TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Biting the Bullet It was easy and understandable. Takes a bit long to upload software though.
Date published: 2023-03-19
Rated 4 out of 5 by from Printing Function is deficient The Printing Preview is too tiny for me to read and determine if I need or want to print that page. I certainly don't want to print all 44 pages Turbotax produces for my tax return, so I need to be able to review the page before printing it.
Date published: 2023-03-19
Rated 5 out of 5 by from Much easier than before Clear instructions, more streamline, very efficient
Date published: 2023-03-19
Rated 5 out of 5 by from SNUFFY413 TWICE I SPOKE TO A TURBO TAX EXPERT AND THEY WERE MOST HELPFUL
Date published: 2023-03-19
Rated 5 out of 5 by from TT 2022 CHARACTER SIZE The Help screens characters are way to small compared to the entry portion characters. Hard to get review the explanations. also the entry portion could be made larger to fill the screen
Date published: 2023-03-19
Rated 5 out of 5 by from Elderly Ease in Filing Taxes We have been using TurboTax for years - - as we get older it gets easier. I am sure that TurboTax is making it easier for all but it sure seems like they are doing it for us.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome very helpful I enjoy using turbo tax I get all the answers I need.
Date published: 2023-03-19
Rated 4 out of 5 by from Reb Taxes Very good presentations and quick answers to question I had.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax is bad. I had about 10 incidents of navigation the were severe incompetence. It delayed my progress throughout by spamming me with upsets promotions. In fact it appears that turbo intentionally made many navigations frustrating to pressure customers into paying much more for the assisted help service. The 75 minutes estimated time was actually more like nine hours.
Date published: 2023-03-19
Rated 5 out of 5 by from easy to use helps walk through deductions so we get the most return possible.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5969
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Biting the Bullet It was easy and understandable. Takes a bit long to upload software though.
Date published: 2023-03-19
Rated 4 out of 5 by from Printing Function is deficient The Printing Preview is too tiny for me to read and determine if I need or want to print that page. I certainly don't want to print all 44 pages Turbotax produces for my tax return, so I need to be able to review the page before printing it.
Date published: 2023-03-19
Rated 5 out of 5 by from Much easier than before Clear instructions, more streamline, very efficient
Date published: 2023-03-19
Rated 5 out of 5 by from SNUFFY413 TWICE I SPOKE TO A TURBO TAX EXPERT AND THEY WERE MOST HELPFUL
Date published: 2023-03-19
Rated 5 out of 5 by from TT 2022 CHARACTER SIZE The Help screens characters are way to small compared to the entry portion characters. Hard to get review the explanations. also the entry portion could be made larger to fill the screen
Date published: 2023-03-19
Rated 5 out of 5 by from Elderly Ease in Filing Taxes We have been using TurboTax for years - - as we get older it gets easier. I am sure that TurboTax is making it easier for all but it sure seems like they are doing it for us.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome very helpful I enjoy using turbo tax I get all the answers I need.
Date published: 2023-03-19
Rated 4 out of 5 by from Reb Taxes Very good presentations and quick answers to question I had.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax is bad. I had about 10 incidents of navigation the were severe incompetence. It delayed my progress throughout by spamming me with upsets promotions. In fact it appears that turbo intentionally made many navigations frustrating to pressure customers into paying much more for the assisted help service. The 75 minutes estimated time was actually more like nine hours.
Date published: 2023-03-19
Rated 5 out of 5 by from easy to use helps walk through deductions so we get the most return possible.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5969