TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great assistance with COVID complexities My tax situation was rather complex compared to prior years with COVID and different nuances that came with it. Turbotax provided enough guidance that I was able to file with confidence that everything was in good order.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is Awesome!!!!! TurboTax is Awesome! Easy to navigate. User friendly!
Date published: 2021-03-01
Rated 1 out of 5 by from TurboTax is Full of Issues This Year I have been using TurboTax software to do my taxes for over a decade. This year however, the system was full of glitches that even the employees were not able to account for or fix when I called several times for help. It literally took me a whole month to complete my taxes using this software this year, because of all the glitches and having to stop and start over so many times, because the system was having trouble processing my information and changes. Needless to say, I will be looking for a new tax software next year!
Date published: 2021-03-01
Rated 5 out of 5 by from User friendly! Easy to get help and support when needed! Features make it easy to ask questions during the whole process
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo Tax Turbo Tax did a great job finding all deductions and explaining any questions. If they had been just as open and clear about their fees and benefits for each "upgrade" they would have earned a 5. The total fees were twice what I paid a professional to complete my taxes and the professional would have done all of the work too.
Date published: 2021-03-01
Rated 5 out of 5 by from Fast and convenient Made filing fast and easy even with changes in jobs.
Date published: 2021-03-01
Rated 5 out of 5 by from Terrific and easy to use Very easy to use and helpful and simple steps were terrific in maximizing the refund.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax help has gone downhill I use Turbo Tax each year. This year I felt that there was less help and more gaps in the step by step instructions. I was confused and left in the dark. The price keeps going up, but the support is going down.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Awsome! Turbo Tax is Awsome! Easy and Fast! No problems and very helpful.
Date published: 2021-03-01
Rated 1 out of 5 by from expect to pay more I thought I was going to get a free service, 220.00 dollars later. I had to pay more because refund was bigger. They should say that. I will use tax slayer for 39.95 next time.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5972
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great assistance with COVID complexities My tax situation was rather complex compared to prior years with COVID and different nuances that came with it. Turbotax provided enough guidance that I was able to file with confidence that everything was in good order.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is Awesome!!!!! TurboTax is Awesome! Easy to navigate. User friendly!
Date published: 2021-03-01
Rated 1 out of 5 by from TurboTax is Full of Issues This Year I have been using TurboTax software to do my taxes for over a decade. This year however, the system was full of glitches that even the employees were not able to account for or fix when I called several times for help. It literally took me a whole month to complete my taxes using this software this year, because of all the glitches and having to stop and start over so many times, because the system was having trouble processing my information and changes. Needless to say, I will be looking for a new tax software next year!
Date published: 2021-03-01
Rated 5 out of 5 by from User friendly! Easy to get help and support when needed! Features make it easy to ask questions during the whole process
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo Tax Turbo Tax did a great job finding all deductions and explaining any questions. If they had been just as open and clear about their fees and benefits for each "upgrade" they would have earned a 5. The total fees were twice what I paid a professional to complete my taxes and the professional would have done all of the work too.
Date published: 2021-03-01
Rated 5 out of 5 by from Fast and convenient Made filing fast and easy even with changes in jobs.
Date published: 2021-03-01
Rated 5 out of 5 by from Terrific and easy to use Very easy to use and helpful and simple steps were terrific in maximizing the refund.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax help has gone downhill I use Turbo Tax each year. This year I felt that there was less help and more gaps in the step by step instructions. I was confused and left in the dark. The price keeps going up, but the support is going down.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Awsome! Turbo Tax is Awsome! Easy and Fast! No problems and very helpful.
Date published: 2021-03-01
Rated 1 out of 5 by from expect to pay more I thought I was going to get a free service, 220.00 dollars later. I had to pay more because refund was bigger. They should say that. I will use tax slayer for 39.95 next time.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5972