TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Nfrye from
Great
Very easy to navigate and complete my taxes. I will continue to use
Date published: 2022-02-27
Rated 5 out of 5 by
akainia from
Very quick and easy process
Turbotax is a quick and easy way to file your taxes. It was the first way I filed my taxes and will probably be my last. I recommend it to everyone.
Date published: 2022-02-27
Rated 3 out of 5 by
Ben128738927 from
Need to add state level breakdown in Review
No indication that import pulled in correct info from federal return for state return. I had to call support and they were perplexed as well why in the Review section I could not see my state info.
Date published: 2022-02-27
Rated 2 out of 5 by
DanKDC from
Customer Service is Poor
I had a 30 second question, so I shelled out the extra cost for that feature, and sat on the phone for 20 minutes, then when I was connected to a representative, it hung up on me, so I called again, and I talked to someone. That person said they needed to transfer me to a specialist and I was on told for an hour until I decided to resolve the issue via chat. Via chat I received very poor service. I couldn't get direct answers to my question, and it took 20 minutes to address an issue that should have taken 2 minutes.
Date published: 2022-02-27
Rated 4 out of 5 by
Kysbamma from
Watch the Pricing
They will up sell you if possible.. just be careful... The process was done in a few hours and ours was pretty complicated... I do trust the outcome though
Date published: 2022-02-27
Rated 1 out of 5 by
SirAzreal2022 from
Surprise Charges
I was going to be charged an addition fee of $39 for choosing to use the pay via tax refund. Not impressed since that was not disclosed upon the on set of me filing. Very shady.
Date published: 2022-02-27
Rated 5 out of 5 by
Tammy H from
Turbotax was easy to use
I have used turbotax on and off for many years This year was the easiest
Date published: 2022-02-27
Rated 5 out of 5 by
guddogs from
makes it simple
Been using T-Tax since it's inception and get more impressed every year. Highly recommend for anyone doing their own taxes.
Date published: 2022-02-27
Rated 5 out of 5 by
ryanotter371 from
TurboTax
TurboTax is extremely simple to use and takes the pain out of filing taxes!
Date published: 2022-02-27
Rated 5 out of 5 by
D ice from
Turbo tax is good and easy
Good work and easy to use recommend it for fast and easy service!!!!!!
All TurboTax® Offerings Reviews - Page 5975
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Nfrye from
Great
Very easy to navigate and complete my taxes. I will continue to use
Date published: 2022-02-27
Rated 5 out of 5 by
akainia from
Very quick and easy process
Turbotax is a quick and easy way to file your taxes. It was the first way I filed my taxes and will probably be my last. I recommend it to everyone.
Date published: 2022-02-27
Rated 3 out of 5 by
Ben128738927 from
Need to add state level breakdown in Review
No indication that import pulled in correct info from federal return for state return. I had to call support and they were perplexed as well why in the Review section I could not see my state info.
Date published: 2022-02-27
Rated 2 out of 5 by
DanKDC from
Customer Service is Poor
I had a 30 second question, so I shelled out the extra cost for that feature, and sat on the phone for 20 minutes, then when I was connected to a representative, it hung up on me, so I called again, and I talked to someone. That person said they needed to transfer me to a specialist and I was on told for an hour until I decided to resolve the issue via chat. Via chat I received very poor service. I couldn't get direct answers to my question, and it took 20 minutes to address an issue that should have taken 2 minutes.
Date published: 2022-02-27
Rated 4 out of 5 by
Kysbamma from
Watch the Pricing
They will up sell you if possible.. just be careful... The process was done in a few hours and ours was pretty complicated... I do trust the outcome though
Date published: 2022-02-27
Rated 1 out of 5 by
SirAzreal2022 from
Surprise Charges
I was going to be charged an addition fee of $39 for choosing to use the pay via tax refund. Not impressed since that was not disclosed upon the on set of me filing. Very shady.
Date published: 2022-02-27
Rated 5 out of 5 by
Tammy H from
Turbotax was easy to use
I have used turbotax on and off for many years This year was the easiest
Date published: 2022-02-27
Rated 5 out of 5 by
guddogs from
makes it simple
Been using T-Tax since it's inception and get more impressed every year. Highly recommend for anyone doing their own taxes.
Date published: 2022-02-27
Rated 5 out of 5 by
ryanotter371 from
TurboTax
TurboTax is extremely simple to use and takes the pain out of filing taxes!
Date published: 2022-02-27
Rated 5 out of 5 by
D ice from
Turbo tax is good and easy
Good work and easy to use recommend it for fast and easy service!!!!!!
All TurboTax® Offerings Reviews - Page 5975
Date published: 2022-02-27