TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from So easy and convenient!! What an easy and rewarding process. Thank you!!!!!
Date published: 2022-02-27
Rated 3 out of 5 by from FEES I've used TurboTax for any years. This tax year in order to file I was prompt to upgrade, $119. I sat on this decison a couple days. I finially decided to move forward. Then I am moving along with filing and was shown a screen with the total bal due. Another fee was added to file state. I am unhappy with the lack of upfront fees. The options to pay were excellent but I would rather know what exactly I am paying before I spend so much time filing. My decision to pay everything was based off of my time, ONLY. I didn't have time to re enter all our into again on another platform. This has definetly got me looking into other companies for next year.
Date published: 2022-02-27
Rated 1 out of 5 by from Awful If I could give 0 stars, I would. The site is hard to use, hard to get in contact with someone, and hard to choose a package. It's even worse when you click the wrong one. I paid almost 250 to get my refund, and it was definitely not worth 250 for all the frustration TT caused. I will never return.
Date published: 2022-02-27
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE THE EASE OF USING TURBO TAX IS AWESOME IT DIRECTS YOU STEP BY STEP TO COVER ALL OF YOUR FORMS
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is awesome! Using TurboTax is SOOOO easy! Especially year after year because if your situation doesn't change too much, a lot of the information is already there. Each step is intuitive and they don't miss a step. Super easy to use and understand - there are no glitches or hiccups!
Date published: 2022-02-27
Rated 5 out of 5 by from Trusted friend in times of stress! I've been using TurboTax for years now, and I am appreciative of their services during stressful tax filing seasons.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to file Tax. I am using since last 4 years and no issue identify so far.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax Is Dope Easy to use with professional help right by your side of needed.
Date published: 2022-02-27
Rated 5 out of 5 by from Consistently great Thank you for continuing to offer exceptional service and support!
Date published: 2022-02-27
Rated 3 out of 5 by from Turbotax is interesting Started filing my taxes which is usually free for military and then offered to upgrade to premier which the first price shown was way less than the price shown once they saw how much my refund was, so I ended up having to pay $200 for their services this year and I am pretty disappointed. I think the original upgrade price before I started was like $50 or $56. Will reconsider who I use next year.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 5989
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy and convenient!! What an easy and rewarding process. Thank you!!!!!
Date published: 2022-02-27
Rated 3 out of 5 by from FEES I've used TurboTax for any years. This tax year in order to file I was prompt to upgrade, $119. I sat on this decison a couple days. I finially decided to move forward. Then I am moving along with filing and was shown a screen with the total bal due. Another fee was added to file state. I am unhappy with the lack of upfront fees. The options to pay were excellent but I would rather know what exactly I am paying before I spend so much time filing. My decision to pay everything was based off of my time, ONLY. I didn't have time to re enter all our into again on another platform. This has definetly got me looking into other companies for next year.
Date published: 2022-02-27
Rated 1 out of 5 by from Awful If I could give 0 stars, I would. The site is hard to use, hard to get in contact with someone, and hard to choose a package. It's even worse when you click the wrong one. I paid almost 250 to get my refund, and it was definitely not worth 250 for all the frustration TT caused. I will never return.
Date published: 2022-02-27
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE THE EASE OF USING TURBO TAX IS AWESOME IT DIRECTS YOU STEP BY STEP TO COVER ALL OF YOUR FORMS
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is awesome! Using TurboTax is SOOOO easy! Especially year after year because if your situation doesn't change too much, a lot of the information is already there. Each step is intuitive and they don't miss a step. Super easy to use and understand - there are no glitches or hiccups!
Date published: 2022-02-27
Rated 5 out of 5 by from Trusted friend in times of stress! I've been using TurboTax for years now, and I am appreciative of their services during stressful tax filing seasons.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to file Tax. I am using since last 4 years and no issue identify so far.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax Is Dope Easy to use with professional help right by your side of needed.
Date published: 2022-02-27
Rated 5 out of 5 by from Consistently great Thank you for continuing to offer exceptional service and support!
Date published: 2022-02-27
Rated 3 out of 5 by from Turbotax is interesting Started filing my taxes which is usually free for military and then offered to upgrade to premier which the first price shown was way less than the price shown once they saw how much my refund was, so I ended up having to pay $200 for their services this year and I am pretty disappointed. I think the original upgrade price before I started was like $50 or $56. Will reconsider who I use next year.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 5989