TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Easy tax service with hidden fees I have been using turbo tax for years and I love the software. This year was especially easier because they removed questions for simple tax returns. I had to remove one star for the lack of transparency regarding pricing. They said simple tax returns like mine would be free and then they never mentioned what could have potentially triggered the fee. Then, there was a surprise $60 fee to file state taxes. Overall, a simple return cost me $200 and I didn't find out until the end.
Date published: 2023-03-19
Rated 5 out of 5 by from helpful appreciate being able to work on taxes for my kids from home - helpful tool teaching them to do on their own!
Date published: 2023-03-19
Rated 5 out of 5 by from awesome software! very easy to use. I would purchase next year. works great on my Mac.
Date published: 2023-03-19
Rated 5 out of 5 by from so helpful it was easy especially with cashing out my 401k i thought i was going to owe
Date published: 2023-03-19
Rated 5 out of 5 by from FAST AND SAFE GREAT THIS WAS FAST AND SAFE WILL USE IT EVERY YEAR
Date published: 2023-03-19
Rated 4 out of 5 by from Finished Taxes for 2022 Fed Tax system is great. Personnel business deductions is cumbersome to get through. Filing State taxes are too cumbersome and too expensive
Date published: 2023-03-19
Rated 4 out of 5 by from Mostly Easy Fast, simple, but wished some thigns had a bit more explanation.
Date published: 2023-03-19
Rated 5 out of 5 by from Covers most common taxes and deductions Just follow the somewhat oversimplified instructions and use the "question mark" if you don't understand
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax Review from a newbie I was really dreading this as it was the first time I had to complete my taxes in 30 years. Not as bad as I had anticipated. Thanks!
Date published: 2023-03-19
Rated 1 out of 5 by from too many hidden fees too many hidden fees. turbox tax is not free. next time will use h&r block
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5981
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy tax service with hidden fees I have been using turbo tax for years and I love the software. This year was especially easier because they removed questions for simple tax returns. I had to remove one star for the lack of transparency regarding pricing. They said simple tax returns like mine would be free and then they never mentioned what could have potentially triggered the fee. Then, there was a surprise $60 fee to file state taxes. Overall, a simple return cost me $200 and I didn't find out until the end.
Date published: 2023-03-19
Rated 5 out of 5 by from helpful appreciate being able to work on taxes for my kids from home - helpful tool teaching them to do on their own!
Date published: 2023-03-19
Rated 5 out of 5 by from awesome software! very easy to use. I would purchase next year. works great on my Mac.
Date published: 2023-03-19
Rated 5 out of 5 by from so helpful it was easy especially with cashing out my 401k i thought i was going to owe
Date published: 2023-03-19
Rated 5 out of 5 by from FAST AND SAFE GREAT THIS WAS FAST AND SAFE WILL USE IT EVERY YEAR
Date published: 2023-03-19
Rated 4 out of 5 by from Finished Taxes for 2022 Fed Tax system is great. Personnel business deductions is cumbersome to get through. Filing State taxes are too cumbersome and too expensive
Date published: 2023-03-19
Rated 4 out of 5 by from Mostly Easy Fast, simple, but wished some thigns had a bit more explanation.
Date published: 2023-03-19
Rated 5 out of 5 by from Covers most common taxes and deductions Just follow the somewhat oversimplified instructions and use the "question mark" if you don't understand
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax Review from a newbie I was really dreading this as it was the first time I had to complete my taxes in 30 years. Not as bad as I had anticipated. Thanks!
Date published: 2023-03-19
Rated 1 out of 5 by from too many hidden fees too many hidden fees. turbox tax is not free. next time will use h&r block
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5981