TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Beware of Non Resident Wisconsin errors Anyone grossing over $2000 in WI and is a non-resident must file even if your deductions will result in a loss. Ex. live in IL and have rental property in WI. Well Turbo Tax can't figure out that your other investment income like gains on stocks should be excluded since you pay those from your resident state. Wasted 2 hours doing a form that should take 5 minutes. And spent $75 all the while.
Date published: 2022-04-19
Rated 4 out of 5 by from Anxiety Relief!!! Due to a series of crazy events I wound up getting down to the VERY last minute to do my taxes and was unable to utilize my usual CPA. Per family recommendation, looked into Turbo Tax. I was stressed to the max at the thought of doing these taxes on my own. However after starting the process i was pleasantly surprised at how thorough and smooth it was. Page after page there was a simple, sometimes even funny explanation of why and what was next to come - nothing complicated or confusing to have to decipher while taking on this task. Thank you Turbo Tax!!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax is great! Easy to follow with live expert to assist at all times.
Date published: 2022-04-19
Rated 5 out of 5 by from so easy so easy to use....needed to use live chat too and they were very helpful
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax is very convenience I have been used Turbotax to file my tax for many years now. I trust it and I can get help any time I needed
Date published: 2022-04-19
Rated 5 out of 5 by from love it I've been using Turbo tax for years. great experience. thank you, Turbo tax,.......
Date published: 2022-04-19
Rated 5 out of 5 by from Very complete for small business and rental proper Easy to complete. very complete system for completing tax return.
Date published: 2022-04-19
Rated 5 out of 5 by from easy, efficient, effective I use it annually, they always guide me through the process
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and Easy This was my first year filing taxes and Turbo Tax made it so easy to understand and fill out. Very thankful for this website!
Date published: 2022-04-19
Rated 1 out of 5 by from more bugs than ever Multiple times I had to enter information that should have imported, eg: my drivers license was entered for my state return. I had to enter it and my wife's a second time to e-file. Additionally, running the audit check, an error was found pertaining to child tax credits. I went back through everything I entered looking for where Turbotax thought that I had children. I couldn't find it, it showed under personal information that I had no dependents. In the end, I entered 0 for child tax advances just so I could finally be done with the ordeal!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 5972
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Beware of Non Resident Wisconsin errors Anyone grossing over $2000 in WI and is a non-resident must file even if your deductions will result in a loss. Ex. live in IL and have rental property in WI. Well Turbo Tax can't figure out that your other investment income like gains on stocks should be excluded since you pay those from your resident state. Wasted 2 hours doing a form that should take 5 minutes. And spent $75 all the while.
Date published: 2022-04-19
Rated 4 out of 5 by from Anxiety Relief!!! Due to a series of crazy events I wound up getting down to the VERY last minute to do my taxes and was unable to utilize my usual CPA. Per family recommendation, looked into Turbo Tax. I was stressed to the max at the thought of doing these taxes on my own. However after starting the process i was pleasantly surprised at how thorough and smooth it was. Page after page there was a simple, sometimes even funny explanation of why and what was next to come - nothing complicated or confusing to have to decipher while taking on this task. Thank you Turbo Tax!!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax is great! Easy to follow with live expert to assist at all times.
Date published: 2022-04-19
Rated 5 out of 5 by from so easy so easy to use....needed to use live chat too and they were very helpful
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax is very convenience I have been used Turbotax to file my tax for many years now. I trust it and I can get help any time I needed
Date published: 2022-04-19
Rated 5 out of 5 by from love it I've been using Turbo tax for years. great experience. thank you, Turbo tax,.......
Date published: 2022-04-19
Rated 5 out of 5 by from Very complete for small business and rental proper Easy to complete. very complete system for completing tax return.
Date published: 2022-04-19
Rated 5 out of 5 by from easy, efficient, effective I use it annually, they always guide me through the process
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and Easy This was my first year filing taxes and Turbo Tax made it so easy to understand and fill out. Very thankful for this website!
Date published: 2022-04-19
Rated 1 out of 5 by from more bugs than ever Multiple times I had to enter information that should have imported, eg: my drivers license was entered for my state return. I had to enter it and my wife's a second time to e-file. Additionally, running the audit check, an error was found pertaining to child tax credits. I went back through everything I entered looking for where Turbotax thought that I had children. I couldn't find it, it showed under personal information that I had no dependents. In the end, I entered 0 for child tax advances just so I could finally be done with the ordeal!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 5972