TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from disappointed LIVE TAX HELP is very deceiving and irritating. There's a live chat box right where you have to click on continue. If you accidently click on the live button instead of the continue button get connected to a rep. AND then you are charged the fee for using live chat.
Date published: 2023-02-19
Rated 5 out of 5 by from A great tool This saved me money. A great tax tool. I did my taxes in the comfort of my home and it was simple to complete.
Date published: 2023-02-19
Rated 5 out of 5 by from It was quick and easy My original 1040-S was quick and easy, and 1040-X was also quick and easy.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is easy to use! Online assistance via "chat" is very helpful. It is easy to use and provides step by step instructions; checks your returns for errors and you can transmit your returns electronically with tracking. Can't beat it!
Date published: 2023-02-19
Rated 1 out of 5 by from Turbo Tax is NOT FREE I was roped into paying 88 dollars for this service which included a discount when I asked for help as to how to not pay - no solution was provided on how to get this back to the free version.
Date published: 2023-02-19
Rated 3 out of 5 by from Frustrating Navigation line on right (arrow up and down) disappears and I had to constantly add it back on.
Date published: 2023-02-19
Rated 3 out of 5 by from Turbo Tax Price increased I use Turbo Tax since 2012 and it is an easy experience to use. I was in the military loved how the tax filing was free. Now as a veteran the price to do it yourself increased a lot and I believe next year I will be looking somewhere else unless Turbo Tax offers some incentives for veterans and long-term returning customers.
Date published: 2023-02-19
Rated 5 out of 5 by from AWESOME Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!@!!!!!@@@@@@@!!!!
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is wonderful I learned new things and how to file my taxes the right way.
Date published: 2023-02-19
Rated 4 out of 5 by from Great for self-employed! Turbotax saves me a ton of money on accountant fees.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 5980
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from disappointed LIVE TAX HELP is very deceiving and irritating. There's a live chat box right where you have to click on continue. If you accidently click on the live button instead of the continue button get connected to a rep. AND then you are charged the fee for using live chat.
Date published: 2023-02-19
Rated 5 out of 5 by from A great tool This saved me money. A great tax tool. I did my taxes in the comfort of my home and it was simple to complete.
Date published: 2023-02-19
Rated 5 out of 5 by from It was quick and easy My original 1040-S was quick and easy, and 1040-X was also quick and easy.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is easy to use! Online assistance via "chat" is very helpful. It is easy to use and provides step by step instructions; checks your returns for errors and you can transmit your returns electronically with tracking. Can't beat it!
Date published: 2023-02-19
Rated 1 out of 5 by from Turbo Tax is NOT FREE I was roped into paying 88 dollars for this service which included a discount when I asked for help as to how to not pay - no solution was provided on how to get this back to the free version.
Date published: 2023-02-19
Rated 3 out of 5 by from Frustrating Navigation line on right (arrow up and down) disappears and I had to constantly add it back on.
Date published: 2023-02-19
Rated 3 out of 5 by from Turbo Tax Price increased I use Turbo Tax since 2012 and it is an easy experience to use. I was in the military loved how the tax filing was free. Now as a veteran the price to do it yourself increased a lot and I believe next year I will be looking somewhere else unless Turbo Tax offers some incentives for veterans and long-term returning customers.
Date published: 2023-02-19
Rated 5 out of 5 by from AWESOME Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!@!!!!!@@@@@@@!!!!
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is wonderful I learned new things and how to file my taxes the right way.
Date published: 2023-02-19
Rated 4 out of 5 by from Great for self-employed! Turbotax saves me a ton of money on accountant fees.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 5980