TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from So Easy and Reliable! I have trusted TurboTax for many years and will continue to do so!
Date published: 2021-03-02
Rated 4 out of 5 by from Great to do your own taxes! I really like being able to do my taxes myself with the step by step info to fill in. I did notice that it is harder to ask a question now than it used to be. The Tax expert had to call me back, but they were very helpful.
Date published: 2021-03-02
Rated 1 out of 5 by from Turbo Tax is too expensive I've been using Turbo Tax for years now and each time I use it it seems to get more expensive. This year I owed money and it felt like they were kicking me while I was already down. Will be looking out for other services next year. They make it far too difficult to take off "upgrade" services I don't even need.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome!! Great experience!! I recommend it to everyone, with them my tax refund has been bigger than with others
Date published: 2021-03-02
Rated 5 out of 5 by from Never disappoints! Have used this for my taxes for years, always easy, always helpful!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome I prepared my own taxes with the assistance of TurboTax automated system and from the beginning to the end, the prompts were easy to follow along, the system notified me of any errors or alerts that I may encounter, but overall this site is extraordinarily awesome!
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax doesn't tell you how much it costs I get emails about the discounts that I will get from Turbo Tax, but at the end of it, I'm not given any discount
Date published: 2021-03-02
Rated 5 out of 5 by from so easy to use Fast and easy to understand answers. Very Helpful!
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax has gone downhill I have used Turbo Tax for many years and this year seemed more difficult than in the past. I started it over a week ago and could not get past the screen offering to pull info from my financial institution--nothing but a blank screen once I clicked Continue. This happened when I tried to add a 1099-R and again when I needed to edit interest income. I was finally able to complete my federal return today, but gave up on doing my state tax because that option gave me nothing but a blank screen. Those issues, along with the constant "offers" to pay an additional $50 for a higher level product, made this year less user friendly for me.
Date published: 2021-03-02
Rated 5 out of 5 by from LOVE Turbo Tax I have used Turbo Tax for at least 10 years and it continues to make my life easier. It is as simple as uploading some information and being done, no worries.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5990
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So Easy and Reliable! I have trusted TurboTax for many years and will continue to do so!
Date published: 2021-03-02
Rated 4 out of 5 by from Great to do your own taxes! I really like being able to do my taxes myself with the step by step info to fill in. I did notice that it is harder to ask a question now than it used to be. The Tax expert had to call me back, but they were very helpful.
Date published: 2021-03-02
Rated 1 out of 5 by from Turbo Tax is too expensive I've been using Turbo Tax for years now and each time I use it it seems to get more expensive. This year I owed money and it felt like they were kicking me while I was already down. Will be looking out for other services next year. They make it far too difficult to take off "upgrade" services I don't even need.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome!! Great experience!! I recommend it to everyone, with them my tax refund has been bigger than with others
Date published: 2021-03-02
Rated 5 out of 5 by from Never disappoints! Have used this for my taxes for years, always easy, always helpful!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome I prepared my own taxes with the assistance of TurboTax automated system and from the beginning to the end, the prompts were easy to follow along, the system notified me of any errors or alerts that I may encounter, but overall this site is extraordinarily awesome!
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax doesn't tell you how much it costs I get emails about the discounts that I will get from Turbo Tax, but at the end of it, I'm not given any discount
Date published: 2021-03-02
Rated 5 out of 5 by from so easy to use Fast and easy to understand answers. Very Helpful!
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax has gone downhill I have used Turbo Tax for many years and this year seemed more difficult than in the past. I started it over a week ago and could not get past the screen offering to pull info from my financial institution--nothing but a blank screen once I clicked Continue. This happened when I tried to add a 1099-R and again when I needed to edit interest income. I was finally able to complete my federal return today, but gave up on doing my state tax because that option gave me nothing but a blank screen. Those issues, along with the constant "offers" to pay an additional $50 for a higher level product, made this year less user friendly for me.
Date published: 2021-03-02
Rated 5 out of 5 by from LOVE Turbo Tax I have used Turbo Tax for at least 10 years and it continues to make my life easier. It is as simple as uploading some information and being done, no worries.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5990