section I had a perplexing problem finding a confirmation number for the dialogue box in the payment section. However Desma, in your service department, was EXTREMELT patient and helpful with an old dude who is short of tech skills. Not being able to exit and later return to the confirmation number box was very frustrating. Thank heavens for Desma!
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is so easy to use. Turbo Tax is easy ti use, easy to go back to forms to be sure everything is complete.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is awesome! Laurie, CPA helped me out & was wonderful. She was so patient and knowledgeable. I felt very confident with her & using TurboTax.
Date published: 2021-03-17
Rated 5 out of 5 by from great it was easy to do self explain little to long but over all it was good
Date published: 2021-03-17
Rated 5 out of 5 by from Turbotax is Amazing It's such a great tool! User-friendly and so efficient. I barely have to do anything! I love that Turbo Tax walks me through the process!
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Staff are wonderful I was in despair and the tax person walked me through and helped me thank you Alexis
Date published: 2021-03-17
Rated 5 out of 5 by from Great Fast and simple And I really learned alot about doing my own taxes.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy to do Easy to follow directions. Easy to change mistakes. And it was FREE!
Date published: 2021-03-17
Rated 5 out of 5 by from easy to do the taxes yourself I had been using H&R Block for the past 5 years until the 2019 tax return gave me so much trouble that I decided to try Turbo Tax for the 2020 tax return. I am so glad I did! It is easier than H&R Block and got me more refund. I had actually tried both this time just to compare.
Date published: 2021-03-17
Rated 4 out of 5 by from TURBO TAX SUMMARY AND SURVEY ANSWERS IT WAS VERY THUROUGH AND QUITE USER FRIENDLY, A LITTLE CONFUSING, BUT FOR THE MOST PART USER FRIENDLY. I SPOKE WITH MICHELE AND SHE WAS ABSOLUTELY AMAZING, WALKED ME THROUGH EVERYTHING, AND WAS VERY PATIENT WITH ME. SHE WAS VERY PERSONABLE, SHE MADE THIS EXPERIENCE SO MUCH BETTER AND LESS FRUSTRATING FOR ME IN SO MANY WAYS.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5991
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Excellent up to payment section I had a perplexing problem finding a confirmation number for the dialogue box in the payment section. However Desma, in your service department, was EXTREMELT patient and helpful with an old dude who is short of tech skills. Not being able to exit and later return to the confirmation number box was very frustrating. Thank heavens for Desma!
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is so easy to use. Turbo Tax is easy ti use, easy to go back to forms to be sure everything is complete.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is awesome! Laurie, CPA helped me out & was wonderful. She was so patient and knowledgeable. I felt very confident with her & using TurboTax.
Date published: 2021-03-17
Rated 5 out of 5 by from great it was easy to do self explain little to long but over all it was good
Date published: 2021-03-17
Rated 5 out of 5 by from Turbotax is Amazing It's such a great tool! User-friendly and so efficient. I barely have to do anything! I love that Turbo Tax walks me through the process!
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Staff are wonderful I was in despair and the tax person walked me through and helped me thank you Alexis
Date published: 2021-03-17
Rated 5 out of 5 by from Great Fast and simple And I really learned alot about doing my own taxes.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy to do Easy to follow directions. Easy to change mistakes. And it was FREE!
Date published: 2021-03-17
Rated 5 out of 5 by from easy to do the taxes yourself I had been using H&R Block for the past 5 years until the 2019 tax return gave me so much trouble that I decided to try Turbo Tax for the 2020 tax return. I am so glad I did! It is easier than H&R Block and got me more refund. I had actually tried both this time just to compare.
Date published: 2021-03-17
Rated 4 out of 5 by from TURBO TAX SUMMARY AND SURVEY ANSWERS IT WAS VERY THUROUGH AND QUITE USER FRIENDLY, A LITTLE CONFUSING, BUT FOR THE MOST PART USER FRIENDLY. I SPOKE WITH MICHELE AND SHE WAS ABSOLUTELY AMAZING, WALKED ME THROUGH EVERYTHING, AND WAS VERY PATIENT WITH ME. SHE WAS VERY PERSONABLE, SHE MADE THIS EXPERIENCE SO MUCH BETTER AND LESS FRUSTRATING FOR ME IN SO MANY WAYS.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5991