TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Product needs serious improvement My experience was lousy in filing a Trust Tax return. Here's what needs to happen to make this product worth what you charge. Make it available online at the same site I use to file my personal tax return. Do not force me DOWNLOAD the darn thing. The download took way too long, and is a hassle. The product did not contain a place to add income from a 1099-R form. Add that. Lastly, save the finished return to the normal Intuit site, so the program can find it the next year easily. Today, the program could not find the Trust return I filed last year on this very computer! I'm an experienced financial services professional, and I'm quite comfortable with technology. This product is a pain to work with. Please improve it.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax works for me I like the fact that I can do my taxes from the comfort of my home. There was a small glitch with one of the documents but a customer service representative helped me remove the form.
Date published: 2021-02-28
Rated 4 out of 5 by from Fast and easy I like how easy they make the process. I am someone who hates doing things like taxes, but I've been using Turbo Tax for 7 years now and it's great.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Have used for several years and am happy. Will continue to use.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Work! Been filing myself now for a couple years now and the product get better. I always feel at ease when filing with TurboTax.
Date published: 2021-02-28
Rated 5 out of 5 by from THIS MAKES TAXES EASY EVEN FOR AN ACCOUNTANT So easy, just answer questions!!! Description boxes help a lot
Date published: 2021-02-28
Rated 4 out of 5 by from Pretty good Makes things easy, don’t like ads. Not really sure about unemployment during COVID. They kinda skipped that?
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is great! Easy to use and experts standing by to help. I was able to get expert help as soon as I had a question.
Date published: 2021-02-28
Rated 5 out of 5 by from seem ok, 1st time using, it seemed to be easy to navigate. and didn't lose data when my internet kept knocking me off.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax has been my tax return guy for years! I have use Turbo Tax for several years and am completely confident in it and would recommend it to friends and foes!!!! It is easy to use and very easy to understand. And quit affordable!!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 5980
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Product needs serious improvement My experience was lousy in filing a Trust Tax return. Here's what needs to happen to make this product worth what you charge. Make it available online at the same site I use to file my personal tax return. Do not force me DOWNLOAD the darn thing. The download took way too long, and is a hassle. The product did not contain a place to add income from a 1099-R form. Add that. Lastly, save the finished return to the normal Intuit site, so the program can find it the next year easily. Today, the program could not find the Trust return I filed last year on this very computer! I'm an experienced financial services professional, and I'm quite comfortable with technology. This product is a pain to work with. Please improve it.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax works for me I like the fact that I can do my taxes from the comfort of my home. There was a small glitch with one of the documents but a customer service representative helped me remove the form.
Date published: 2021-02-28
Rated 4 out of 5 by from Fast and easy I like how easy they make the process. I am someone who hates doing things like taxes, but I've been using Turbo Tax for 7 years now and it's great.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Have used for several years and am happy. Will continue to use.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Work! Been filing myself now for a couple years now and the product get better. I always feel at ease when filing with TurboTax.
Date published: 2021-02-28
Rated 5 out of 5 by from THIS MAKES TAXES EASY EVEN FOR AN ACCOUNTANT So easy, just answer questions!!! Description boxes help a lot
Date published: 2021-02-28
Rated 4 out of 5 by from Pretty good Makes things easy, don’t like ads. Not really sure about unemployment during COVID. They kinda skipped that?
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is great! Easy to use and experts standing by to help. I was able to get expert help as soon as I had a question.
Date published: 2021-02-28
Rated 5 out of 5 by from seem ok, 1st time using, it seemed to be easy to navigate. and didn't lose data when my internet kept knocking me off.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax has been my tax return guy for years! I have use Turbo Tax for several years and am completely confident in it and would recommend it to friends and foes!!!! It is easy to use and very easy to understand. And quit affordable!!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 5980