TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Frustrated I'm quite annoyed at the quality of the programing and am disappointed with Turbo Tax compared with previous years. Several pages had selections where I didn't need to edit, yet the page would not continue unless I made edits to them. Several questions were not clear and were confusing.
Date published: 2023-02-20
Rated 5 out of 5 by from SUPER EASY TurboTax walks you through the entire process with easy to understand prompts. Explanations are given for any items not understood.
Date published: 2023-02-20
Rated 3 out of 5 by from Good product, but slightly deceptive I feel slightly deceived in how it was trying to upsell and cram deluxe and such down your throat. It did at some point to me and i dont even know what screen it was on. I didnt want that.
Date published: 2023-02-20
Rated 5 out of 5 by from Super easy! Super easy to use! Peace of mind that it has been doublechecked and confirmed!
Date published: 2023-02-20
Rated 1 out of 5 by from Super Annoying Between the constant asking for money and upgrading plans, to the system assuming I owned my own business because I got a 1099 when in reality I just worked as an independent contractor, this was the most frustrating experience I've ever had filing my taxes. I will NEVER use turbotax again. I had to pay an extra 39 dollars to file taxes in a state I lived in for three months that I did not make a dime in. Ridiculous.
Date published: 2023-02-20
Rated 5 out of 5 by from Coke was the best help we could have hoped for We thought we could navigate doing our taxes ourselves and realized after many hours we were out of our lane. We asked for help and Coke came on the line and found mistakes and helped us find our best outcome. Much appreciated!
Date published: 2023-02-20
Rated 1 out of 5 by from Turbo tax was made way to difficult I am in the active duty military, therefore u have limited time I ran across so many issues while filing it took me a total of almost 2 weeks to get around to filing due to "discrepancys" in the file which in the end I hadn't needed to change a thing
Date published: 2023-02-20
Rated 5 out of 5 by from TURBOTAX IF AWESOME Love using Turbo Tax. So easy and quick to use! It walks you through each step!
Date published: 2023-02-20
Rated 4 out of 5 by from Turbo Tax new charges Very unhappy with the additional charges for e-filing. It is not free if you want your refund as soon as is possible.
Date published: 2023-02-20
Rated 5 out of 5 by from Expeditious, safe, reassuring I would rather get a root canal with no novocaine than do my taxes — TurboTax, thank you... you've helped alleviate an overwhelming majority of that anxiety and fear.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 5976
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Frustrated I'm quite annoyed at the quality of the programing and am disappointed with Turbo Tax compared with previous years. Several pages had selections where I didn't need to edit, yet the page would not continue unless I made edits to them. Several questions were not clear and were confusing.
Date published: 2023-02-20
Rated 5 out of 5 by from SUPER EASY TurboTax walks you through the entire process with easy to understand prompts. Explanations are given for any items not understood.
Date published: 2023-02-20
Rated 3 out of 5 by from Good product, but slightly deceptive I feel slightly deceived in how it was trying to upsell and cram deluxe and such down your throat. It did at some point to me and i dont even know what screen it was on. I didnt want that.
Date published: 2023-02-20
Rated 5 out of 5 by from Super easy! Super easy to use! Peace of mind that it has been doublechecked and confirmed!
Date published: 2023-02-20
Rated 1 out of 5 by from Super Annoying Between the constant asking for money and upgrading plans, to the system assuming I owned my own business because I got a 1099 when in reality I just worked as an independent contractor, this was the most frustrating experience I've ever had filing my taxes. I will NEVER use turbotax again. I had to pay an extra 39 dollars to file taxes in a state I lived in for three months that I did not make a dime in. Ridiculous.
Date published: 2023-02-20
Rated 5 out of 5 by from Coke was the best help we could have hoped for We thought we could navigate doing our taxes ourselves and realized after many hours we were out of our lane. We asked for help and Coke came on the line and found mistakes and helped us find our best outcome. Much appreciated!
Date published: 2023-02-20
Rated 1 out of 5 by from Turbo tax was made way to difficult I am in the active duty military, therefore u have limited time I ran across so many issues while filing it took me a total of almost 2 weeks to get around to filing due to "discrepancys" in the file which in the end I hadn't needed to change a thing
Date published: 2023-02-20
Rated 5 out of 5 by from TURBOTAX IF AWESOME Love using Turbo Tax. So easy and quick to use! It walks you through each step!
Date published: 2023-02-20
Rated 4 out of 5 by from Turbo Tax new charges Very unhappy with the additional charges for e-filing. It is not free if you want your refund as soon as is possible.
Date published: 2023-02-20
Rated 5 out of 5 by from Expeditious, safe, reassuring I would rather get a root canal with no novocaine than do my taxes — TurboTax, thank you... you've helped alleviate an overwhelming majority of that anxiety and fear.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 5976