TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome program. easy to do. Needed extra help with new 1099-MISC. They were very helpful
Date published: 2023-03-19
Rated 5 out of 5 by from Great!! Very quick!! I live using this Tax Service for the last 5 years
Date published: 2023-03-19
Rated 1 out of 5 by from Random fees I'm not sure how or why but I got charged an extra $100 in fees, there was no postings prior to show that I was getting charged extra for add ons.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is easy to use I liked Turbo Tax because it take me step by step to do my return even though if it is not applied to me but it gives me an idea what I am working on
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax ROCKS!! A few hiccups that were caused by my inexperience... but I had access to Turbo Tax resources! This makes tax time MUCH less stressful!!
Date published: 2023-03-19
Rated 5 out of 5 by from Dan made my complicated taxes feel easy for me! Dan was so helpful! Great communication and explanations of what was going on with what I felt to be difficult taxes this year. The process was so easy thanks to him and his pet hippopotamus! ;)
Date published: 2023-03-19
Rated 5 out of 5 by from Better every year! Always before when I finished with the investment portion I would be several errors related to foreign taxes. This year's version had a series of questions when answered, solved all those problems. Overall a great system!
Date published: 2023-03-19
Rated 5 out of 5 by from Great product Walked me through all the steps of doing my 2022 taxes
Date published: 2023-03-19
Rated 3 out of 5 by from Crypto reporting needs serious work For all basic tax filing Turbo Tax is *fantastic* - but their integration with Coinbase, for two years in a row, has been extremely poor. It doesn't seem to understand what is happening when crypto moves between Coinbase and Coinbase Pro. It also doesn't properly parse transactions. It was entirely useless and was seeing ZERO of the capital losses I received in 2022, and would have actually reported fraudulent information. I decided to pay $100 for a third party service (CoinTracker) which properly parsed it all and got me $700 I would otherwise not have received.
Date published: 2023-03-19
Rated 4 out of 5 by from Getting Better but still not there I have been using TT since it started and it works well, but it is still annoying. Just when you think you are finished with something, it asked for something unexpected. Like drivers' licenses to e-file. Why don't you start a section by saying, to complete the following section, gather the following materials:...
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5991
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome program. easy to do. Needed extra help with new 1099-MISC. They were very helpful
Date published: 2023-03-19
Rated 5 out of 5 by from Great!! Very quick!! I live using this Tax Service for the last 5 years
Date published: 2023-03-19
Rated 1 out of 5 by from Random fees I'm not sure how or why but I got charged an extra $100 in fees, there was no postings prior to show that I was getting charged extra for add ons.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is easy to use I liked Turbo Tax because it take me step by step to do my return even though if it is not applied to me but it gives me an idea what I am working on
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax ROCKS!! A few hiccups that were caused by my inexperience... but I had access to Turbo Tax resources! This makes tax time MUCH less stressful!!
Date published: 2023-03-19
Rated 5 out of 5 by from Dan made my complicated taxes feel easy for me! Dan was so helpful! Great communication and explanations of what was going on with what I felt to be difficult taxes this year. The process was so easy thanks to him and his pet hippopotamus! ;)
Date published: 2023-03-19
Rated 5 out of 5 by from Better every year! Always before when I finished with the investment portion I would be several errors related to foreign taxes. This year's version had a series of questions when answered, solved all those problems. Overall a great system!
Date published: 2023-03-19
Rated 5 out of 5 by from Great product Walked me through all the steps of doing my 2022 taxes
Date published: 2023-03-19
Rated 3 out of 5 by from Crypto reporting needs serious work For all basic tax filing Turbo Tax is *fantastic* - but their integration with Coinbase, for two years in a row, has been extremely poor. It doesn't seem to understand what is happening when crypto moves between Coinbase and Coinbase Pro. It also doesn't properly parse transactions. It was entirely useless and was seeing ZERO of the capital losses I received in 2022, and would have actually reported fraudulent information. I decided to pay $100 for a third party service (CoinTracker) which properly parsed it all and got me $700 I would otherwise not have received.
Date published: 2023-03-19
Rated 4 out of 5 by from Getting Better but still not there I have been using TT since it started and it works well, but it is still annoying. Just when you think you are finished with something, it asked for something unexpected. Like drivers' licenses to e-file. Why don't you start a section by saying, to complete the following section, gather the following materials:...
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5991