TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Reb Taxes Very good presentations and quick answers to question I had.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax is bad. I had about 10 incidents of navigation the were severe incompetence. It delayed my progress throughout by spamming me with upsets promotions. In fact it appears that turbo intentionally made many navigations frustrating to pressure customers into paying much more for the assisted help service. The 75 minutes estimated time was actually more like nine hours.
Date published: 2023-03-19
Rated 5 out of 5 by from easy to use helps walk through deductions so we get the most return possible.
Date published: 2023-03-19
Rated 5 out of 5 by from User for 22 Years Easy, thorough and user friendly. Would recommend!
Date published: 2023-03-19
Rated 5 out of 5 by from Quick and Easy This program walked me through everything and was quick and easy. Was able to file for everyone in the household.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax worked well for our tax filing for 2022. Tax preparation made simple. Just input the data during the interview process and the required forms are prepared and submitted.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is a 10 I have used TurboTax for the last 15+ years. It has always been super easy and helpful through the entire "TAX" process. If I have any questions at all help is only one button away. Thank you! I 100% recommend TurboTax to all my friends and family.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tax helped me do an excellent job Overall Turbo tax works very well. It is important you look for better ways to alert people using the system on what they are missing. When the system asked me for Dividend income, I initially missed the capital gains worksheet. They are all part of the same worksheet on Fidelity investment statements. Look for better ways to let preparers know the items they are missing. Thank you.
Date published: 2023-03-19
Rated 5 out of 5 by from Wonderful real time assistance I had to ask for help a couple of times to look over paperwork I worked on and they were able to find that I had missed a couple of items that I could claim. I appreciate their time and attention to detail on my return.
Date published: 2023-03-19
Rated 4 out of 5 by from Expensive I think this service is great, but I think the price tag is too high. I think the whole tax process is bogus. The government already knows most of the information and doesn't use our taxes to benefit to the public anyway. The whole thing is a sham.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5974
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Reb Taxes Very good presentations and quick answers to question I had.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax is bad. I had about 10 incidents of navigation the were severe incompetence. It delayed my progress throughout by spamming me with upsets promotions. In fact it appears that turbo intentionally made many navigations frustrating to pressure customers into paying much more for the assisted help service. The 75 minutes estimated time was actually more like nine hours.
Date published: 2023-03-19
Rated 5 out of 5 by from easy to use helps walk through deductions so we get the most return possible.
Date published: 2023-03-19
Rated 5 out of 5 by from User for 22 Years Easy, thorough and user friendly. Would recommend!
Date published: 2023-03-19
Rated 5 out of 5 by from Quick and Easy This program walked me through everything and was quick and easy. Was able to file for everyone in the household.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax worked well for our tax filing for 2022. Tax preparation made simple. Just input the data during the interview process and the required forms are prepared and submitted.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is a 10 I have used TurboTax for the last 15+ years. It has always been super easy and helpful through the entire "TAX" process. If I have any questions at all help is only one button away. Thank you! I 100% recommend TurboTax to all my friends and family.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tax helped me do an excellent job Overall Turbo tax works very well. It is important you look for better ways to alert people using the system on what they are missing. When the system asked me for Dividend income, I initially missed the capital gains worksheet. They are all part of the same worksheet on Fidelity investment statements. Look for better ways to let preparers know the items they are missing. Thank you.
Date published: 2023-03-19
Rated 5 out of 5 by from Wonderful real time assistance I had to ask for help a couple of times to look over paperwork I worked on and they were able to find that I had missed a couple of items that I could claim. I appreciate their time and attention to detail on my return.
Date published: 2023-03-19
Rated 4 out of 5 by from Expensive I think this service is great, but I think the price tag is too high. I think the whole tax process is bogus. The government already knows most of the information and doesn't use our taxes to benefit to the public anyway. The whole thing is a sham.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5974