TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Thank you Turbo Tax I am a new business owner. Turbo Tax specialists helped me out with some of the mistakes I made in my tax returns and I found it to be a learning experience. Thank you Turbo Tax
Date published: 2022-04-17
Rated 3 out of 5 by from Good but Challenging I answered the questions, and still there was an issue, which I found it hard to try and figure out. So if you've got a simple return, great, use it. If you've got something a little more complicated, you might need some help troubleshooting.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is solid as a rock! I love TurboTax. I've used it every year for the past seventeen years.
Date published: 2022-04-17
Rated 3 out of 5 by from TurboTax is pricey and a pain to use I've used TurboTax for many many years, and each year it gets more expensive and a little more difficult to use. I assume that it's more difficult to use because of all of the new tax laws constantly being added, but it's getting pretty ridiculous at this point if you are doing anything other than a basic return. It's easier than trying to figure out all of the forms yourself, but not by much. They also started adding ads for Coinbase this year, and by default they selected to pay our state tax return to our coinbase account (which we don't have). Feels kind of slimy to do that.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax Business better than nothing TurboTax business is better than doing fed and state by hand, but it would be great to have more in-app help and guidance on state, MA. Fed is pretty good, but state needs more in-app guidance.
Date published: 2022-04-17
Rated 5 out of 5 by from Appreciate live professional review-peace of mind I started a small business this year and operated at a loss first year. Was nervous about how to file for this and truly appreciated the advice of your life and on camera professionals. They reviewed my return and gave me the thumbs up that I needed to file confidently.
Date published: 2022-04-17
Rated 5 out of 5 by from Easiest Platform To Use! This is the first time we have ever filed our taxes using TurboTax and the platform is extremely intuitive. I cannot believe how many years we spent on Accountants when we could have just used this system to easily submit our taxes.
Date published: 2022-04-17
Rated 5 out of 5 by from Why Didn't I do this Years Ago? Using Turbo Tax was fast and easy! I will never prepare my taxes any other way.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use Easy to use. I have been using for decades and always come back.
Date published: 2022-04-17
Rated 1 out of 5 by from Product Quality has been compromised Horrible. Filed taxes last year and although i answered all the questions accurately, TT told me one of my sons was eligible as a dependent. IRS DISAGREED. This year, while doing the taxes, i have to PAY for STATE? Seriously! And when i filed my MO taxes, i can direct it to my 529 plan, but when filing, the program did not recognize that I directed my MO refund to go to the 529 plan and only gave me an option to give a bank acct or to mail by check. Your testing and quality assurance dept folks seriously need to look at their procedures and close the gaps.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5964
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you Turbo Tax I am a new business owner. Turbo Tax specialists helped me out with some of the mistakes I made in my tax returns and I found it to be a learning experience. Thank you Turbo Tax
Date published: 2022-04-17
Rated 3 out of 5 by from Good but Challenging I answered the questions, and still there was an issue, which I found it hard to try and figure out. So if you've got a simple return, great, use it. If you've got something a little more complicated, you might need some help troubleshooting.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is solid as a rock! I love TurboTax. I've used it every year for the past seventeen years.
Date published: 2022-04-17
Rated 3 out of 5 by from TurboTax is pricey and a pain to use I've used TurboTax for many many years, and each year it gets more expensive and a little more difficult to use. I assume that it's more difficult to use because of all of the new tax laws constantly being added, but it's getting pretty ridiculous at this point if you are doing anything other than a basic return. It's easier than trying to figure out all of the forms yourself, but not by much. They also started adding ads for Coinbase this year, and by default they selected to pay our state tax return to our coinbase account (which we don't have). Feels kind of slimy to do that.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax Business better than nothing TurboTax business is better than doing fed and state by hand, but it would be great to have more in-app help and guidance on state, MA. Fed is pretty good, but state needs more in-app guidance.
Date published: 2022-04-17
Rated 5 out of 5 by from Appreciate live professional review-peace of mind I started a small business this year and operated at a loss first year. Was nervous about how to file for this and truly appreciated the advice of your life and on camera professionals. They reviewed my return and gave me the thumbs up that I needed to file confidently.
Date published: 2022-04-17
Rated 5 out of 5 by from Easiest Platform To Use! This is the first time we have ever filed our taxes using TurboTax and the platform is extremely intuitive. I cannot believe how many years we spent on Accountants when we could have just used this system to easily submit our taxes.
Date published: 2022-04-17
Rated 5 out of 5 by from Why Didn't I do this Years Ago? Using Turbo Tax was fast and easy! I will never prepare my taxes any other way.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use Easy to use. I have been using for decades and always come back.
Date published: 2022-04-17
Rated 1 out of 5 by from Product Quality has been compromised Horrible. Filed taxes last year and although i answered all the questions accurately, TT told me one of my sons was eligible as a dependent. IRS DISAGREED. This year, while doing the taxes, i have to PAY for STATE? Seriously! And when i filed my MO taxes, i can direct it to my 529 plan, but when filing, the program did not recognize that I directed my MO refund to go to the 529 plan and only gave me an option to give a bank acct or to mail by check. Your testing and quality assurance dept folks seriously need to look at their procedures and close the gaps.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5964