TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
Fairway Fred from
Been using it for 6 years
Like the product. It has a couple of inconveniences but is worth the spend.
Date published: 2023-03-19
Rated 1 out of 5 by
Art Family from
This service almost cost us $6000 on our taxes
They incorrectly categorized our backdoor Roth IRAs as IRA distributions among other mistakes and our tax liability was off by about $6000. I had to spend a week of correspondences over the phone and via their chat arguing with the tax preparer to fix it. They kept trying to explain why I was wrong and that they had another reviewer look over their work, but they finally fixed it. I thought I was the crazy one and had to look up all the IRS public statements regarding backdoor Roth IRAs just to be sure I was right. The fact that the secondary review didn't catch that mistake is even more concerning because it makes me think that they just quickly review taxes without paying attention to details. Of course the whole reason to use this service rather than do it ourselves is so that they will handle the details. Subsequently I had to double check everything else because I had lost trust in my tax preparer. At the end of the day, I wasted both my money as well as my time which is worth more than the money it costs to use this service. If you are filing personal taxes, even if it is moderately complicated, you're better off just preparing your own taxes.
Date published: 2023-03-19
Rated 5 out of 5 by
Nice 23 from
Turbo tax is very easy to do
Turbo tax is simple and takes you step by step to complete your taxes.
Date published: 2023-03-19
Rated 5 out of 5 by
Nena64 from
The BEST
Turbo Tax is the BEST!! Love the idea of doing your taxes from the comfort of your home.
Date published: 2023-03-19
Rated 5 out of 5 by
Marklo12 from
Good Software easy to use
cost more then should but works well. I will probably use again.
Date published: 2023-03-19
Rated 5 out of 5 by
shittass from
Awesome
super easy to use, smooth process. took away all my anxiety
Date published: 2023-03-19
Rated 3 out of 5 by
29SAK from
OK and sometimes not easy to use.
Sometimes it is not easy to understand why they are asking certain questions and this makes the experience not so good.
Date published: 2023-03-19
Rated 5 out of 5 by
I WORK WITH NO ONE from
TURBO TAX WAS FAST AND ACCURATE
TURBO TAX WAS EXPEDIATE AND ACCURATE AND MADE MY EXPERIENCE COMFORTABLE TAKING AWAY A LOT OF STRESS
Date published: 2023-03-19
Rated 4 out of 5 by
carlos the J from
Fast and inexpensive
Mostly works fine, Sometimes the e-filing fails and you have no idea that it did. Always check
Date published: 2023-03-19
Rated 5 out of 5 by
Alan2023 from
Filing With Confidence
The dedicated topic walkthroughs are great for answering questions and helping assure me I am getting the most from my return while being compliant with the appropriate guidelines.
All TurboTax® Offerings Reviews - Page 5960
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Fairway Fred from
Been using it for 6 years
Like the product. It has a couple of inconveniences but is worth the spend.
Date published: 2023-03-19
Rated 1 out of 5 by
Art Family from
This service almost cost us $6000 on our taxes
They incorrectly categorized our backdoor Roth IRAs as IRA distributions among other mistakes and our tax liability was off by about $6000. I had to spend a week of correspondences over the phone and via their chat arguing with the tax preparer to fix it. They kept trying to explain why I was wrong and that they had another reviewer look over their work, but they finally fixed it. I thought I was the crazy one and had to look up all the IRS public statements regarding backdoor Roth IRAs just to be sure I was right. The fact that the secondary review didn't catch that mistake is even more concerning because it makes me think that they just quickly review taxes without paying attention to details. Of course the whole reason to use this service rather than do it ourselves is so that they will handle the details. Subsequently I had to double check everything else because I had lost trust in my tax preparer. At the end of the day, I wasted both my money as well as my time which is worth more than the money it costs to use this service. If you are filing personal taxes, even if it is moderately complicated, you're better off just preparing your own taxes.
Date published: 2023-03-19
Rated 5 out of 5 by
Nice 23 from
Turbo tax is very easy to do
Turbo tax is simple and takes you step by step to complete your taxes.
Date published: 2023-03-19
Rated 5 out of 5 by
Nena64 from
The BEST
Turbo Tax is the BEST!! Love the idea of doing your taxes from the comfort of your home.
Date published: 2023-03-19
Rated 5 out of 5 by
Marklo12 from
Good Software easy to use
cost more then should but works well. I will probably use again.
Date published: 2023-03-19
Rated 5 out of 5 by
shittass from
Awesome
super easy to use, smooth process. took away all my anxiety
Date published: 2023-03-19
Rated 3 out of 5 by
29SAK from
OK and sometimes not easy to use.
Sometimes it is not easy to understand why they are asking certain questions and this makes the experience not so good.
Date published: 2023-03-19
Rated 5 out of 5 by
I WORK WITH NO ONE from
TURBO TAX WAS FAST AND ACCURATE
TURBO TAX WAS EXPEDIATE AND ACCURATE AND MADE MY EXPERIENCE COMFORTABLE TAKING AWAY A LOT OF STRESS
Date published: 2023-03-19
Rated 4 out of 5 by
carlos the J from
Fast and inexpensive
Mostly works fine, Sometimes the e-filing fails and you have no idea that it did. Always check
Date published: 2023-03-19
Rated 5 out of 5 by
Alan2023 from
Filing With Confidence
The dedicated topic walkthroughs are great for answering questions and helping assure me I am getting the most from my return while being compliant with the appropriate guidelines.
All TurboTax® Offerings Reviews - Page 5960
Date published: 2023-03-19