TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Easy money hassle free Pretty good stuff will be back for this service.......
Date published: 2022-05-03
Rated 5 out of 5 by from TurboTax is informative and helpful For the first time ever filling out a business tax return, all the information I needed was within TurboTax. If I had a question there were chat boxes and further information explanation guides and even links out to IRS information.
Date published: 2022-05-03
Rated 4 out of 5 by from Karen was great, software was eh TurboTax was great, but I was forced to file using a CPA because of a software issue that couldn't be resolved. I spent around 4 hours on the phone with customer service only for them to tell me there was no solution. I am a full time day trader and my cost basis on a few trades exceeded the limit of $9,999,999.99. I'm not sure why there is a limit, but that was the only thing preventing me from just filing through the software directly. Other than that I had a great experience with the CPA TurboTax provided me, Karen.
Date published: 2022-05-02
Rated 4 out of 5 by from Bigger refund and much more work Much more work on my part but a bigger refund than past years
Date published: 2022-05-02
Rated 4 out of 5 by from filing married joint easy to quick to do. everything is 5star. help button made my decisions more confident at times. had to put 4.5 because after you get to know how to navigate turbo tax changes the system every year.
Date published: 2022-05-02
Rated 5 out of 5 by from Great Fast free easy to use. Helps me do the taxed right
Date published: 2022-05-02
Rated 3 out of 5 by from update trouble Updates would not work. Followed instructions and got and installed update manually. However, every I opened TT checking for updates was there and failed. Found a way around to get back to the program by cancelling updates. Wish the manual update page had given instructions on how to handle this. Been using TT for >25 yrs and this is the first major issue I've had.
Date published: 2022-05-02
Rated 5 out of 5 by from TurboTax done right and quick I had a situation that was very complex that Angela helped with till the very end.
Date published: 2022-05-02
Rated 5 out of 5 by from TurboTax is awesome love it TurboTax is easy to use its helped me the last 4 years and I've never had a problem
Date published: 2022-05-02
Rated 4 out of 5 by from Awesome Pretty easy steps to follow. They were able to connect other information,
Date published: 2022-05-02
All TurboTax® Offerings Reviews - Page 5987
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Easy money hassle free Pretty good stuff will be back for this service.......
Date published: 2022-05-03
Rated 5 out of 5 by from TurboTax is informative and helpful For the first time ever filling out a business tax return, all the information I needed was within TurboTax. If I had a question there were chat boxes and further information explanation guides and even links out to IRS information.
Date published: 2022-05-03
Rated 4 out of 5 by from Karen was great, software was eh TurboTax was great, but I was forced to file using a CPA because of a software issue that couldn't be resolved. I spent around 4 hours on the phone with customer service only for them to tell me there was no solution. I am a full time day trader and my cost basis on a few trades exceeded the limit of $9,999,999.99. I'm not sure why there is a limit, but that was the only thing preventing me from just filing through the software directly. Other than that I had a great experience with the CPA TurboTax provided me, Karen.
Date published: 2022-05-02
Rated 4 out of 5 by from Bigger refund and much more work Much more work on my part but a bigger refund than past years
Date published: 2022-05-02
Rated 4 out of 5 by from filing married joint easy to quick to do. everything is 5star. help button made my decisions more confident at times. had to put 4.5 because after you get to know how to navigate turbo tax changes the system every year.
Date published: 2022-05-02
Rated 5 out of 5 by from Great Fast free easy to use. Helps me do the taxed right
Date published: 2022-05-02
Rated 3 out of 5 by from update trouble Updates would not work. Followed instructions and got and installed update manually. However, every I opened TT checking for updates was there and failed. Found a way around to get back to the program by cancelling updates. Wish the manual update page had given instructions on how to handle this. Been using TT for >25 yrs and this is the first major issue I've had.
Date published: 2022-05-02
Rated 5 out of 5 by from TurboTax done right and quick I had a situation that was very complex that Angela helped with till the very end.
Date published: 2022-05-02
Rated 5 out of 5 by from TurboTax is awesome love it TurboTax is easy to use its helped me the last 4 years and I've never had a problem
Date published: 2022-05-02
Rated 4 out of 5 by from Awesome Pretty easy steps to follow. They were able to connect other information,
Date published: 2022-05-02
All TurboTax® Offerings Reviews - Page 5987