TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Not too bad for my first time. Turbo tax was user friendly. It was my first time doing my taxes on my own. I like how they offer assistance and how they provide you with an explanation of whatever you may not understand.
Date published: 2023-02-21
Rated 3 out of 5 by from Price changes It starts off as free. At the end premium is added even when asked multiple times to add and you decline. Still being charged for premium
Date published: 2023-02-21
Rated 5 out of 5 by from LOVE TURBO TAX I love using this service. its easy and fast and i recommend it to my family.
Date published: 2023-02-21
Rated 5 out of 5 by from Great Great service all around. Happy with my service and taxes filed.
Date published: 2023-02-21
Rated 5 out of 5 by from Amended 2021 return Teresa provided me Live support to amend 2021 tax return. Excellent assistance.
Date published: 2023-02-21
Rated 5 out of 5 by from Good Service Easy And to the Point. Woud use Again if needed Although I Wish it integrated better with Quickbooks.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax Assistance was Awesome! The software made it very easy to enter all of my itemized deductions as a Realtor, and anything I had confusion about was quickly cleared up by the live help I received.
Date published: 2023-02-21
Rated 5 out of 5 by from Satisfied Customer My experience doing my tax with Turbo has been so pleasant, easy and excellent. i should have done it many years back. Thank you!
Date published: 2023-02-21
Rated 5 out of 5 by from Love Love love love love love love love love love love ……….
Date published: 2023-02-21
Rated 4 out of 5 by from mostly great When I had problems with finding how to import cryptocurrency transactions, the results were surprisingly bad. In Turbotax Premier help files there are several references to "jump to Cryptocurrency" which I could never find. So, I called support; the only good thing that happened here, after my second call, was a reference to Turbotax Community. I never made a voice connection with human help; first try got a hangup, second a link to Turbotax Community. (After the hangup I called back in, but got transferred to something outside Turbotax.) But that link did not carry the problem info that I had entered. When I did my own search in that forum, I found a suggestion (from a year ago) that eventually worked. I expected better.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5957
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Not too bad for my first time. Turbo tax was user friendly. It was my first time doing my taxes on my own. I like how they offer assistance and how they provide you with an explanation of whatever you may not understand.
Date published: 2023-02-21
Rated 3 out of 5 by from Price changes It starts off as free. At the end premium is added even when asked multiple times to add and you decline. Still being charged for premium
Date published: 2023-02-21
Rated 5 out of 5 by from LOVE TURBO TAX I love using this service. its easy and fast and i recommend it to my family.
Date published: 2023-02-21
Rated 5 out of 5 by from Great Great service all around. Happy with my service and taxes filed.
Date published: 2023-02-21
Rated 5 out of 5 by from Amended 2021 return Teresa provided me Live support to amend 2021 tax return. Excellent assistance.
Date published: 2023-02-21
Rated 5 out of 5 by from Good Service Easy And to the Point. Woud use Again if needed Although I Wish it integrated better with Quickbooks.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax Assistance was Awesome! The software made it very easy to enter all of my itemized deductions as a Realtor, and anything I had confusion about was quickly cleared up by the live help I received.
Date published: 2023-02-21
Rated 5 out of 5 by from Satisfied Customer My experience doing my tax with Turbo has been so pleasant, easy and excellent. i should have done it many years back. Thank you!
Date published: 2023-02-21
Rated 5 out of 5 by from Love Love love love love love love love love love love ……….
Date published: 2023-02-21
Rated 4 out of 5 by from mostly great When I had problems with finding how to import cryptocurrency transactions, the results were surprisingly bad. In Turbotax Premier help files there are several references to "jump to Cryptocurrency" which I could never find. So, I called support; the only good thing that happened here, after my second call, was a reference to Turbotax Community. I never made a voice connection with human help; first try got a hangup, second a link to Turbotax Community. (After the hangup I called back in, but got transferred to something outside Turbotax.) But that link did not carry the problem info that I had entered. When I did my own search in that forum, I found a suggestion (from a year ago) that eventually worked. I expected better.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5957