TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great fast and easy! Nice to do from home. walks through and catches any errors.
Date published: 2021-03-01
Rated 4 out of 5 by from Using Turbo Tax for 8 Years I have been filing my taxes with Turbo Tax for 8 years and it's pretty simple. I haven't had any issues.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo is cool turbo is cool, never had issues. great fot mu first year filling.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Peasy Very easy to follow and customer support is excellent. Support was very helpful and they sincerely wanted to help solve my problem.
Date published: 2021-03-01
Rated 5 out of 5 by from Easier to use than paper forms Better than the old days of using paper forms. Easy to use interface. Will use again.
Date published: 2021-03-01
Rated 5 out of 5 by from The live representative was on point and guided me It was just cool to have someone with experience and so polite to help me thank you.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is easy to use thanks for making filing easy to use. i have used it for years
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax made is easy once again! It's the same every year - the site makes it easier and easier.
Date published: 2021-03-01
Rated 1 out of 5 by from Worst year after almost 8 years using this service This was my worst experience with TurboTax in almost 8 years. I mistakenly selected the "live" version and wasn't able to go back to the baseline version without starting from scratch - which I didn't want to do. In other years, TurboTax was able to import my entire W2 as well as various other forms, this year, most of those didn't work so I had to enter most of the information manually. So, not only did I have to do more work myself but I had to pay more for a worse service. I've been a loyal TT client and have seen improvements over the years, this year you definitely went backwards with client experience.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax It was an easy process. Everything was explained and gone over.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5973
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great fast and easy! Nice to do from home. walks through and catches any errors.
Date published: 2021-03-01
Rated 4 out of 5 by from Using Turbo Tax for 8 Years I have been filing my taxes with Turbo Tax for 8 years and it's pretty simple. I haven't had any issues.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo is cool turbo is cool, never had issues. great fot mu first year filling.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Peasy Very easy to follow and customer support is excellent. Support was very helpful and they sincerely wanted to help solve my problem.
Date published: 2021-03-01
Rated 5 out of 5 by from Easier to use than paper forms Better than the old days of using paper forms. Easy to use interface. Will use again.
Date published: 2021-03-01
Rated 5 out of 5 by from The live representative was on point and guided me It was just cool to have someone with experience and so polite to help me thank you.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is easy to use thanks for making filing easy to use. i have used it for years
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax made is easy once again! It's the same every year - the site makes it easier and easier.
Date published: 2021-03-01
Rated 1 out of 5 by from Worst year after almost 8 years using this service This was my worst experience with TurboTax in almost 8 years. I mistakenly selected the "live" version and wasn't able to go back to the baseline version without starting from scratch - which I didn't want to do. In other years, TurboTax was able to import my entire W2 as well as various other forms, this year, most of those didn't work so I had to enter most of the information manually. So, not only did I have to do more work myself but I had to pay more for a worse service. I've been a loyal TT client and have seen improvements over the years, this year you definitely went backwards with client experience.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax It was an easy process. Everything was explained and gone over.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5973